Reviews
My Service Specialist (Mike) is Very Customer Friendly,
My Service Specialist (Mike) is Very Customer Friendly, Knowledgeable and FAST!! I Always have a Pleasant Service Experience, they keep you informed about the progress of your car service and any additional Service you may need!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Ronald, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!
Mr. Victor was wonderful? he checked me in and had the
Mr. Victor was wonderful? he checked me in and had the mechanics work on my car ? Before I knew it, it was time to go? The cost of the service was like a gift from God!! I had only one problem: I also needed a battery for my key FOB, so I went to the Parts window, where I was completely ignored for 10 minutes. After returning to the front desk to complain, Mr. Victor and Mr. Joey took care of the key FOB battery matter greatly to my satisfaction!!! They were wonderful, and both had very lovely personalities!!! Thank you!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your kind words! We’re thrilled to hear that Victor and Joey provided such great service and turned your visit into a smooth and enjoyable experience. They truly care about our customers, and we’re lucky to have them on our team. We apologize for the initial delay at the Parts window, and we’ve shared your feedback to help improve that experience moving forward. We appreciate you taking the time to share your visit and look forward to welcoming you back!
Dealership is good but for an oil change it takes too
Dealership is good but for an oil change it takes too long. I waited 1.5 hours for the oil change. Way too many people in there for servicing. I’m used to quick oil changes.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your feedback and regret that your service experience fell short of expectations. I apologize for the long wait you experienced. Our goal is to provide efficient and high-quality service, and we appreciate you bringing this to our attention. We’re committed to improving your experience on your next visit.
Awesome General Manager , very professional,
Awesome General Manager , very professional, accommodating and truly cares for you as a person and not just as a buyer. His staff were very helpful and caters to your shopping needs in a timely and courteous no pushy manner. The best management and sales staff by far of any dealership you will ever shop or visit. Give them an honest and fair chance. You won?t be disappointed!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bohn Toyota! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
The staff at Bohn Toyota were very pleasant to work with,
The staff at Bohn Toyota were very pleasant to work with, to include my sales person Richard, managers Eric and Patti, and Brian over in Finance. They were open to negotiating, getting me down as low as they could. After my first visit, they followed up but did not pester me to come back in. It felt like they actually cared to ensure I was having a positive shopping experience. This dealership earned my business and trust quickly with their professionalism, transparency, and flexibility. Highly recommend Bohn Toyota to those in search of a newer used vehicle!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Lauren, we're happy you found our staff to be so supportive during your experience here at Bohn Toyota. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Staff is always professional and engaging.
Staff is always professional and engaging. Service was done in timely manner. Waiting area comfortable. Coffee provided. Before maintenance began work, they provided covering for seat and floor area of the vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Audrey, thank you for your kind review; we are happy to pass along your comments to the team here at Bohn Toyota! Please don't hesitate to reach out if there's anything additional we can do for you.
The process was smooth and the wait time wasn?
The process was smooth and the wait time wasn?t bad. The service was faster than normal. Waiting area was too crowded and the water was ice cold.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Tory, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Routine oil change and tire rotation Done timely and
Routine oil change and tire rotation Done timely and correctly Nice job and will continue to use this service faciity. Dont like writing long reviews
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Thomas, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Victor provided excellent customer service and a pleasure
Victor provided excellent customer service and a pleasure to talk to. My only complaint does not relate to the service itself but the waiting room had music playing on the radio speakers and on the tv there was a looping repeat of a mesothelioma paid advertisement by a law firm. Sensory overload
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience at our business! We're thrilled to hear that Victor provided excellent customer service. We apologize for the inconvenience caused by the music and TV ads in the waiting room and will take steps to ensure a more comfortable experience for our customers. Your feedback is greatly appreciated!
Great service!
Great service! Answered all my questions! Took about an hour and I was on my way!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!