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BMW of Silver Spring

(5,853 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2024 state dealer award
View 23 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (833) 241-2335 (833) 241-2335
Used (888) 681-0953 (888) 681-0953
Service (866) 453-9594 (866) 453-9594

Reviews

(5,853 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Silver Spring from DealerRater.

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Kimberly provided quick and straight forward service

Kimberly provided quick and straight forward service right away. She was also patient and respectful.

Rating breakdown (out of 5):
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  • Overall experience 4.0
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Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Our team is available should you require any extra help.

Fantastic customer service!

Fantastic customer service! My husband and I worked with Scott Sohn in purchasing our BMW X5. He was very polite, knowledgeable, and went above and beyond to assist us with whatever we needed. We highly recommend Scott Sohn and BMW of Silver Spring.

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Hello, thank you for your positive review. We're glad to hear that you found our team here at BMW of Silver Spring so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

Christian P is phenomenal.

Christian P is phenomenal. He captured my car profile in our first conversation two weeks ago. Today I am in a new car! He was patient, thorough and resourceful. Great salesman! Thank BMW Silver Spring!!

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  • Overall experience 5.0
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  • Shopped for a used car
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Consumer response

Christian P is phenomenal. He captured my car profile in our first conversation two weeks ago. Today I am in a new car! He was patient, thorough and resourceful. Great salesman! It was also a pleasant surprise to see JC too. He sold me my first BMW several years ago. Thank you BMW Silver Spring!

Gen made the financial part of getting a car seamless!

Gen made the financial part of getting a car seamless! He was thorough and meticulous going over everything patiently. His level of professionalism made everything go smoothly. Thank you Gen.

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  • Overall experience 5.0
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Dealer response

Hi Lida, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

I had the pleasure of working with Kyle and Gen at the

I had the pleasure of working with Kyle and Gen at the car dealership, and I must say, they were an exceptional team who made my car buying experience truly memorable. From the moment I walked into the dealership, their professionalism and dedication were evident. Kyle and Gen both provided outstanding assistance throughout the entire process. Kyle, with his extensive knowledge of the vehicles and their features, patiently guided me through the various options available. He took the time to understand my needs and preferences, ensuring that I found the perfect car. His expertise and attention to detail were invaluable in helping me make an informed decision. Gen, on the other hand, was remarkable through the finance process. He was not only helpful in terms of the car purchase but also went above and beyond by recommending a few local food places. We tried those recommendations and were thoroughly impressed. It was a thoughtful and personal touch that added to the overall experience. Together, Kyle and Gen formed an incredible team. Their professionalism, expertise, and attention to customer satisfaction set them apart. They made sure every step of the car buying process was seamless and enjoyable. Thanks to their efforts, I felt confident and informed throughout the entire journey.

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  • Overall experience 5.0
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Dealer response

Hi Eric, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Desiree is very helpful and supportive, made the

Desiree is very helpful and supportive, made the transaction real smooth. Very professional and courteous.

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  • Overall experience 5.0
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Dealer response

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Kyle made my experience of buying a new car extremely

Kyle made my experience of buying a new car extremely delightful! He was kind, knowledgeable, punctual and extremely honest! He is the reason I bought my car at this dealership and I will be referring all my friends and family who are in the market for a BMW to Kyle! He is hardworking, honest, meticulous and an absolute delight to work with. Thank you Kyle for your outstanding service. You made my experience of buying a car unbelievably stress free! I am a raving fan! Thank you !

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  • Overall experience 5.0
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Dealer response

Hello Lida, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!

I like BMW Silver Spring

Great help and service from Harold and Pedro! Made the whole process informative and enjoyable. Caring and professional. I look forward to driving my new X5. Highly recommend this team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Catherine, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Always top notch customer service at this dealership.

Always top notch customer service at this dealership. Highly recommended and I look forward to working with them in the future

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  • Overall experience 5.0
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Dealer response

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Working with Steve at BMW of Silver Spring has been the

Working with Steve at BMW of Silver Spring has been the best car buying experience I’ve ever had!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Jamie, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!