Reviews
Write a reviewVery disappointed!
Feel dealership deceived me. Promised deal was not as expected. Felt they simply wanted to get me to showroom, then added to the price quoted over the phone for the vehicle I asked about. Very disappointed they did not honor what they told me initially. Shop Around! Get true prices before making decision. Angry in New Hartford!
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
New SUV
Great overall experience! Dino was amazing! Such a great experience my friend bought a car here the very next day!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We love to hear that! Thank you so much for your review!
VW Jetta
Chris Jones was the best! I would definitely recommend him to friends and will be back!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome, thank you so much Christine!
Steee Ponte Volkswagen
All the people I met were courteous, friendly, and knowledgeable. A pleasure to deal with them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much, Christine! Stop by and see us anytime!
Steet
Excellent @ professional service. Offered loaner car and expedient service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We love to hear of your great experience Cindy! Please do not hesitate to reach out if you need anything!
Excellent service at Steet Ponte VW!
The service department at Steet Ponte Volkswagen did an excellent job (as usual) taking care of my Tiguan. I am very happy with the quality of service, as well as the friendly and welcoming atmosphere at the dealership - both in the service and sales department. Thank you!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for taking the time to write us a review! As a family owned and operated business, we treat all customers like family in all departments. We hope to see you for your next appointment!
Everyone was very pleasant and nice, great place!!
Everything was EXCELLENT couldnt be more happier !!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Volkswagon Passat SE TSI
I have nothing but good positive remarks for this dealership. A pleasure to deal with, went up the day before picked the car I wanted and went back the next day drove it and bought it. Excellent Sales people to deal with. Answered my questions and explained every thing. I bought my last vehicle there and was very pleased, another reason I went back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Adequate
Just had a NYS inspection. Everything went fine. In and out in a reasonable amount of time. They also washed my car for free.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent service at a friendly dealership!
My experience at Steet Ponte Volkswagen was excellent! The service department did a great job of scheduling a convenient appointment for me and taking great care of my 2004 Beetle convertible. My car was returned to me in clean, beautiful condition. It runs like a dream, and I am so happy to drive it this summer. I will continue to bring both of my VW's to Steet Ponte for the excellent service and customer care. Thank you so much!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase