Reviews
No comment now.
No comment now. I don?t think that you should force people to fill in this section. The yes, no answers should be sufficient . No no no no no no no no no no
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your feedback! We’re glad to hear you had a positive experience overall. We understand your frustration about the Cars.com review process and appreciate you taking the time to let us know. We look forward to delivering a truly 5-star experience on your next visit! Thank you, Bohn Toyota - (504) 371-7141
My service advisor name Victor his doing a great job and
My service advisor name Victor his doing a great job and every time I calll him he explaine everything what the problem of our vehicles thanks victor 5 Star !!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
Service was excellent as well as customer service.
Service was excellent as well as customer service. Transportation was also provided while our vehicle was being serviced.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Ken, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bohn Toyota. If you have any further questions, please don't hesitate to reach out!
I had to wait 4 hours for an oil change from a schedule
I had to wait 4 hours for an oil change from a schedule appointment, and a factory recall. As I was told it would be ready in 30 minutes.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your feedback. We apologize for the extended wait during your recent visit. Our goal is to provide efficient and high-quality service, and we appreciate you bringing this to our attention. We’re committed to improving your experience on your next visit. If you would like to discuss this further, please don’t hesitate to reach out to me directly. Phil Rehage Service Director - Bohn Toyota prehage@group1auto.com
Salesman mohammed was helpful and relentless In early
Salesman mohammed was helpful and relentless In early October we disagreed on the trade in value but he came back to me a week late with an offer i could not refuse He made me feel important
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tyler and everyone was very friendly and helpful I would
Tyler and everyone was very friendly and helpful I would recommend them to anyone looking to purchase a vehicle .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
I stopped by with my Toyota Highlander to get an estimate
I stopped by with my Toyota Highlander to get an estimate of how much it would cost to reseal the transfer case from which oil leaks. The dealer refused to quote me a price and refused to repair it unless I would have them also fix a myriad of other issues they say will cost thousands of dollars. I was already aware of the other issues and was only interested in them giving me a price to repair the one item to which they refused. For my purposes the Bohn Toyota dealership is honestly useless.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback. We understand your concerns and apologize that your visit did not meet expectations. Due to the age and mileage of your vehicle, our advisor noted several mechanical issues and recommended considering whether repairs or a trade-in might be the better long-term option. Our team’s intent was to ensure you had a full picture of your vehicle’s condition before making a costly repair decision. We appreciate you stopping by and would be happy to discuss your vehicle’s condition and options in more detail if you’d like to reconnect with our team. Phil Rehage Service Director - Bohn Toyota 504-371-7114 | prehage@group1auto.com
My service advisor Tyler was professional, attentive, and
My service advisor Tyler was professional, attentive, and made sure everything was explained clearly. Great communication and fast service I really appreciate the honesty and attention to detail!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Ashley, we're happy you found our staff to be so supportive during your experience here at Bohn Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Sales rep told me $22,000 for trade in but contract says
Sales rep told me $22,000 for trade in but contract says $20,000 they use a tablet to sign financial papers and makes it hard to see the numbers. They also tried to add warranty coverage without asking but I was able to cancel.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
I would be glad to over all the paperwork that was signed. Please call 504-341-3300. Martin Bonura General Manager
Didn?
Didn?t take to long to get my oil change. Comfortable and clean. The person who helped me made sure I could reach him if I had questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!