Reviews
Great car buying.
Great car buying. Ron was amazing and very detailed about BMW and the brand car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Desirea was very patient and welcoming from the moment I
Desirea was very patient and welcoming from the moment I stepped in the door. She allowed me to see and drive multiple vehicles before making my decision. Everyone involved was very welcoming and kind. Would definitely make a purchase here again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Awesome service from salesmen, to service reps and last
Awesome service from salesmen, to service reps and last but not least the BMW Genius. Professional and responsive.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
She was very professional and helpful.
She was very professional and helpful. Made the buying experience easy. Will definitely work with again in the future. Great communication as well.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
It was an extreme pleasure dealing with Desirea Jackson,
It was an extreme pleasure dealing with Desirea Jackson, her kindness along with her willingness to go the extra mile too make sure that my questions & concerns were timely responded too is the reason that I trusted her and purchased a vehicle. I'm looking forward to doing business in the near future concerning a 2026 760. I strongly suggest that you request Ms. Jackson.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Silver Spring!
Ron Askew got me in and out without any problems .
Ron Askew got me in and out without any problems . This was my 4th bmw dealership that I had gone to, and Ron kept it straight up and told me about the vehicle, I took it on a test drive and loved it, he let me know what the numbers are right away and fought for a lower number that I was wanting to get, he was very good and straight forward man, I highly suggest you come to him for any help buying your future car at BMW Silver Springs
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Edwin was AWESOME!
Edwin was AWESOME!! Had full knowledge of the vehicle and even want as far to set up my profile in the car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. Safe travels!
The salesperson was great showed us everything about the
The salesperson was great showed us everything about the car and different options. Was absolutely fantastic!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!
Let me start by stating that this is the second BMW I
Let me start by stating that this is the second BMW I have bought from Desirea. Between her in sales, Steve in finance, and Steve the General Manager, BMW of of Silver Spring has a fantastic team!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!
Friendly and.
Friendly and.knowledgeable staff and sales people . Very accommodating and made you feel valued and appreciated by them
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!
