Reviews
Great service!
Great service! Answered all my questions! Took about an hour and I was on my way!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
I did wait 2.
I did wait 2.5 hours. The service was good as it usually is. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We apologize for the long wait time, but we're glad to hear that our service met your expectations. We appreciate your loyal support and look forward to serving you again in the future.
I’m on my 3rd Tundra from Bohn, won’t go anywhere else.
I’m on my 3rd Tundra from Bohn, won’t go anywhere else. Mike McGowan is the greatest service writer that has ever lived. Been taking care of my family workhorse for years. Whether it’s maintenance or warranty repair, Mike makes it simple and you feel taken care of.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Anthony, thank you for your kind review; we are happy to pass your comments to Mike here at Bohn Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Knowledgeable, friendly service for my Highlander oil
Knowledgeable, friendly service for my Highlander oil change. In and out with ease. Very clean automobile center.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bohn Toyota! We are always more than happy to assist you if anything else comes up. Take care!
Johnny Tran was my salesman.
Johnny Tran was my salesman. He was very knowledgeable about the vehicle I purchased and made the transaction process very easy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your kind review; we are happy to pass along your comments to Johnny here at Bohn Toyota! We are always more than happy to assist you if anything else comes up. Take care!
The wait time and cost was ridiculous.
The wait time and cost was ridiculous. I had to go and check and the advisor told me they was waiting for a response from a text they sent me, but I never got. I was in the waiting room.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback about this, because this should not have happened, and we apologize for any inconvenience you faced. Your concerns will be shared with our team to address and prevent similar situations in the future. If there is anything we can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation. Phil Rehage, Service Director Bohn Toyota | prehage@group1auto.com | 504-371-7114
The personnel is very courteous and polite.
The personnel is very courteous and polite. Excellent customer service. Strong willingness to help customer.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bohn Toyota. Please let us know if there is anything else we can do for you; we are more than happy to help!
I feel that the dealership does a good job with your
I feel that the dealership does a good job with your vehicle’s maintenance I’m satisfied.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, your satisfaction is our top priority. If you have any further questions, please don't hesitate to reach out!
Service personnel was very helpful and professional when
Service personnel was very helpful and professional when explaining the multi point inspection finds as well as the service for the vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Service is always courteous, prompt and thorough.
Service is always courteous, prompt and thorough. This time we were served by Devin and were very pleased.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Bohn Toyota. If you have any further questions, please don't hesitate to reach out!