Reviews
Made buying a car easy. And took care of me when there was an immediate issue with the car if you want a sales rep with integrity, I’d go with him.
Made buying a car easy. And took care of me when there was an immediate issue with the car if you want a sales rep with integrity, I’d go with him.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We’re glad you could rely on our team to handle the initial hiccup with professionalism. Thank you for choosing Lakeside Toyota!
Leonard made the process of selling my used car a very pleasant experience. I did not have to haggle or negotiate. I went in with a fair price in mind and he agreed and a deal was struck within a few minutes. I will not hesitate to go back to him for future car sales.
Leonard made the process of selling my used car a very pleasant experience. I did not have to haggle or negotiate. I went in with a fair price in mind and he agreed and a deal was struck within a few minutes. I will not hesitate to go back to him for future car sales.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Ken, it's great to know Leonard made the process smooth and straightforward. We wish you many safe and happy miles ahead! See you next time at Lakeside Toyota!
We were considering a couple Toyota models for our new family car. While we ultimately went in a different direction, Leonard provided thoughtful and personal recommendations and worked quickly to try to secure exactly what we requested. We would highly recommend working with Leonard and the Lakeside team if you're looking at Toyotas in the area!
We were considering a couple Toyota models for our new family car. While we ultimately went in a different direction, Leonard provided thoughtful and personal recommendations and worked quickly to try to secure exactly what we requested. We would highly recommend working with Leonard and the Lakeside team if you're looking at Toyotas in the area!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Jeremy, thank you for sharing your experience with Leonard and our team. We truly appreciate your business and wish you nothing but the best. We hope to work with you again at Lakeside Toyota!
Amazing Service! Process was super easy. Very happy to have purchased my dream truck from Leonard at Lakeside Toyota!
Amazing Service! Process was super easy. Very happy to have purchased my dream truck from Leonard at Lakeside Toyota!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your dream truck, Michael! We’ll be sure to pass along your kind words to Leonard. Enjoy your new ride!
Great except for inspection video I think they should have a checklist and if there’s a problem with something, the customer can check fix or not to fix with pricing because when I seen the inspection video, it was very hard to hear with all the noise in the background, and there was nothing showing how much it would cost to get fixed or if I could get it fixed so I have to reschedule another appointment to drop it off and have fixed what needs to be fixed other than that the service person that helps you very professional along with everyone else there
Great except for inspection video I think they should have a checklist and if there’s a problem with something, the customer can check fix or not to fix with pricing because when I seen the inspection video, it was very hard to hear with all the noise in the background, and there was nothing showing how much it would cost to get fixed or if I could get it fixed so I have to reschedule another appointment to drop it off and have fixed what needs to be fixed other than that the service person that helps you very professional along with everyone else there
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback and for choosing Lakeside Toyota! We will share these comments with the appropriate departments and we hope to see you again soon.
Lakeside Toyota and Leonard Young were great to work with. Listened to what my needs were, suggested various options, offered a fair price and quickly and efficiently closed the deal.
Lakeside Toyota and Leonard Young were great to work with. Listened to what my needs were, suggested various options, offered a fair price and quickly and efficiently closed the deal.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Craig, congratulations on your recent purchase! We are thrilled to hear you enjoyed working with Leonard and the team! We are grateful to have you as a Lakeside Toyota customer!
Lakeside Toyota and Leonard Young were great to work with. Listened to what I wanted, presented good options and a fair price. Super quick once I made a decision.
Lakeside Toyota and Leonard Young were great to work with. Listened to what I wanted, presented good options and a fair price. Super quick once I made a decision.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your fantastic feedback, Craig! We love hearing you received excellent support from Leonard and the team, and we wish you safe travels in your new ride! -Lakeside Toyota
Leonard Young helped me decide exactly what I was looking for in a car. He is professional, well-informed, and generous with his time, explaining the pros and cons of features without high-pressure sales tactics. Excellent shopping experience. Thank you, Leonard.
Leonard Young helped me decide exactly what I was looking for in a car. He is professional, well-informed, and generous with his time, explaining the pros and cons of features without high-pressure sales tactics. Excellent shopping experience. Thank you, Leonard.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Lakeside Toyota and for sharing your experience with Leonard! We hope to see you again down the road. Safe travels!
Leonard was nice and helpful . Dealership said the would beat any ones price but only matched , but then said they would give an extra -k for my trade but is was promo thru Toyota so they did not give me anything . Discussed upgraded tires but they wanted to charge me . They should have give them as part of beating the other dealerships price . Finance was not friendly and the products were not priced individually . Just making up prices as we went along . Not a good experience . My dad is looking for a vehicle , not sure I am Coming back .
Leonard was nice and helpful . Dealership said the would beat any ones price but only matched , but then said they would give an extra -k for my trade but is was promo thru Toyota so they did not give me anything . Discussed upgraded tires but they wanted to charge me . They should have give them as part of beating the other dealerships price . Finance was not friendly and the products were not priced individually . Just making up prices as we went along . Not a good experience . My dad is looking for a vehicle , not sure I am Coming back .
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a new car
Chad, thank you for sharing your feedback. It's disappointing that we couldn't meet our price beat promise and that the tire upgrade discussion felt short of expectations. We also regret that you found our finance department unfriendly, as we aim for a pleasant buying process throughout. I'd like to learn more about what happened here so we can make necessary improvements - please consider giving me a call. Thanks again, Lisa Breaud - Customer Relations Manager - 504-836-3571
The AC in our 2024 Tundra went out while we were in the middle of our 7,000 mile cross country move from Alaska to Florida. They not only got the replacement AC and labor for installation covered under warranty, but they also hooked us up with a loaner for the week they worked on our truck. Many thanks to Mr. Kendall and Mr. Tyrone for your amazing work and swiftness in getting this handled sp that we could enjoy the rest of our travels in comfort. My husband was also greatly impressed by the cleanliness of yalls bathroom. Lakeside Toyota has a wonderful service team and I'm definitely glad to have gone with Toyota.
The AC in our 2024 Tundra went out while we were in the middle of our 7,000 mile cross country move from Alaska to Florida. They not only got the replacement AC and labor for installation covered under warranty, but they also hooked us up with a loaner for the week they worked on our truck. Many thanks to Mr. Kendall and Mr. Tyrone for your amazing work and swiftness in getting this handled sp that we could enjoy the rest of our travels in comfort. My husband was also greatly impressed by the cleanliness of yalls bathroom. Lakeside Toyota has a wonderful service team and I'm definitely glad to have gone with Toyota.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Jolene! We're glad our team helped you get back on the road comfortably. Kudos to Mr. Kendall, Mr. Tyrone, and the whole service team. Safe travels and thank you for choosing Lakeside Toyota!