Reviews
I had good experience today.
I had good experience today. Victor was friendly and answered all my questions. Thank you very much!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words for our staff, we appreciate it!
I had good experience today. Victor was friendly and answered all my questions. Thank you very much!
Oil change service
Excellent n speedy service. Very professional. A free multi-point inspection done. Found multiple oil leaks. One probable from rack-n-pinion. No sales pressure. Just there if I need them. Nice.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're pleased to hear about your positive experience with our service department. It's great that you received speedy and professional service, and the complimentary multi-point inspection helped identify potential issues. Our team is committed to providing excellent and thorough service without unnecessary sales pressure. We appreciate your feedback and look forward to serving you again in the future. Thank you for choosing our dealership!
The dealership keeps you informed about the service on
The dealership keeps you informed about the service on your car at all times by giving the customer a direct number to reach the service advisor.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!
Brake pad replacement
Tyler helped me get the best deal so I could get everything done that I needed to. I didn?t feel like I was being forced to buy things I didn?t need. He was super nice. The staff checked on me to make sure I didn?t need anything
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Amber for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!
Always a pleasant experience when visiting for service.
Always a pleasant experience when visiting for service. However, I once inquired about an extended warranty and the representative was not pleasant.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for bringing this to my attention. I apologize for this negative interaction you had. I would like an opportunity to fix this and to earn your business, please contact me at mbonura@BohnZone.com. I look forward to speaking with you. Martin Bonura, General Manager
Bad and Long service
I experience lack of customer appreciation I book an appointment online but seems as if that didn?t matter by my getting ignored from employees when asking how much longer the service was going to take after sitting and waiting for an hour an half just for a oil change till I then realized some customer when coming in and out looking as if basically my car was getting skipped over
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for reaching out and sharing your experience with us. I apologize for the lack of customer appreciation you felt during your recent service visit. Your feedback is valuable, and I'm sorry for the inconvenience caused by the delay and apparent oversight in communication from our team. I would appreciate the opportunity to discuss your concerns further and work towards earning back your trust and business. Please contact me directly at mbonura@BohnZone.com so we can address this issue promptly. I look forward to speaking with you and resolving this matter to your satisfaction. Martin Bonura General Manager mbonura@BohnZone.com
Salesman honored everything we discussed.
Salesman honored everything we discussed. Process was quick & easy. Communication was on point. Couldnt ask for anything better.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!
Couldnt ask for anything better
Salesman honored everything we discussed. Process was quick & easy. Communication was on point. Couldnt ask for anything better.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're thrilled to hear about your positive experience! It's great that the salesman honored everything discussed, and the process was quick and easy. We appreciate your feedback on our communication. Thank you for choosing us!
Devon went above and beyond to help me!
Devon went above and beyond to help me! Great service my car drives way better now
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to hear that Devon provided great service and went above and beyond to help improve your driving experience. Safe and enjoyable driving!
They went from a simple oil & filter changeout to 9
They went from a simple oil & filter changeout to 9 additional items some of which were large. Not only did they have all the parts but did it with only a small time addition. Good job from Tyler & his crew!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear about your positive experience with the service team, particularly Tyler and his crew. Successfully handling additional items during the oil and filter change efficiently is commendable. Safe travels, and thank you for choosing us for your service needs!