Skip to main content

Group 1 Toyota West Bank

(1,104 reviews)
Sales hours:
Service hours:
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
New (504) 383-0928 (504) 383-0928
Used (504) 383-0666 (504) 383-0666
Service (504) 383-0914 (504) 383-0914

Reviews

(1,104 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Group 1 Toyota West Bank from DealerRater.

Want to share your experience with this dealership?

Write a review

Best service I’ve been to.

Best service I’ve been to. Haven’t tried to use anyone else. Very happy with the attention to my van with maintenance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are delighted to know that your experience was the best! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

Easy to do appointment online, Rapid attention when

Easy to do appointment online, Rapid attention when arriving at the dealer, kind attention from Tyler, accurate information about my vehicle's needs, information on all work in advance and amount to pay according to the information provided. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that you had an easy time scheduling your appointment online and received rapid and kind attention from Tyler at our dealer. We strive to provide accurate information about your vehicle's needs and ensure transparency regarding the work and costs involved. Thank you for choosing us, and we look forward to serving you again in the future!

In and out Just like Mike said a man of his word

In and out Just like Mike said a man of his word Awesome service thsnks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that you had a great experience and that Mike provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

The staff are good and attentive and your unit is in good

The staff are good and attentive and your unit is in good hand with their clean and well equipt shop and very professionals maintenance personnel.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Sales specialist Kevin Martinez was great to work with.

Sales specialist Kevin Martinez was great to work with. No pressure sales tactics were employed, which made me feel relaxed and trusting that I was going to be able to get a fair price for a quality vehicle. Mr. Martinez went above and beyond to ensure that I was taken care of and pleased with my purchase. I would recommend Bohn Toyota and Mr. Martinez to anyone looking for an easy and comfortable car purchasing experience. I will do business with Bohn again on my next purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear about your positive experience with Kevin at Bohn Toyota! He made the car buying process smooth and comfortable for you, which is always appreciated. Thank you for recommending both Bohn Toyota and Kevin, and we look forward to assisting you with your next purchase as well!

The young man that was assisting me was very help, and I

The young man that was assisting me was very help, and I appreciate him for that. I can’t remember his name, but he was very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that you had a positive experience with the young man who assisted you! Thank you for choosing us!

Victor was a pleasure to work with.

Victor was a pleasure to work with. The service was great and I was out in time to pick up the kids.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that you had a great experience and that Victor provided pleasant assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

I highly recommend mr.

I highly recommend mr.kevin Martinez he was amazing I appreciate everything that he help me with thanks again Kevin Martinez...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that you had such a positive experience with Mr. Kevin! We're glad that he was able to help you and that you appreciated his assistance. Enjoy your new vehicle!

Michael was very nice and friendly.

Michael was very nice and friendly. His service was professional. We got the car maintenance done in less than an hour.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that you had a great experience and that Michael provided nice and friendly assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

This dealership is always fresh and clean.

This dealership is always fresh and clean. My serviceman has always been pleasant and knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear that you had a pleasant experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.