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Mercedes-Benz of North Orlando

(791 reviews)
Visit Mercedes-Benz of North Orlando
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–6:00pm
Sunday 11:00am–4:00pm
New (877) 871-3236 (877) 871-3236
Used (877) 447-3944 (877) 447-3944
Service (877) 862-6180 (877) 862-6180

Reviews

(791 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of North Orlando from DealerRater.

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Mercedes GLA 250

I was able to find the certified Pre-owned vehicle I wanted at a great price. Jordon was very helpful made me feel my business was appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Greg, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

New Tires

I?ve always been treated kindly and well respected at this location. They go above and beyond to make sure ?the customer? is satisfied. Thank you

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Margaret, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

We were extremely pleased with our buying experience.

We were extremely pleased with our buying experience. Christian Arango was very friendly, professional and went out of his way to provide us with answers to all our questions. His team member Josh who showed us the car on our first visit was also very professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of North Orlando. Don't hesitate to call us if you ever need anything. Be safe on the road!

My experience

They were very helpful getting our airstream interstate RV in for repairs. Knowing we had a trip.planned they worked very hard to complete the work so we wouldn?t have to cancel our trip

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Nancy, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Bianca at MB of North Orlando is absolutely phenomenal.

Bianca at MB of North Orlando is absolutely phenomenal. I brought my GLC300 in for a last minute alignment and to buy 4 new tires. I had my car back in an hour and the overall price was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Kendra, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Bianca M was Quick and efficient .

Bianca M was Quick and efficient . She was also very informative. Will recommend her again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hello Raely, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Great place

after a bad experience at another dealer it was a real pleasure to buy a car from France and the team with their one price policy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Sales and service…this is a five star team all around.

Sales and service…this is a five star team all around. I continue to be pleased and impressed by the team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Autonation extended warranty does not pay for repairs

Autonation extended warranty does not pay for repairs like control box attached to headlight, emissions system problems....waste of money.....too expensive to get repairs here, so why would i buy another vehicle from them ? Won't ever again !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Hi, we are deeply disappointed by your experience at Mercedes-Benz of North Orlando. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 710-5111 to discuss what we can do to help.

Really Nice Customer Experience

Very pleasant experience trading and buying this MB SUV. Our salesperson, Christian, was very knowledgeable and professional with a calm, non-pushy demeanor. We really enjoyed the unpressured dialog during the search and purchase process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate you taking the time to leave us a response, Kathryn! If you need more help, our team is available to talk -- safe travels!