Reviews
Excellent service. Very professional and knowledgeable employees. Felt well taken care of. Would highly recommend to others.
Excellent service. Very professional and knowledgeable employees. Felt well taken care of. Would highly recommend to others.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
We're pleased you felt well cared for during your Chrysler's service. Your recommendation and recognition of our team's expertise mean a lot to us.
Great people and great service, reasonable prices. Love the pickup and delivery service. Thank you!
Great people and great service, reasonable prices. Love the pickup and delivery service. Thank you!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy you enjoyed the pickup and delivery service for your Ford Fusion. Thank you for the kind words about our team and the care you received!
Worked with Bob Driver on a end of fiscal year purchase of a new Ford Transit Van. We needed to replace our 2008 cargo van and we needed to act quick to meet our end of year deadline. Bob, got us set up w/ exactly what we needed, and assisted with getting our vendor verification requirements processed in a very timely manner. The whole process was about as efficient and painless as it could be. We look forward to a long partnership w/ Packey Webb Ford.
Worked with Bob Driver on a end of fiscal year purchase of a new Ford Transit Van. We needed to replace our 2008 cargo van and we needed to act quick to meet our end of year deadline. Bob, got us set up w/ exactly what we needed, and assisted with getting our vendor verification requirements processed in a very timely manner. The whole process was about as efficient and painless as it could be. We look forward to a long partnership w/ Packey Webb Ford.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Our team is pleased we could help you find the right Ford Transit 250 and promptly process your vendor verification requirements. We’re glad your purchase felt straightforward, and your enthusiasm for a lasting partnership means a great deal to us.
Needed a recall issue addressed. Called and made a convenient pickup/delivery appointment. Worked from home the day the service was performed. I've used this service twice now. Love it!!
Needed a recall issue addressed. Called and made a convenient pickup/delivery appointment. Worked from home the day the service was performed. I've used this service twice now. Love it!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing you’ve enjoyed our pickup and delivery service twice means a lot to our team. We’re glad you could work from home while we addressed the recall on your Ford Bronco.
Adam Reszka was great in helping me purchase my 2024 Chevy Silverado, the truck is great and the staff at Packey Webb Ford were amazing in making the purchase go smoothly. Adam was a great job in getting the payment down to were I wanted it and financing portion was a breeze to get through. Definitely would take my business to Packey Webb Ford again in the future
Adam Reszka was great in helping me purchase my 2024 Chevy Silverado, the truck is great and the staff at Packey Webb Ford were amazing in making the purchase go smoothly. Adam was a great job in getting the payment down to were I wanted it and financing portion was a breeze to get through. Definitely would take my business to Packey Webb Ford again in the future
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad you're enjoying your Chevrolet 1500 and that our team helped make your purchase straightforward. Hearing that financing was easy to navigate and that you would choose our dealership again means a lot to us.
The check in for the service was very easy. Staff was friendly and the facility was clean and tidy.
The check in for the service was very easy. Staff was friendly and the facility was clean and tidy.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad checking in for your Ford Fusion's service was straightforward. Your kind words about our welcoming staff and well kept facility mean a lot to us.
The price of the water pump purchase and installation was quoted at nearly $2500 while AutoTech in Bolingbrook did the job for $1018
The price of the water pump purchase and installation was quoted at nearly $2500 while AutoTech in Bolingbrook did the job for $1018
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Fast, friendly and value Packy Webb provided a great experience—friendly service and excellent value. Highly recommended!
Fast, friendly and value Packy Webb provided a great experience—friendly service and excellent value. Highly recommended!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad your Ford Explorer service visit was quick and our team made you feel welcome. Your recommendation means a lot to us!
Usually never able to reach service on call when they are open Services never picks up the call
Usually never able to reach service on call when they are open Services never picks up the call
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Brenda was very helpful and informative. The ancillary services were exceptional. All in all, the best automotive experience I could have imagined.
Brenda was very helpful and informative. The ancillary services were exceptional. All in all, the best automotive experience I could have imagined.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s rewarding to hear how much you valued our team’s guidance and the additional services during your Ford Escape visit. Thank you for the five-star rating!