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Van Nuys Chrysler Dodge Jeep Ram

(5,633 reviews)
Visit Van Nuys Chrysler Dodge Jeep Ram
Sales hours: 9:00am to 8:00pm
Service hours:
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–9:00pm 7:00am–5:00pm
Sunday 9:00am–8:00pm Closed
2019 state dealer award
View 4 awards
2019 state dealer award 2019 state dealer award
2019 consumer dealer award 2016 consumer dealer award
New (818) 217-8893 (818) 217-8893
Used (818) 351-3458 (818) 351-3458
Service (818) 428-1385 (818) 428-1385

Reviews

(5,633 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Van Nuys Chrysler Dodge Jeep Ram from DealerRater.

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Good service and happy with their customer service good

Good service and happy with their customer service good quality and they always deliver on time

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive review of Van Nuys Chrysler Dodge Jeep Ram! See you next time!

Good service.

Good service. Received my vehicle same day for the battery issue that was reported. No car wash though like other service centers.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback with us, Lucy! We're glad to hear that our team at Van Nuys Chrysler Dodge Jeep Ram was able to address the battery issue promptly. We appreciate your input about the car wash and will consider it as we strive to improve our services.

I was helped by Armen he took care of my car like his

I was helped by Armen he took care of my car like his own, he’s very helpful and knowledgeable person I would recommend my friend to see Armen for their services

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

It's wonderful to hear that Armen provided such attentive and knowledgeable service at Van Nuys Chrysler Dodge Jeep Ram. We appreciate your recommendation!

I was helped by Armen in service driver he took good care

I was helped by Armen in service driver he took good care of my vehicle, I would recommend my friend to see Armen for their needed repairs & services

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending Armen and our team at Van Nuys Chrysler Dodge Jeep Ram! We're glad to hear your vehicle was well taken care of.

Service was quick and facility is clean, was able to get

Service was quick and facility is clean, was able to get in and out efficiently

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the kind words for our team! We appreciate your support here at Van Nuys Chrysler Dodge Jeep Ram.

Ok service line in the morning difficult due to small

Ok service line in the morning difficult due to small waiting areapeople nice free ride home if neede

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. We're glad to hear that our team was nice and accommodating with the free ride home, but we apologize if the waiting area felt cramped during your visit. If there's anything else you'd like to discuss or suggest improvements on, please feel free to reach out. Thank you, Mike Asatryan – Director of Fixed Operations – mikea@vannuyscdjr.com – 818-423-6255

Payman was absolutely horrible, Van Nuys dodge service

Payman was absolutely horrible, Van Nuys dodge service doesn't deserve not even 1 star

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Albert - It's disappointing to see this feedback and I would like to step in to help. I'm going to look for your contact information, but you may also contact me at your earliest convenience so we can discuss this together. Thank you, Mike Asatryan – Director of Fixed Operations – mikea@vannuyscdjr.com – 818-423-6255

My car was done with service super fast.

My car was done with service super fast. Everyone was super friendly and helpful! 10/10

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thanks so much, Jessica. We look forward to your next visit to Van Nuys Chrysler Dodge Jeep Ram!

THANK YOU LEO FOR MAKING MY DREAMS TRUE 100% recommend!

THANK YOU LEO FOR MAKING MY DREAMS TRUE 100% recommend! Second time buying a car from this dealership amazing experience!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Leo and the Van Nuys Chrysler Dodge Jeep Ram team made your car-buying experience amazing once again! Thank you for recommending us, and enjoy your new ride!

I was helped very quickly and the service assistant was

I was helped very quickly and the service assistant was very pleasant to work with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're glad your visit to Van Nuys Chrysler Dodge Jeep Ram was seamless and swift. Thanks for sharing!