Reviews
The Lapaco Toyota location is the best especially if
The Lapaco Toyota location is the best especially if Victor is your service advisor. He shows genuine interest in getting your car running without having you do work that’s not urgent. If a coupon is available he already has applied the discount. . I’m 71, and a retired nurse. It’s nice to have someone caring for me for a change. Please Thank Victor for great customer service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for acknowledging Victor for his professionalism and dedication. At Bohn Toyota, we appreciate when our associates are recognized for the exceptional service they provide. Your business as well as your Five Star review are very much appreciated and it would be our pleasure to assist you again.
Bad service
Had an appointment at 7 a m. Got there at 6:50 and I was number 9 in line. Went in for a recall and an oil change. Sat there for 4 1/2 hours. Finally went to check. Recall had been done and they were waiting on a rack to do my oil change. My wife tells me there?s a driver that keeps you from waiting. Wasn?t offered to me. I?d rather pay for an oil change that have my time wasted. Didn?t buy this vehicle from Bohn, because of lack of inventory and unwillingness to negotiate. Bought from Greg Leblanc, but too far to bring for service. I would have done better driving the hour and a half to Greg Leblanc. I did buy the last 5 or 6 vehicles from Bohn. 3 tundras and at least 2 highlanders.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
I had a pleasant experience at Bohn Toyota and my service
I had a pleasant experience at Bohn Toyota and my service agent, Nina provided stellar customer service!
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Pleasant experience,friendly staff, clean environment.
Pleasant experience,friendly staff, clean environment. The wifi, coffe and water was convenient to have. I would recommend Bohn Toyota to people of town needed services.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience!
Great service advisor mike
Mike very down to earth, nice, knowledgeable and polite. We deserve more people like him at the dealerships.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words for our staff, we appreciate it!
Service Advisor
My advisor was pleasant and thorough. The service was quick and I was advised, by email, on the checklist about my car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words for our staff, we appreciate it!
Very helpful and very courteous and send coupons to help
Very helpful and very courteous and send coupons to help you save money for maintenance on your vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We thank you for your business and look forward to your next visit!
My service manager Victor was excellent.
My service manager Victor was excellent. He was polite and professional. Listened to my concerns and was able answer them promptly.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for being our customer, we appreciate your kind words. We are thrilled that you had a pleasant service visit! We thank you for your business and look forward to your next visit!
Fast service.
Fast service. Found a problem with the motor Mount that i was unaware of. They’ve taken care of my car since I bought it in 2013. Nina was great to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
Nina is the best service advisor of any dealership I have
Nina is the best service advisor of any dealership I have ever gone to hands down.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words for our staff, we appreciate it!