Reviews
Friendly. Willing to explain what needs to be done. My car uses a program and I like the ' report card ' from it.
Friendly. Willing to explain what needs to be done. My car uses a program and I like the ' report card ' from it.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Probably the best car salesman I have ever dealt with. He did NOT come across as a slimy snake like all the others I have dealt with over the last 25 years.
Probably the best car salesman I have ever dealt with. He did NOT come across as a slimy snake like all the others I have dealt with over the last 25 years.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the five-star review. We’re glad the Chevrolet purchase felt honest and straightforward with our salesperson. Please let us know if we can assist you further with your vehicle.
Work was good but there was a lot of work done that was not needed and 2 of the 3 services I requested were not done. Trans noise was diagnosed incorrectly. Nobody contacted me before work was done
Work was good but there was a lot of work done that was not needed and 2 of the 3 services I requested were not done. Trans noise was diagnosed incorrectly. Nobody contacted me before work was done
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Service was timely and efficient Staff was knowledgeable and friendly Would come back in the future
Service was timely and efficient Staff was knowledgeable and friendly Would come back in the future
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for entrusting us with your Ford Explorer. We’re glad our team handled your service efficiently and provided friendly, knowledgeable support. We look forward to welcoming you back.
Great staff , prompt service, expert technicians. 5 star service every time . I trust this company with my business needs
Great staff , prompt service, expert technicians. 5 star service every time . I trust this company with my business needs
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your feedback about our prompt service and skilled technicians is greatly appreciated. It’s rewarding to know your Ford Focus consistently receives five-star care. We value the trust you place in us for your service needs.
They found a problem and quoted a price for the repair. They also noticed another issue which they took care of at the same time which saved me money.
They found a problem and quoted a price for the repair. They also noticed another issue which they took care of at the same time which saved me money.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for letting us know how our team provided a clear repair estimate and addressed the additional issue in the same visit to help keep your costs down. We appreciate your trust in our service and look forward to caring for your Ford Flex again.
Flawless Tim was extremely helpful, as was the cashier. Everything went very well. I'll be back
Flawless Tim was extremely helpful, as was the cashier. Everything went very well. I'll be back
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s wonderful to know our service team and cashier provided such helpful support for your Ford Edge. We’re pleased everything went smoothly for you. We look forward to welcoming you back.
They got me an appointment in a quick span of time. Then got me in and out in less than 1 hour, under than what was estimated.
They got me an appointment in a quick span of time. Then got me in and out in less than 1 hour, under than what was estimated.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s wonderful to hear your Ford Escape service was scheduled quickly and wrapped up in under an hour. We’re glad the visit was even faster than expected. Thank you for the five-star rating and for trusting us with your Escape.
Great interaction with the Salesman Rob. He helped me find my perfect car. he made the process very easy. Will definitely use Packey Webb again
Great interaction with the Salesman Rob. He helped me find my perfect car. he made the process very easy. Will definitely use Packey Webb again
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback. We’re pleased our team made it easy to find the perfect used Ford F-150. We look forward to assisting you again.
It was a recall. I left the car and picked it up when the work was complete.
It was a recall. I left the car and picked it up when the work was complete.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
James, thank you for choosing Packey Webb Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!