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Group 1 Toyota West Bank

(1,104 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
New (504) 383-0928 (504) 383-0928
Used (504) 383-0666 (504) 383-0666
Service (504) 383-0914 (504) 383-0914

Reviews

(1,104 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Group 1 Toyota West Bank from DealerRater.

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Bohn is tge best

Best Toyota dealership in town! Honest! Saved 1/2 price compared to Firestone! Bought from Edwin last summer. He rocks! I drive from uptown. So worth it!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Robert for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

Friendly and knowledgeable staff.

Friendly and knowledgeable staff. They also provide the customers with the necessary information needed regarding their vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

Very professional and Excellent craftsmanship and even

Very professional and Excellent craftsmanship and even with a distance I appreciate it all y’all did for my car car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're pleased to hear that you found the service to be very professional with excellent craftsmanship. We appreciate your acknowledgment, especially considering the distance. Thank you for choosing us, and we look forward to serving you again in the future! Safe travels!

Purchased a used 2021 Toyota Corolla

My experience with Bohn Toyota was easy and simple. I went with the intention to look at several different vehicles on their lot. Darryl Eckert called him from my inquiring through Car Gurus. From the first phone call, I was instantly at ease and knew I could trust Darryl to help me through this process. I drove almost two hours to their dealership because of how wonderful of a job Darryl did to help me find the right car. He was patient and very considerate for what I wanted. He worked with my budget and was able to find the right car for me. He took the time to listen to me too! He never tried to persuade me to get a car that was out of my price range. That?s a big deal for me. He took me seriously and allowed me to take my time looking at the cars. I cannot say enough good things about this man!!! I HIGHLY RECOMMEND you work with him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're thrilled to hear about your positive experience at Bohn Toyota, especially with Darryl. It's wonderful that he made the car-buying process easy and simple, taking the time to listen to your needs and working within your budget. We appreciate your kind words and your recommendation to work with Darryl. Thank you for choosing us, and we're glad Darryl could provide you with such a positive experience!

Stellar dealership from the first phone conversation to

Stellar dealership from the first phone conversation to the first greeting in person. Excellent facility with plentiful stock of vehicles. Everyone was super kind with no pressure or hype.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your glowing feedback! We're delighted to hear that your experience with our dealership, from the first phone conversation to the in-person greeting, was stellar. It's great to know that you found our facility excellent and our vehicle stock plentiful. We take pride in creating a positive and pressure-free environment, and we're thrilled that our team was able to provide that for you. Thank you for choosing us, and we look forward to serving you again in the future.

My experience with Bohn Toyota was easy and simple.

My experience with Bohn Toyota was easy and simple. I went with the intention to look at several different vehicles on their lot. Darryl Eckert called him from my inquiring through Car Gurus. From the first phone call, I was instantly at ease and knew I could trust Darryl to help me through this process. I drove almost two hours to their dealership because of how wonderful of a job Darryl did to help me find the right car. He was patient and very considerate for what I wanted. He worked with my budget and was able to find the right car for me. He took the time to listen to me too! He never tried to persuade me to get a car that was out of my price range. That’s a big deal for me. He took me seriously and allowed me to take my time looking at the cars. I cannot say enough good things about this man!!! I HIGHLY RECOMMEND you work with him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with Bohn Toyota and specifically highlighting the exceptional service provided by Darryl! We're thrilled to hear that your car-buying experience was easy and simple and that Darryl made you feel at ease from the first phone call. It's wonderful to know that he was patient, considerate of your preferences, and worked within your budget to find the right car for you. We appreciate your recommendation and are grateful for your trust in Darryl and our dealership. Congratulations on your new car, and thank you for choosing us!

Very professional and good communication.

Very professional and good communication. Very informative. Would recommend. Not sure what else to say.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

When I called to make a last minute appointment the staff

When I called to make a last minute appointment the staff member was very helpful getting me an appointment. The service team is always friendly and informative.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing us and for sharing your positive experience! We're pleased to hear that our staff member was very helpful in getting you a last-minute appointment, and our service team was friendly and informative. We appreciate your business and look forward to serving you again.

Great service and great people .

Great service and great people . Will recommend to everyone. Will be coming back. Thanks again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

BohnToyota_GP

Service Rep was prompt to greet us on arrival. Service Rep was professional and courteous. Checkout was quick and the total cost for the service I received was reasonable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for sharing your positive experience with our service department. We're glad to hear that our service representative was prompt, professional, and courteous during your visit. We appreciate your business and hope to continue providing you with excellent service in the future.