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Lithia Toyota of Billings

(1,272 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
2024 state dealer award
View 12 awards
2024 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2016 state dealer award 2015 state dealer award
2024 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 504-6087 (888) 504-6087
Used (888) 836-0224 (888) 836-0224
Service (888) 461-9896 (888) 461-9896

Reviews

(1,272 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Toyota of Billings from DealerRater.

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2018 Toyota 4-Runner

Thanks Carl - you were awesome and it was a pleasure doing business with you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Amy! We think Carl is awesome, too.

New Highlander purchase

Our new Highlander purchase could not have been better. Rick and the whole staff at Lithia provided us a great buying experience. Thank you all so much!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks, Bev! We're glad our team provided a great experience for you! Enjoy your Highlander!

Scheduled maintenance

I am always greeted warmly. Everyone is courteous. My car is ready when promised. The courtesy van takes me where I need to go while waiting.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thanks, Pat! We are so glad you enjoyed your experience here.

Awesome dealership

Awesome dealership! Great to work with and when you have an issue they go out of their way to fix it!!! I am very satisfied with Lithia Toyota!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We strive for 100% satisfaction, so it's nice to know our efforts paid off. :)

Everything went well.

No problems while buying the vehicle every one was very professional. Would buy another vehicle from Lithia Toyota if they gave me a good price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you, Donnie; we appreciate your feedback, and we hope to work with you again!

Bought a new corolla

Great dealership and agents. As pleasant a car buying experience as could be. Friendly staff. There were a good number of care to choose from

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you, Cheryl! We're glad to hear you had a pleasant experience!

Friendly good plesant

Our salesman was very helpful. He didn't show us stuff we were not interested in or try to move us up to something more expensive.. The transaction was smooth and again no up sales. The car was clean and nicely detailed. Overall one of the better car purchasing experience we have had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you, RJ! We're glad your had a smooth, helpful experience at Lithia Toyota of Billings. If you need anything else, please let us know!

Quick and easy service!

Took my van in for 20,000 mile service, all of the staff were pleasant and helpful and my van was done in less than an hour. Booking online is also super easy and convenient!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, tinabee! We're glad you had a pleasant visit. We're happy to help if anything else comes up!

Oil change

Top shelf service as always, staff is very friendly and professional, always a great experience with everyone that works there!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you, Trent! We're always happy to help and love hearing when customers have a great experience.

Highlander

KristenPaulson was terrific. The whole process was pretty painless. Got a great deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Debbie! We think Kristen is terrific, too.