Reviews
Friendly and knowledgeable staff, good experience Timothy Mattern explained in detail what needed to be done with my car and it was done in excellent time I would recommend Packey Webb 100%
Friendly and knowledgeable staff, good experience Timothy Mattern explained in detail what needed to be done with my car and it was done in excellent time I would recommend Packey Webb 100%
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re delighted that our staff provided a clear explanation and prompt service on your Ford Focus. Thank you for recommending us and we look forward to assisting you again.
This dealership has excellent service. Their staff is also excellent. I would recommend the staff.
This dealership has excellent service. Their staff is also excellent. I would recommend the staff.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recommending our team for your Mercury Grand Marquis service. We’re pleased to hear our staff and service met your expectations. We look forward to the next opportunity to assist you.
Easy to drop off my car, fast service, good price, good communication from the service team
Easy to drop off my car, fast service, good price, good communication from the service team
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to hear dropping off your Ford Explorer was hassle-free and the service was quick. We’re happy the price worked for you and our team kept you well-informed. Thanks for choosing us and we look forward to your next visit.
It was okay- wish communication regarding car pick up was better because i was told a date and it ended up being much later
It was okay- wish communication regarding car pick up was better because i was told a date and it ended up being much later
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Demitra, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't live up to expectations. Thank you for bringing it to our attention, and if you'd be willing, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned, and we would love the opportunity to get in touch with you and address your concerns.
Was a pleasure buying a car, a 2023 Expedition with 14000 miles at Packey Webb, no games, no xx. Thanks Bob and all those it Packey Webb.
Was a pleasure buying a car, a 2023 Expedition with 14000 miles at Packey Webb, no games, no xx. Thanks Bob and all those it Packey Webb.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
It’s great to know that buying your 2023 Ford Expedition with 14,000 miles was smooth and straightforward. We hope you enjoy every mile in your Expedition, and we’re here if you need anything else.
I’ve been going to Packey Webb for years. Their service team is always helpful and professional and friendly. The work gets fixed, right, and any issues are handled with the urgency they deserve. Packey Webb Ford is a really great dealership to shop at and use for service.
I’ve been going to Packey Webb for years. Their service team is always helpful and professional and friendly. The work gets fixed, right, and any issues are handled with the urgency they deserve. Packey Webb Ford is a really great dealership to shop at and use for service.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for trusting us with your Ford F-150 over the years. We’re glad our service team’s friendly, professional approach and prompt attention continue to meet your expectations. We appreciate your loyalty and look forward to helping you again soon.
Nice dealership. Friendly service.. Purchased a couple vehicles from them. Service for last oil change took over 2 hours, though.
Nice dealership. Friendly service.. Purchased a couple vehicles from them. Service for last oil change took over 2 hours, though.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Packey Webb Ford.
My consultant was very friendly and accommodating and interested with my concerns about my vehicle.
My consultant was very friendly and accommodating and interested with my concerns about my vehicle.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback about our service team. We’re glad your consultant listened to your Ford Explorer concerns and provided friendly, accommodating support. We look forward to helping you again.
Was in from out of town, serviced. My previous cars and trucks, they have always been consumer friendly, thanks for the oil change and rotation on short notice!
Was in from out of town, serviced. My previous cars and trucks, they have always been consumer friendly, thanks for the oil change and rotation on short notice!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing us to service your Ford F-150 while you were in town. We’re pleased we could handle an oil change and tire rotation at short notice and provide the friendly experience you’ve come to expect. Safe travels, and we look forward to your next visit.
The service department always excels when I bring my truck in. They only do what’s required and do it well.no surprises when I pick up the truck.
The service department always excels when I bring my truck in. They only do what’s required and do it well.no surprises when I pick up the truck.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to hear our service team continues to give your Ford F-150 exactly what it needs without any surprises. Thank you for trusting us with your truck, and we look forward to helping again.