Reviews
Lithia Toyota
Service and customer service are always excellent. I would recommend everyone go to Lithia Toyota. I will be a life-long customer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the kind words, Debra! We appreciate your business and look forward to your next visit!
Not sure what to put here.
Initially, I destroyed a tire on a pot hole. I was advised to replace all four. During replacement, mechanic noticed that the rear struts were leaking. I had them replaced also. Service was good and timeframe was as projected.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Linda! We're always happy to help, and we're glad we could meet your expectations. If you need anything else, let us know!
Service
Everyone greeted me like a valued customer , even though the weather was horrible and they ran into problems they still serviced my vehicle in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Mark! We're glad we could help in a timely manner. If you need anything else, let us know!
William Moyer
Nice crew of informed and polite people! The manager of the service department was very helpful along with a good sense of humor! We will be back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks, William! We're always happy to help and love hearing when people have a great experience. Until next time, take care!
RAV 4 Servicing
I was not in the market for a new vehicle. I loved my vehicle but it was very difficult to deal with the dealership and get my vehicle serviced where I bought it. My niece had leased from Lithia and was turning in this vehicle. She had nothing but good to say about Lithia and suggested that I purchase her leased RAV4. I did. I have been happy with my purchase and feel I have had exceptional service every time I have had to go into Lithia.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Donna! We're glad you're happy with your purchase, and we look forward to your next visit!
Satisfied customer
Joey Anthony was exceptional. Helpful, courteous, knowledgeable, kind, accommodating. I will seek his help again for future services. Someone I can trust and I value his opinion.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We're glad Joey exceeded your expectations, and we'll be sure to pass along your compliments.
Jesse
Service department showed genuine interest in my car service history and what was needed to keep my car in top condition. Options were given and in depth discussions to make me comfortable decisions.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for this feedback, Janice! We strive for a helpful, quality experience, and we're glad to know our efforts paid off. Let us know if you need anything else!
Great Service!
Purchased vehicle sight unseen. Terence was great, sent photos and video. Very helpful, great communication. Transport from Billings, MT to Fort Myers, FL went without a hitch. We love our Volvo. Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks, Eileen! We're happy we could help! Enjoy your Volvo!
New Car
I tried many different dealer ships to get myself a used car. No dealership was willing to work with me because I have no credit. At that point I emailed Lithia Toyota and the guys there were very helpful and got me into a brand new car! I highly recommend Lithia Toyota to any young person that is trying to get their own vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Shajona! We're so glad we could help you find a vehicle. We appreciate the recommendation!
The place was great!
Jake, the guy who sold me my Jeep, was great. He made sure I was taken care of, and I really enjoyed the overall experience with the company. I will definitely go back for another vehicle in a few years. The man who had me sign all the paperwork was great as well, the extended warranty fits perfectly, and wasn't that bad of a price! I recommend this place. If I could rate 100 stars, I would.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Joshua! We're glad to hear your experience was so great, and we'll be sure to pass along your compliments to Jake. Until next time, take care!
