Reviews
Car owner
Service department always friendly. Took my Highlander in for lifetime oil seevice
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Jesse! We're happy to know your visit was a great one!
Great service.
I have always had good service with Lithia Toyota. I wanted an oil change before going on a trip and the service department got me in before I had to leave town. They check everything besides just an oil change which I really appreciate. The people who work there are always kind and will help with whatever concerns I have.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We're always happy to help and love hearing from our loyal customers. Until next time, take care!
Service - Truck maintenance
Clean shop and friendly staff. Thank you for getting me in and completing the work in a timely fashion.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Brad! We're glad we could help in a friendly, timely way. Let us know if you need anything else!
Oil Change
The oil change appointment started on time. They had me in and out in a timely manor.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks, Megan! We're glad we could meet your expectations!
Mister
Very efficient. Gentleman that waited on us was very nice. Gave us an unexpected discount. Very nice.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ted, thank you! We're glad we could help you in an efficient way! Let us know if you need anything else!
It’s amazing place On a wonderful service
I feel when I go to the Toyota service I feel I’m really special they are wonderful service a great job thank you Lithia Toyota
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback, Tholeone! We sincerely value your business and look forward to your next visit!
Service Review
I enjoy working with all the service people at Lithia Toyota as they are always polite and informative about any issues I may have. For the most part prices are reasonable. And service is quick.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Sharon; we appreciate your feedback! We're happy to help if anything else comes up!
Great experience
We have bought several vehicles from lithia and have always had a great experience with great people.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Jerrad! We're happy to help and look forward to your next visit!
Roll out the red carpet!
This our seventh Toyota that we have purchased through Lithia Toyota of Billings and beyond Toyota quality and reliability the primary reason we keep buying is the exemplary customer service and support! The entire staff from upper management, service management, counter people, service techs, etc... Everyone is awesome! Keep the great staff you have and I will always be a return customer!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, danpitt1! We're so glad to hear we've exceeded your expectations time and time again! We'll make sure to pass along your comments to our team, and we look forward to seeing you again!
Tacoma needing service
Rob in the service department was fantastic and so helpful. I had many troubles with the Bozeman dealership fixing a dash issue. From start to finish Rob communicated with me evey step of the way and followed up to make sure everything seemed to be fixed. Will continue to buy at Lithia in Billings.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Kynsi! We're so happy to hear Rob was so helpful during your recent visit. We look forward to working with you again!