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BMW of Silver Spring

(5,853 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2024 state dealer award
View 23 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (833) 241-2335 (833) 241-2335
Used (888) 681-0953 (888) 681-0953
Service (866) 453-9594 (866) 453-9594

Reviews

(5,853 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Silver Spring from DealerRater.

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Great car buying.

Great car buying. Ron was amazing and very detailed about BMW and the brand car

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Desirea was very patient and welcoming from the moment I

Desirea was very patient and welcoming from the moment I stepped in the door. She allowed me to see and drive multiple vehicles before making my decision. Everyone involved was very welcoming and kind. Would definitely make a purchase here again.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Awesome service from salesmen, to service reps and last

Awesome service from salesmen, to service reps and last but not least the BMW Genius. Professional and responsive.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

She was very professional and helpful.

She was very professional and helpful. Made the buying experience easy. Will definitely work with again in the future. Great communication as well.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

It was an extreme pleasure dealing with Desirea Jackson,

It was an extreme pleasure dealing with Desirea Jackson, her kindness along with her willingness to go the extra mile too make sure that my questions & concerns were timely responded too is the reason that I trusted her and purchased a vehicle. I'm looking forward to doing business in the near future concerning a 2026 760. I strongly suggest that you request Ms. Jackson.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Silver Spring!

Ron Askew got me in and out without any problems .

Ron Askew got me in and out without any problems . This was my 4th bmw dealership that I had gone to, and Ron kept it straight up and told me about the vehicle, I took it on a test drive and loved it, he let me know what the numbers are right away and fought for a lower number that I was wanting to get, he was very good and straight forward man, I highly suggest you come to him for any help buying your future car at BMW Silver Springs

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Edwin was AWESOME!

Edwin was AWESOME!! Had full knowledge of the vehicle and even want as far to set up my profile in the car.

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  • Overall experience 5.0
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  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. Safe travels!

The salesperson was great showed us everything about the

The salesperson was great showed us everything about the car and different options. Was absolutely fantastic!

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  • Overall experience 5.0
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  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

Let me start by stating that this is the second BMW I

Let me start by stating that this is the second BMW I have bought from Desirea. Between her in sales, Steve in finance, and Steve the General Manager, BMW of of Silver Spring has a fantastic team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

Friendly and.

Friendly and.knowledgeable staff and sales people . Very accommodating and made you feel valued and appreciated by them

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!