Reviews
Never have issues with the dealership, but I thought if they replace 1 front strut with a new one the would have replaced the other, now I have know idea how long the other strut is good for.
Never have issues with the dealership, but I thought if they replace 1 front strut with a new one the would have replaced the other, now I have know idea how long the other strut is good for.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
My experience was great. Communication was quick and easy with Greg and Matt. Matt was very professional and the whole process was quick and seamless. I would recommend Packey Webb to anyone!
My experience was great. Communication was quick and easy with Greg and Matt. Matt was very professional and the whole process was quick and seamless. I would recommend Packey Webb to anyone!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing a new Ford and sharing your positive feedback. It’s great to hear communication was straightforward and the process went smoothly. We appreciate your recommendation.
I've had issues with my truck, and I'm not too happy about all of the recalls, but Kaitlyn is great. She is a great service advisor, she knows her job and I appreciate the great service.
I've had issues with my truck, and I'm not too happy about all of the recalls, but Kaitlyn is great. She is a great service advisor, she knows her job and I appreciate the great service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your five-star review. We’re sorry the recalls have been frustrating but glad our service advisor took great care of your Ford truck. We appreciate the opportunity to assist you and look forward to supporting your vehicle’s needs.
Extremely friendly. Clean facility. Good work. Love the complimentary car wash. Never disappointed in the job done
Extremely friendly. Clean facility. Good work. Love the complimentary car wash. Never disappointed in the job done
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s wonderful to hear our team provided friendly service and you found our facility clean. We’re glad the complimentary car wash and quality work on your Ford continue to impress. Thank you for sharing your experience.
This particular franchise is a cohesive environment. They have a keen background with for patience
This particular franchise is a cohesive environment. They have a keen background with for patience
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We’re grateful you noticed our team’s patience and the cohesive environment during your used Jeep purchase. It’s wonderful that you felt at ease and well informed throughout the process. Congratulations on your Jeep and we look forward to assisting you again.
I'm always confident that my vehicle will be well taken care of Great service department
I'm always confident that my vehicle will be well taken care of Great service department
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to know you feel confident that our service department takes excellent care of your Ford. We appreciate your five-star rating and look forward to your next visit.
They are my preferred service department There are multiple Ford dealers that provide service in my area that are convenient for me and Packey Webb Ford is always my first choice
They are my preferred service department There are multiple Ford dealers that provide service in my area that are convenient for me and Packey Webb Ford is always my first choice
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s wonderful to hear we’re your top pick among local Ford service centers. We appreciate your loyalty and look forward to servicing your Ford. Thank you for the five-star review.
Efficient, personable. Very cost efficient. Thank you. Time it took for servicing was positive and thank you for washing the car.
Efficient, personable. Very cost efficient. Thank you. Time it took for servicing was positive and thank you for washing the car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s fantastic to hear our team delivered efficient, personable service on your Ford Focus while keeping costs in check. We’re glad the work was completed promptly and that you enjoyed the complimentary wash. Thank you for the great review!
Friendly and professional Attentive to my concerns. I wish they could've fixed the problem on the same day but they didn't have the part
Friendly and professional Attentive to my concerns. I wish they could've fixed the problem on the same day but they didn't have the part
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to know you felt our team was both friendly and professional. We apologize for the delay in obtaining the part needed for your Ford F-150 and appreciate your understanding. We hope to assist you again soon.
Polite, knowledgeable efficient Nice waiting room experience Fast service Reasonable pricing Clean working area and offices
Polite, knowledgeable efficient Nice waiting room experience Fast service Reasonable pricing Clean working area and offices
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your feedback regarding the service on your Ford Taurus. It’s great to know our team was polite and knowledgeable, and that you found the waiting room comfortable, service speedy, pricing fair and facilities clean. We look forward to assisting you again.