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Packey Webb Ford

(1,089 reviews)
Visit Packey Webb Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–5:30pm 7:30am–4:00pm
Sunday Closed Closed
New (855) 209-0112 (855) 209-0112
Used (888) 796-8845 (888) 796-8845
Service (855) 208-9446 (855) 208-9446

Inventory

See all 337 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2022.
Family-owned since 1962, Packey Webb Ford has been committed to offering award-winning service and a hassle-free car buying experience. Located in Downers Grove, we provide a wide selection of vehicles, all reconditioned and competitively priced with live market analysis. Our transparent, no-pressure sales process ensures you receive the best value with no hidden fees. With nationwide shipping available, join the Packey Webb Ford family and legacy of trust and excellence today.
The Whole Town’s Talkin’ About the Webb Boys — The Webb Family Promise: Transparent, Hassle-Free Buying.

Service center

Phone number (855) 208-9446

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:30am–4:00pm
Sunday
Closed

Reviews

(1,089 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Packey Webb Ford from DealerRater.

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Fair no xx Fair price not a lot of back and forth not pushed in to a deal no xx

Fair no xx Fair price not a lot of back and forth not pushed in to a deal no xx

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Knowing the price felt fair and the process was smooth and pressure-free means a lot to our team. Thank you for choosing our dealership for your purchase of a used Ford F-150.

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Was not helpful This was my first time there Lol this is funny Ok thanks

Was not helpful This was my first time there Lol this is funny Ok thanks

Rating breakdown (out of 5):
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Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Great service as always They took care of me while I'm injured, including pickup and drop-off of the vehicle

Great service as always They took care of me while I'm injured, including pickup and drop-off of the vehicle

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Our service team was glad to arrange pickup and drop-off for your Ford Maverick while you recovered. Your five-star rating and feedback mean a great deal to us.

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Great service as always They took care of me while I'm injured, including pickup and drop-off of the vehicle

Great service as always They took care of me while I'm injured, including pickup and drop-off of the vehicle

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re glad we could take care of your Ford Maverick while you recovered, including arranging pickup and drop-off. Your ongoing trust means a lot to our service department.

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Very convenient It was nice to not have to worry about driving to the dealership and waiting or getting a ride. Everything was taken care of in the parking lot of my work.

Very convenient It was nice to not have to worry about driving to the dealership and waiting or getting a ride. Everything was taken care of in the parking lot of my work.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re glad our mobile service spared you a trip and let us care for your Ford Escape right in your work parking lot. Knowing this convenience met your needs is rewarding for our service department.

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Great service! Very knowledgeable and helpful! I appreciate the quick service for my work vehicle!

Great service! Very knowledgeable and helpful! I appreciate the quick service for my work vehicle!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re glad our service team could offer knowledgeable support and a quick turnaround for your Chevrolet work vehicle. Your appreciation for our speed and expertise means a lot to our service team.

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It was fast and effective I I I I I I I I I I

It was fast and effective I I I I I I I I I I

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hearing that our service on your Ford F-150 was fast and effective means a lot to our service department. We’re glad your truck is back on the road without delay.

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Service was absolutely outstanding! Purchased the vehicle online as I am from out of state. This was just an absolutely seamless transaction. Great job Matt and Al!

Service was absolutely outstanding! Purchased the vehicle online as I am from out of state. This was just an absolutely seamless transaction. Great job Matt and Al!

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Knowing your online purchase of the Ford Expedition felt seamless is rewarding to our team. Hearing that our service was outstanding means a lot to us.

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Always a great place to deal with! I will be bringing my work van here for services

Always a great place to deal with! I will be bringing my work van here for services

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re glad dealing with our service department has been a positive experience. Thank you for the five-star review, and we look forward to caring for your work van and Ford F-150.

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Fair friendly and knowledgeable service Matt knew the vehicle that we bought and was helpful.

Fair friendly and knowledgeable service Matt knew the vehicle that we bought and was helpful.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hearing that you found our service fair, welcoming, and informative means a lot to our service department. We’re here whenever you need us to keep your Ford Expedition running its best.

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