Reviews
The service process was easy, the team communicated with
The service process was easy, the team communicated with me through text messages throughout the whole process.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Hyundai of Cool Springs for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.
Service appointment
The service department was on time and finished when they said they would. The car came back washed with the interior clean. Great experience!
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Michael, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Robert
The radio was being replaced because the back-up video did not always work nor did the screen alway work. The replacement took virtually the amount of time I was told and so far it works.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Bob, we appreciate you taking the time to leave us this feedback. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (615) 567-5280 and we will do our best to make this better.
Dealership
Ryan is very knowledgeable and patient. My last car was a 2006 so he had a lot of teaching to do.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Dana, thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!
2022 Tucson
Customer service reps were attentive and kind and pleasant to deal with. I found a nice quiet space in a room away from activities to do important paperwork experience overall was pleasant.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Pamela, we're glad to hear our staff took such great care of you! Here at Hyundai of Cool Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
Eddy M
Very pleased. Friendly, knowledgeable service people to work with.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Eddy, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Hyundai of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Review
Wyatt Green ,service advisor was very helpful and knowledgeable. He kept me informed of everything about my car and how long my wait would be. Very nice experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi James, thank you so much for your kind words about your experience here at Hyundai of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed.
Best Car Buying Experience
Lyle was extremely helpful in our new car search! He was very knowledgable about the models we were interested in and kept us up to date on when our chosen car was going to arrive on the lot. I appreciate all of his thoughtfulness and communication throughout the car buying process!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Hyundai of Cool Springs for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.
New purchase
Purchased a CPO vehicle. The entire process went smoothly and felt as if our needs and concerns were met.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Robert, it really means a lot to us that you took the time to write such a positive review about Hyundai of Cool Springs so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.
New Car
Hyundai, delivered exceptional service from start to finish. The sales team was knowledgeable and attentive, making the car buying process a breeze. Highly recommend their professional service to anyone in the market for a new vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Ahmed, it really means a lot to us that you took the time to write such a positive review about Hyundai of Cool Springs so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.