Reviews
Always friendly and helpful Good communication and goes
Always friendly and helpful Good communication and goes over and beyond to make sure the service is completed
Always friendly and helpful Good communication and goes
Always friendly and helpful Good communication and goes over and beyond to make sure the service is completed
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your kind feedback about our service team. We’re glad to hear our team provided friendly, helpful communication and went the extra mile to complete service on your Ford Explorer. We look forward to assisting you again.
Low stress, Eric was very nice.
Low stress, Eric was very nice. Waiting to sign my documents was annoying No thank you
Low stress, Eric was very nice.
Low stress, Eric was very nice. Waiting to sign my documents was annoying No thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Ernie was the BEST!
Ernie was the BEST! The Dealership was super clean, and well lit. Packey Webb was a pleasure to deal with.
Ernie was the BEST!
Ernie was the BEST! The Dealership was super clean, and well lit. Packey Webb was a pleasure to deal with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It’s great to hear you found our facility so clean and well lit and enjoyed working with our team. Congratulations on your new Ford F-150 and thank you for choosing us.
Every one of the employees I interacted with was very
Every one of the employees I interacted with was very polite and professional. Keep up the great work Packey Webb Ford!!
Every one of the employees I interacted with was very
Every one of the employees I interacted with was very polite and professional. Keep up the great work Packey Webb Ford!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We’re glad our team treated you with politeness and professionalism during your Ford Explorer service visit. We appreciate your kind words and support.
Parking sensors acting up.
Parking sensors acting up. Tim went above and beyond to make sure I am taken care of.
Parking sensors acting up.
Parking sensors acting up. Tim went above and beyond to make sure I am taken care of.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re pleased our service team went above and beyond to fix the parking sensors on your Ford. Thank you for trusting us with your vehicle. We appreciate your feedback.
I have always brought my 2022 Ford Escape SE Hybrid
I have always brought my 2022 Ford Escape SE Hybrid Plug-In for service since I purchased it. Every time I was treated as a valued customer by service staff, courtesy transport crew, sales, & parts personnel. The dealership is convenient, and having a ride to/from the dealership from my home is the best! Keep up the great work and I look forward to my next visit to this fine dealership!
I have always brought my 2022 Ford Escape SE Hybrid
I have always brought my 2022 Ford Escape SE Hybrid Plug-In for service since I purchased it. Every time I was treated as a valued customer by service staff, courtesy transport crew, sales, & parts personnel. The dealership is convenient, and having a ride to/from the dealership from my home is the best! Keep up the great work and I look forward to my next visit to this fine dealership!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
I have always brought my 2022 Ford Escape SE Hybrid Plug-In for service since I purchased it. Every time I was treated as a valued customer by service staff, courtesy transport crew, sales, & parts personnel. The dealership is convenient, and having a ride to/from the dealership from my home is the best! Keep up the great work and I look forward to my next visit to this fine dealership!
Polite, kind, fully explained everything and took about
Polite, kind, fully explained everything and took about one hour. Please commend her on her excellent customer service!
Polite, kind, fully explained everything and took about
Polite, kind, fully explained everything and took about one hour. Please commend her on her excellent customer service!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s wonderful to know our team provided polite and clear explanations during your Ford Escape service and completed everything within an hour. We will share your compliments with the advisor who supported you. Thanks for letting us know about your positive experience.
Good service, reasonable time, comfortable waiting room.
Good service, reasonable time, comfortable waiting room. Wish pricing would be more reasonable. Friendly and knowledgeable customer service people.
Good service, reasonable time, comfortable waiting room.
Good service, reasonable time, comfortable waiting room. Wish pricing would be more reasonable. Friendly and knowledgeable customer service people.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad your Ford service visit was handled efficiently and that you found the waiting area comfortable. We appreciate your feedback on pricing and will share your comments with our team. Thank you for highlighting our staff’s friendly and knowledgeable service.
Quick efficient service.
Quick efficient service. Love the car wash! Easy scheduling and prompt delivery. Really nice folks.
Quick efficient service.
Quick efficient service. Love the car wash! Easy scheduling and prompt delivery. Really nice folks.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great to hear the service was efficient and that you enjoyed the car wash. We’re glad scheduling went smoothly and your Ford returned promptly. Thank you for recognizing our team’s friendliness.
My car was serviced quickly and easy.
My car was serviced quickly and easy. The staff was helpful and polite My car was serviced quickly and easy. The staff was helpful and polite to me
My car was serviced quickly and easy.
My car was serviced quickly and easy. The staff was helpful and polite My car was serviced quickly and easy. The staff was helpful and polite to me
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re thrilled by your perfect rating. It’s great to hear our team provided prompt and efficient service for your Ford Mustang while staying helpful and polite. We look forward to assisting you again.