Rectangle 48
Sales 10:00 AM - 7:00 PM

OttoSource, Corp. Hours

Sales

Monday

10:00 AM - 7:00 PM

Tuesday

10:00 AM - 7:00 PM

Wednesday

10:00 AM - 7:00 PM

Thursday

10:00 AM - 7:00 PM

Friday

10:00 AM - 7:00 PM

Saturday

10:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2011

Welcome to OttoSource, America's premier indenpendent auto dealer. We sell directly to our customers without salespeople

...

or pushy managers. We specialize in late model certified luxury vehicles and trucks. All our vehicles will come with a Pre-Owned Inspection and a Nationwide Warranty included in the advertised price. All our inventory is Professionally detailed to the highest standards. We are proud to present to you the opportunity to purchase a Pre-Owned Inspected and Certified vehicle with the protection of our Premium Nationwide Warranty, all this included at no extra cost to you

"Your Auto Source for Life!"

Reviews

4.3 out of 5 4.3
130 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    October 30, 2018

    My parents recently purchased a car from them and neither one of them has regretted their decision. Thanks to everyone there my parents felt comfortable,... the sales person Claudia even helped my dad since his english is not that good. I really do recommend coming here.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    October 24, 2018

    Hands down the worst dealership I have ever dealt with. They knowingly sold me a car with a navigation system that did not work. Initially they refused... to offer any assistance stating the car was sold as is. As is also means as advertised. Only after threatening legal action did they actually help me. They sold me a car without a spare key and not even all of the floor mats. They repeatedly tried to pressure me into using their own financing despite my informing them that I had secured my own financing. I traded in my car to them on September 1st, 2018. It is October 24th as of this review and they have not paid off my previous loan. The "manager" I spoke with merely wished me luck in a smarmy tone meant to imply that he doesn't care. I have called them repeatedly and again and again I'm told I'll receive a call back. I have not received a call back not once. I have confirmed with my bank that Otto Source is in possession of the funds, as far as what they've done with them, nobody knows. I have filed a complaint with the Attorney General and will seek legal counsel as well. This dealership epitomizes every negative stereotype that exists for used car sales. They are dishonest, shady, manipulative and have no desire to do things the right way. There are many dealerships you can purchase a car from, don't let this be the one you use. You'll regret it every step of the way.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    October 23, 2018

    These reviews are laughable. This must be a full time job coming up with fake names and 5 star comments. I'm sure my review would never get posted... so I'll keep it short. Low mileage car that's pretty to look at but after 3 weeks it's sitting in my garage because it smokes every time I drive it and can't stop leaking coolant. Wow is all I can say.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 14, 2018

    After getting rejected at various dealerships in the Dfw area Ms. Nevarez did a fantastic job at helping me get in a new car in one visit! A huge shoutout... to the whole team at ottosource for the great customer service!

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 27, 2018

    I inquired about a vehicle and a young lady named Taylor answered all the questions I had. Made me feel so welcomed, HIGHLY RECOMMEND Thank You!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 26, 2018

    Great staff, I highly recommend this dealership to all my friends and family. Taylor was so nice and sweet. Can't wait to buy another car from OttoSource

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 25, 2018

    I was not disappointed when I came here, I worked with several people here that made the experience easy. I worked with Claudia who was able to help me... choose a car that I liked and then worked with a sales advisor who helped me finalize everything, definitely recommend.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    September 25, 2018

    I am writing this to warn buyers. My wife recently purchased a car through Ottosource. Everything seemed to be okay, we saw the car, I noticed a piece... of weather stripping came unglued and they promised to fix it. 5 days after the sale was finalized they still had the car stating something went wrong in inspection. We called everyday and they kept saying it was still at the shop. After the fourth day the salesman gave me the number to the shop they sent it to. I called and we finally picked up the next day. When I asked what was wrong they said it was an error code and they cleared it so it should be fine. Everything looked ok and we were ready to just be done dealing with them. Once I got it home I rechecked everything and noticed the weather stripping wasnt fixed and the tires had places where the treads were flapping off. They can plead ignorance all they want but the fact is they sold a dangerous car without a second thought. The salesman's big selling point was that it was a 1 owner car... It turns out that ONE person was a RENTAL COMPANY. I should have paid more attention but to be honest I should be able to trust a company on such a big purchase. Now we are getting notices saying our warranty is about to expire and we need to contact a company called MOTOR VEHICLE SERVICES. After some research I have found this company is totally bogus and preys on new car buyers selling extended warranties that don't cover anything. I have called the company asking where they received my PERSONAL information from and they said it routinely is sold to them by dealerships. After I expressed my frustrations to them they refused to say anything else and hung up on me multiple times. The bottom line is DO NOT BUY FROM THIS DEALERSHIP. Every shady story you've heard about used car salesmen is completely personified by this dealership. I'm tired of it so Ill be posting this to every possible review site I can find. Their almost 5 star reviews baffle me and the only thing I can come up with is they have people related to their business buff up their reviews, this is just speculation on my part.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 31, 2018

    I bought my dream car yesterday .. Mercedes Glk 250 Thank you Otto Source for making it possible, Satisfied with my purchase. My otto source for life... haha

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 31, 2018

    Thank you for making it so easy to buy a car , Sarai and Duane were super nice and made me feel very comfortable , Will let my friends and family know.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews