Reviews
Joe was awesome
Bohn Toyota did an excellent job today on my car. I will be back and recommend other people to come here as well. Great work
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Jade for the positive review. We're glad that you had an excellent experience with your recent service visit. We look forward to your business with us again!
Maintenance
Joe was efficient and had great recommendations, excellent service and fast turnaround. Will use Bohn Toyota in the future for all my family purchases. Thanks so much
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words for our staff, we appreciate it!
Toyota Recall on airbags on the passenger side ...
You all at Bohn Toyota made this an easy experience. Thanks for making it convenient for people to get this recall done. Thanks to the whole crew!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
Ms. Bee
I called and made an appointment with the service guy who answered. I was quoted a price for service and a time. When I arrive a lady signed me in and I told her that I gave my information over the phone and had discussed the discount coupon. She disregarded everything and wrote it up charging me much more. I did not have the energy nor time to stand my ground. It was definitely unfair. She should have honored the quote. I don’t know if she earned more because I was forced to pay more. Pretty bad business practice.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your feedback about your service experience, because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Raul Ramos Jr. General Manager
So disappointed!!!
My 2018 CHR has had issues since 2nd year I bought it. Customer service is even worse. Not to mention the vehicle for being a 2018 is not near the technology every other 2018 vehicle has.
- Customer service 1.0
- Buying process 3.0
- Quality of repair 2.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback about your customer service and issues with your vehicle because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Raul Ramos Jr. General Manager raulramos@group1auto.com
5000 mile new car service
Fast service, short wait. Met covid requirements in waiting with 6' between chairs. Service provider was very polite. The technician kept my Carr clean and turned promptly
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
Great service experience!
Service experience was great! The service person Tyler Todden was knowledgeable and very customer friendly. In the future I will always ask for this service rep.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words! We are thrilled that you had a pleasant service visit!
Easy to get service
I was able to get an appointment the same day I called (Saturday). Service man was very courteous, explained everything, and told me how long it would take. It was my first appointment since I bought my new car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words! We are thrilled that you had a pleasant service visit!
Owner of car
They doing bad business they should told when u take the dealer to the service so it’s bad service and will not Recommended to any friend or family
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your feedback about your recent experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Philip Ramos General Manager raulramos@group1auto.com
Regular check up
I was able to set up a next AM appointment. Friendly staff. comfortable waiting area. Quickly performed check. Also had a damaged tail light. New part order was smooth.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words! We are thrilled that you had a pleasant service visit!