Reviews
Awesome!
Everyone in the dealership was friendly and helpful. From the front desk as I entered the dealership, to the sales and finance department. Great experience and highly recommended!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service for Q56
It was so easy to make a convenient appointment and Jay is wonderful to work with. Service was great and love having the use a loaner.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience
Darius was very knowledgeable. He was able to answer the majority of our questions and supplied us with a lot of options. He made sure that we not only like the car but loved it enough to take home . His sales background really made a difference and influence to purchase an Infiniti vs Lexus . The finance director , Alex Demetriades was also great ! He got us in and out of there quick. Over all our experience and expectations was above and beyond.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Oil change
I scheduled an oil change and was promptly greeted when I arrived at the dealership. They set me up with my service and my loaner quickly so I get on with my day. They also told me what service was needed die to the mileage on my vehicle. I told them that I needed my car by noon (appointment at 9am) and it was completed by 11:30. I picked it up serviced and cleaned.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent
Great experience. The service personnel especially Joseph were very friendly and attentive. I would recommend this service department to anyone. I have never been disappointed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Marc - Excellent Customer Service
Marc did an excellent job. Customer Service was superb. I recommend Marc as a Service Advisor for anyone who has an Infiniti. He is Awesome
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very courteous and excellent service
Infiniti of Cool Springs is the only place that I would take my car to be serviced. Fixed my keyless entry expertly. Always courteous and pleasant to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
2014 Infiniti QX80 Service
Jay was great. He took good care of me and was very professional. See you all for my next service. Communication was great. I will be back
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service of my 5 year old Infiniti
The service was quick and exactly what I needed - the brake rotors needed to be resurfaced to eliminate a vibration when stopping. The car has 80,000 miles so I thought it was time for a full brake job. It cost half of what the same service cost on my wife's BMW, so I was pleased at the price.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service
I have always had a great experience with this dealership when I have had my car serviced. I would highly recommend this dealership to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair