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JT's Kia

(1,659 reviews)
Visit JT's Kia
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–8:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–8:00pm
Saturday 9:00am–9:00pm 7:30am–4:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (803) 514-5664 (803) 514-5664
Used (803) 514-5662 (803) 514-5662
Service (803) 514-5660 (803) 514-5660

Reviews

(1,659 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JT's Kia from DealerRater.

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Amazing service. This is the 3rd vehicle I've purchased...

Amazing service. This is the 3rd vehicle I've purchased from them & I've reccomend 2 other friends who also had excellent experiences purchasing their vehicles. If your looking for a car, go see these guys...seriously, you'll be so glad you did!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to have you as a returning customer and it is terrific to hear that our team made your recent purchase a five-star one! Thank you for choosing JT's Kia of Columbia and for taking the time to share your experience. Safe travels!

Great Cars. Great Service. Shout out to Jacobe for always...

Great Cars. Great Service. Shout out to Jacobe for always taking care mode. I'ma Kia Lover For Life!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Thanks Jts Kia for being my forever car dealership. Shout out to Jacobe for always taking care of me.

Dealer response

Hi Judy- thanks for the great review of JT's Kia of Columbia! We're pleased that our team always takes wonderful care of you. Thanks for giving Jacobe a shoutout.

TJ made the process short and sweet. He made super easy...

TJ made the process short and sweet. He made super easy and has checked up on me to see how I was doing and how the car is working out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's wonderful to hear how much you appreciate our efforts to keep your experience efficient. TJ will be so pleased that his communicative and personalized care meant so much to you as well. The JT's Kia of Columbia team is grateful for your business and wishes you many safe miles on the road ahead!

I enjoyed the service and the sales people at JT's Kia....

I enjoyed the service and the sales people at JT's Kia. They were really helpful and got me into the vehicle that I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Aaron, thank you for your confidence in our work here at JT's Kia of Columbia! We are grateful for your business and we are thrilled to read your glowing feedback. Enjoy your new vehicle!

The sales associate was friendly and didn't try to...

The sales associate was friendly and didn't try to pressure me to make a purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

At JT's Kia of Columbia, we'll do all we can to provide you with the information you need to make an informed and confident choice. We're glad to hear our friendly team made your visit to JT's so pleasant, and we hope you'll turn to us to assist you with your automotive needs again in the future!

Unfortunately the service was not as excellent as...

Unfortunately the service was not as excellent as previous times. Wyatt, service line manager step up and sped up the repair process. Nevertheless, I trust the service department and will continue taking my car for service there.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Miriva - I am sorry that your most recent experience did not earn us your five stars, but I am happy to hear that Wyatt could help you get your vehicle back quickly. Thank you for continuing to trust JT's Kia of Columbia with your business. If there is anything more we can do to ensure a better experience next time, I am happy to take your call. Thank you, Bryan Elledge - Service Manager - 803-509-5559

Consumer response

Mr. Elledge, would you please send me your email. I have an important issue to discuss with you regarding my car service! Thank you, Miriam Rodríguez miredea64@gmail.com 803-9080855

Great customer service every time I visit this location...

Great customer service every time I visit this location from all the staff. I wouldn’t take my car anywhere else to have service done on it. My service advisor takes care of all my needs when I come in and gets me in and out without any problems and on or sooner then the time I am told.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Thanks for the great review of JT's Kia of Columbia! It makes us happy that our team took care of everything you needed and that your vehicle is in great shape. See you again next time!

JTS of Columbia is awesome! They were honest and...

JTS of Columbia is awesome! They were honest and trustworthy throughout the whole process of purchasing a car. I will recommend them to everyone I meet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We run our business in the best interest of our clients, and we're so glad this is clear. Thank you for the excellent review, Lily, from the whole JT's Kia of Columbia team! Safe travels in your new car!

Outstanding service from our sales rep Ryan Miller. Very...

Outstanding service from our sales rep Ryan Miller. Very professional and knowledgeable! Love my Kia from JT’s!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Kia, Kim, and thank you for trusting Ryan and the JT's Kia of Columbia team to help you find it! We wish you many safe travels, and we hope to see you again!

Great service always has my Sorento ready at the...

Great service always has my Sorento ready at the appointed time . Service staff is very polite and friendly. I know I am leaving my car to a professional staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing, Cat! We're delighted our team always takes such great care of you and your Kia Sorento. Save travels, and we'll see you for your future maintenance needs! - the JT's Kia of Columbia team