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Lithia Toyota of Billings

(1,272 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
2024 state dealer award
View 12 awards
2024 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2016 state dealer award 2015 state dealer award
2024 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 504-6087 (888) 504-6087
Used (888) 836-0224 (888) 836-0224
Service (888) 461-9896 (888) 461-9896

Reviews

(1,272 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Toyota of Billings from DealerRater.

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Lithia Toyota Billings MT

I have used this Toyota Service since I bought my RAV4 for oil changes. This was in 2002. My RAV4 is in excellent condition and will service me for many more years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Wow, thank you, Nora! Your feedback means a lot to us, and we're always happy to help! See you at your next service visit!

Great dealership!

This dealership has been great to us from the time we bought our Rav4 two years ago thru now. We also purchased the lifetime oil change & check-up, which makes maintenance so convenient. They check all systems at the same time as the oil change - that takes the worry out of taking good care of your car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you, Roxy! We strive for a quality experience, and it's great to know our efforts have paid off time and time again. We look forward to your next visit!

Oil change

I always gets someone very pleasant and easy to talk to when I call. Their team is always so professional and very Efficient. My oil changes never take more than a half hour and the advise that they give is always spot on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you, Paula; we're happy to know our team has been so supportive during your visits. Until next time, take care!

customer

I was satisfied by the checkup for my Camry "13" I received. The man that serviced my car was straight forward with me and friendly. His manners were great. They worked it as scheduled and I was out of the dealership in 45 minutes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you, Donald! It's great to know you were satisfied with your experience at our dealership! If you need anything else, let us know!

My Service Experience

Received a call the day before to confirm appointment. Friendly greeting upon arrival and assist when car service was done so I did not have to be in the rain.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Kathy! We're glad to hear you had a friendly service experience with us. We hope to see you again!

Tire rotation

Very helpful service person. I just went in for a tire rotation what more do you want from me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Valerie! We're always happy to help!

Appointment

We were there a bit early, but they got us right in and were done in a short while. Their was a indicator on and they came right our and explained what it was. Bonnie is a great asset and Dana is the best. He was off Tuesday, but called this morning and is having an salesman call in an hour and my husband is interested in a new Tacoma.(I'm not). You have good people there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you, Ruthie! We're always happy to help! Let us know if you need anything else.

Buying expurience

It was great. The people were knowledgeable and the staff friendly. Keep up the good work. I will keep in touch as far as owning the car goes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thanks, Mattmaxted! We're glad you found our staff to be knowledgeable and friendly. We look forward to working with you again!

Lithia Toyota Billings MT

Service was completed ahead of estimate. Staff are always helpful and friendly. Great dealership. I have purchase four vehicles from this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Wow, thanks James! Your feedback means a lot to us, and we truly appreciate your business.

Oil change

Service was great didn't have a appointment and they got my vehicle done before the estimated time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks, Elizabeth! We're glad we could help!