Reviews
They were very friendly and professional. They even had free lunch. I would highly recommend them.
They were very friendly and professional. They even had free lunch. I would highly recommend them.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
The dealer was nice and worked with me well but I already have to take my truck in to the shop. Just a little over 3 weeks in and it already has to go in to get fixed. Not super happy.
The dealer was nice and worked with me well but I already have to take my truck in to the shop. Just a little over 3 weeks in and it already has to go in to get fixed. Not super happy.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
I have used this dealership for my car since my purchase in 2013. The are courteous, efficient, and timely in their service. I highly recommend them.
I have used this dealership for my car since my purchase in 2013. The are courteous, efficient, and timely in their service. I highly recommend them.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your loyalty since 2013 means a lot to us. We’re delighted to know our team remains courteous, efficient, and prompt when servicing your Ford. Thank you for recommending us.
Too pricey. Wad my last time using packey Webb. Last ford vehicle I will ever own
Too pricey. Wad my last time using packey Webb. Last ford vehicle I will ever own
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Excellent. Very quick service. Service was efficient and took less time than originally anticipated. Everything was explained to my satisfaction.
Excellent. Very quick service. Service was efficient and took less time than originally anticipated. Everything was explained to my satisfaction.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with the quick and efficient service on your Ford Edge. We’re glad we could complete everything faster than expected and that our team provided clear explanations. We look forward to serving you again.
Amazing dealership. I went here after getting screwed around by fair oaks ford. I would recommend this place to everyone
Amazing dealership. I went here after getting screwed around by fair oaks ford. I would recommend this place to everyone
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s terrific to know your Ford F-150 Hybrid service went so smoothly. We understand how frustrating previous experiences can be, and we’re glad we could provide a better visit. Thank you for recommending us to everyone.
Answered all our questions. We liked it when we were able to drive the vehicle on our own without a sales person.
Answered all our questions. We liked it when we were able to drive the vehicle on our own without a sales person.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Packey Webb Ford.
Awesome experience Packey Webb ford has the best dealership for buying vehicles and the best service department
Awesome experience Packey Webb ford has the best dealership for buying vehicles and the best service department
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic feedback. We’re thrilled you enjoyed both the purchase process and the service on your Ford F-150. We look forward to supporting you on the road ahead.
Work was done in a relatively short time but the pick up and return took longer than expected. Also the break down of the bill was confusing.
Work was done in a relatively short time but the pick up and return took longer than expected. Also the break down of the bill was confusing.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Packey Webb Ford, Jim. We appreciate you taking the time to leave us a review. We'll be sure to share your feedback with our crew.
Service did very rarely answers calls and has never returned a message. Voicemail is the worst
Service did very rarely answers calls and has never returned a message. Voicemail is the worst
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.