Reviews
Buying my first BMW
Our Sales Executive Ron Askew helped us go through the whole process of buying a new car. He was friendly and honest. No rush no pressure. He is professional and knowledgeable. We appreciate that he did everything in his hands to get us what we wanted. We recommend Ron to anyone that wants to get a good deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ana, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Professional friendly staff
Ron Askew was amazing...he promised and delivered a great experience. My experience at another dealership in Virginia was horrible...they can sure learn a few things about professionalism and honesty from BMW in Silver Spring, MD. Thanks Ron Askew and Pedro Delgado for making this experience wonderful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Morrisheri, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions, we will be more than happy to assist you! Safe travels!
Morrisheri, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions, we will be more than happy to assist you! Safe travels!
Pleased to find a certified pre-owned car
Ron Askew helped us with our purchase of a replacement car after a hit and run accident. No pressure sale, accommodated our desire to do the deal remotely.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy to hear you had such a positive experience with our team! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
Hi, we're happy to hear you had such a positive experience with our team! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
Thank you, Gen! Easy to work with and a stand up guy....
Thank you, Gen! Easy to work with and a stand up guy. While waiting for my X1's service, I decided to test drive the X2 and I am glad Gen was the advisor to greet me. He answered all my questions professionally, looked over specs together, and showed me what he had available for me to drive. Overall, great conversation and experience with Gen, and grateful for his time and attention. When I'm ready, I'll be sure to find Gen.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Amazing Service in Our New car Purchase
My wife Roberta, and I would like to thank BMW of Sliver Springs on the "WOW" experience we had on Monday August 3rd 2020 with DOM SMITH. He is definitely an Expert in his professionalism, technical knowledge, courtesy and attention to detail during our purchase of the BMW 540i XDRIVE. Dom Smith made our 2 hour journey to Sliver springs from Fredericksberg, Virginia well worth the trip and the Amazing experience. We are very very happy and satisfied with the service and care that was provided to us during our purchase. We will must definitely recommend BMW of Sliver Springs and Dom Smith to our friends and Family!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Director
Lonnie did a fantastic job of helping me navigate my first car buying process. He was very knowledgeable about the different prospects that I was navigating and was very timely and professional for all of my follow up questions. I definitely recommend BMW of Silver Spring for high quality service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Allyson, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Silver Spring!
Salesman was good, polite and courteous. However, we...
Salesman was good, polite and courteous. However, we waited 5 1/2hours to get the car. Financing took longer we expected, but we love the car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Tomzell, thank you so much for your positive comments about BMW of Silver Spring! Our team is available should you require any extra help.
Bought 430i xDrive Gran Coupe. He is excellent and...
Bought 430i xDrive Gran Coupe. He is excellent and friendly sales person. Everyone from sales to finance to service treats you like a valued customer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Venkata, we're happy to hear you had such a positive experience with our team! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
Bought a 330i from Gen. He gave me excellent service! He...
Bought a 330i from Gen. He gave me excellent service! He was very knowledgeable and was not pushy at all. Go see him if you want a BMW!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
Bought a car from Gen!
Bought a 330i from Gen. He gave me a excellent service! He was very knowledgeable and was not pushy at all. Go see him if you want a BMW!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Demetrick, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We sincerely thank you for the positive review, and look forward to seeing you again soon!