Reviews
Proactive. Respectful of my time and budget. The entire experience was flawless ; the team took care of everything for me
Proactive. Respectful of my time and budget. The entire experience was flawless ; the team took care of everything for me
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your five-star review of your used Ford EcoSport purchase. We’re glad our team’s proactive approach respected your time and budget and made the process seamless. We appreciate your feedback and look forward to helping you again.
Scheduling service for a recall issue was fairly easy. I was called back and offered the option of service being done at my house, which was fantastic! My technician, Justin, was polite, professional and efficient.
Scheduling service for a recall issue was fairly easy. I was called back and offered the option of service being done at my house, which was fantastic! My technician, Justin, was polite, professional and efficient.
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- 4.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that Justin was able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Packey Webb Ford!
They were very friendly and professional. They even had free lunch. I would highly recommend them.
They were very friendly and professional. They even had free lunch. I would highly recommend them.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience. We’re glad our team was friendly and professional and that you enjoyed the complimentary lunch. Congratulations on your Nissan Armada purchase and we appreciate your recommendation.
The dealer was nice and worked with me well but I already have to take my truck in to the shop. Just a little over 3 weeks in and it already has to go in to get fixed. Not super happy.
The dealer was nice and worked with me well but I already have to take my truck in to the shop. Just a little over 3 weeks in and it already has to go in to get fixed. Not super happy.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.
I have used this dealership for my car since my purchase in 2013. The are courteous, efficient, and timely in their service. I highly recommend them.
I have used this dealership for my car since my purchase in 2013. The are courteous, efficient, and timely in their service. I highly recommend them.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your loyalty since 2013 means a lot to us. We’re delighted to know our team remains courteous, efficient, and prompt when servicing your Ford. Thank you for recommending us.
Too pricey. Wad my last time using packey Webb. Last ford vehicle I will ever own
Too pricey. Wad my last time using packey Webb. Last ford vehicle I will ever own
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- 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
Excellent. Very quick service. Service was efficient and took less time than originally anticipated. Everything was explained to my satisfaction.
Excellent. Very quick service. Service was efficient and took less time than originally anticipated. Everything was explained to my satisfaction.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with the quick and efficient service on your Ford Edge. We’re glad we could complete everything faster than expected and that our team provided clear explanations. We look forward to serving you again.
Amazing dealership. I went here after getting screwed around by fair oaks ford. I would recommend this place to everyone
Amazing dealership. I went here after getting screwed around by fair oaks ford. I would recommend this place to everyone
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- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s terrific to know your Ford F-150 Hybrid service went so smoothly. We understand how frustrating previous experiences can be, and we’re glad we could provide a better visit. Thank you for recommending us to everyone.
Answered all our questions. We liked it when we were able to drive the vehicle on our own without a sales person.
Answered all our questions. We liked it when we were able to drive the vehicle on our own without a sales person.
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- 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Packey Webb Ford.
Awesome experience Packey Webb ford has the best dealership for buying vehicles and the best service department
Awesome experience Packey Webb ford has the best dealership for buying vehicles and the best service department
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic feedback. We’re thrilled you enjoyed both the purchase process and the service on your Ford F-150. We look forward to supporting you on the road ahead.