Reviews
Salesmen (Norman Zelaya) was very professional and
Salesmen (Norman Zelaya) was very professional and knowledgeable able the cart and all the features, He was also great on following up and some issues with the car providing great customer service
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I was visiting my aunt in Ft Lauderdale.
I was visiting my aunt in Ft Lauderdale. We stopped in to look! ?. I found my perfect car! Everyone was so nice, attentive, and helpful. I will plan my visits to my aunt so that I can have Coconut Creek Mercedes do any service work. Thank you for making a wonderful car purchase experience. I have such bad luck selecting a car this summer, and I appreciate finding a place that treated me like a customer-not a woman who didn?t know what she was doing. Keep up the amazing customer support!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Judi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
My salesman was very professional and knowledgeable.
My salesman was very professional and knowledgeable. It was a very pleasurable car buying experience
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
salesperson was the best evtything else was no so good ad
salesperson was the best evtything else was no so good ad to wait for 2plus hr for the paperwork and it was Rong and on top of that the new car was not ready !!!!
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Patrick, thank you for taking the time to leave us feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (954) 406-1167.
The service writer Keven kept on top of what was going on
The service writer Keven kept on top of what was going on and kept me informed. I was finished in the time he stated up front.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
I had a really amazing buying experience for the first
I had a really amazing buying experience for the first time ever at Mercedes Coconut Creek. I just leased the GLE 450 E plug-in hybrid 5 days ago, and I haven’t used any gas at all. I absolutely I’m in love with this car. It’s everything that I was told it would be and more. A huge thank you to the team that I worked with because they made it so simple and painless for me and I can’t tell you how much I appreciate that Thank you so much Ailad , Brittany and Arthur For putting me in my dream car and making it enjoyable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
My experience at Mercedes Benz of Coconut Creek was
My experience at Mercedes Benz of Coconut Creek was great! My sales associate, Jeff Boraks was the best!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
My advisor Rick Brown is great & always informative
My advisor Rick Brown is great & always informative regarding my service reason, answers my questions.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
This is my 5th purchase from automation and 2nd with this
This is my 5th purchase from automation and 2nd with this dealership. The new sales rep I have was difficult to deal with and I was not able to work with someone else but her Fabrizia
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Antonino, we regret your experience with us here, but are glad you brought this to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (954) 406-1167. We would appreciate the chance to turn your experience around.
I posted a review with dealership.
I posted a review with dealership. Please utilize as my review as the basis for review here
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.