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John Elway Chevrolet - Broadway

(551 reviews)
Visit John Elway Chevrolet - Broadway
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
New (866) 979-0073 (866) 979-0073
Used (866) 984-1877 (866) 984-1877
Service (855) 370-8021 (855) 370-8021

Reviews

(551 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of John Elway Chevrolet - Broadway from DealerRater.

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Would not move off the asking price. Straight up “ sorry,...

Would not move off the asking price. Straight up “ sorry, that’s the best price “. No negotiations I had no interest arguing with an indignant dealership

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Did not budge on the price of the car. Kept saying “ it’s...

Did not budge on the price of the car. Kept saying “ it’s as low as we can go.” Nothing kept me wanting to do business.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Let’s just say, if you need a car, get ahold of Vincent....

Let’s just say, if you need a car, get ahold of Vincent. He will treat you like a friend from start to finish, and will make sure you understand where you sit. He asks a lot of questions of price you want to spend, down payment, credit situation, and more and then goes and finds you a car that fits your budget so you don’t get overwhelmed. Vincent is hands down one of the best sales person I have ever met. He has gone above and beyond for myself, and I can only imagine he does that for everyone else. He treats you as a buyer, not a shopper and I really appreciated that. He also is very responsive and gets things moving quickly for you. Thanks again for your help Vince, hope to do more business with you soon. - Lukas

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Love it

Well first off before we got there got a call from the most professional person named Mr Vincent asking am I still interested in buying a car. We set the appointment. So my husband came in. right off the bat Vincent was on it asking all the right questions in what I wanted and giving us the best experience I have ever had in a big time car dealership. So he worked with us and we picked out a ride I really love.. so I want to thank Mr. Vincent and John Elway Chevrolet. For giving us a deal and a good experience in buying a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Daniel was an absolute 10! He was professional, extremely...

Daniel was an absolute 10! He was professional, extremely knowledgably, and was very patient to ensure we were as comfortable as possible. Daniel and the team that night that worked with helped entertain our 3 year old and even gave him a lollipop and small little football that would help entertain him. Additionally, Keith who helped find our car was a great communicator, patient with our continued search, and asked all the right questions to ensure we got the vehicle we wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Salesman Daniel needs Customer service training. His...

Salesman Daniel needs Customer service training. His rudeness needs to go. What does that have to do with being professional? I'm just telling you that other dealerships are charging over MSRP and that is how they can give you more for your trade than what it is worth. I am sorry you feel that way sir.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

If you buy a car at John Elway Chevrolet ask for Henry...

If you buy a car at John Elway Chevrolet ask for Henry and Mike. Henry has been selling my family and I cars for over a decade. Henry took the time to help me find the perfect car. Henry and Mike stayed late to complete the purchase. I never felt rushed or intimidated. They are the nicest people that work at the dealership. I couldn't be happier! Thank you again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Better than Bozarth

Great buying experience. Had what I was looking for and gave a reasonable price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Terrence, Thank you for your reivew! We are pleased our team provided a great buying experience and found exactly what you were looking for at a great price. Thank you for your business! The Elway Team

Service

Chris H in service was such a great help He explained everything and made it an easy process

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Chris, Thank you for sharing your experience with our Service Department! We love hearing Chris took the time to explain everything and made the process easy. We thank you for choosing to work with our team! The Elway Team

Doug was very friendly and helpful. He definitely took...

Doug was very friendly and helpful. He definitely took care of me and my worries about my vehicle! He called me to keep me updated on my vehicle and explained what were the problems found! Very good service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.