Reviews
Rob was very helpful and patient. They were nice bringing crayons to distract our toddlers. I went in for an oil change and came out with an Explorer. Great company.
Rob was very helpful and patient. They were nice bringing crayons to distract our toddlers. I went in for an oil change and came out with an Explorer. Great company.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We’re glad your visit for an oil change led to discovering the perfect used Ford Explorer. Knowing the crayons helped keep your toddlers entertained is rewarding. Your kind words and five star rating mean a lot to our team.
Friendly, also helpful in trying to get Ford to reimburse the work done a few months earlier
Friendly, also helpful in trying to get Ford to reimburse the work done a few months earlier
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your mention of our help securing reimbursement from Ford for your F-150 highlights how much we care about supporting you beyond standard maintenance. We’re glad you found our team friendly, and your feedback means a great deal to our service department.
It’s a great and efficient and caring dealership and I thank you very much for your service
It’s a great and efficient and caring dealership and I thank you very much for your service
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s rewarding to know our service was attentive and swift. Thank you for trusting us with your Ford E250 and for your kind feedback.
Aside from an engine light on when I picked it up which they needed to check all was good. I appreciate the ride home. Thanks to the friendly staff.
Aside from an engine light on when I picked it up which they needed to check all was good. I appreciate the ride home. Thanks to the friendly staff.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your Ford F-150 is in good hands with our service department. Knowing that we could resolve the engine light concern before you drove away and that the courtesy ride home was helpful means a lot to our team. We’re glad our friendly staff could support you during your visit.
David was very good And the lady in the cashier was nice and the guy in the pick up very friendly
David was very good And the lady in the cashier was nice and the guy in the pick up very friendly
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five-star rating. Knowing you felt welcomed by our service advisors, cashier, and pickup staff during your Ford Bronco service means a lot to our team.
Was professional. Only issue I had was called to schedule an appt a couple times and no one picked up phone(kept going to voicemail). Left couple messages over 3 days and finally someone got back to me. Never had that problem ever with my Chevy vehicle in prior years.
Was professional. Only issue I had was called to schedule an appt a couple times and no one picked up phone(kept going to voicemail). Left couple messages over 3 days and finally someone got back to me. Never had that problem ever with my Chevy vehicle in prior years.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. We apologize for the scheduling issues and truly appreciate your feedback.
Nick in service is the best always make sure my vehicle is fixed properly! I only go to him for service!
Nick in service is the best always make sure my vehicle is fixed properly! I only go to him for service!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s rewarding to know your Ford Explorer is always fixed properly. Your exclusive trust in our service team means a lot to us.
I truly appreciate their outstanding customer service and highly recommend Parkway Ford to anyone looking for a great dealership and other than Great service, knowledgeable staff, and a smooth oil change experience. Thank you
I truly appreciate their outstanding customer service and highly recommend Parkway Ford to anyone looking for a great dealership and other than Great service, knowledgeable staff, and a smooth oil change experience. Thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing our service met your expectations is rewarding for our team. Your praise of our knowledgeable staff and seamless oil change means a lot to us. Thank you for recommending our dealership and for trusting us with your Ford Expedition.
Packey's crew always takes care of me. Even if something comes up last minute they manage to fit me in. Packey Webb has a great crew.
Packey's crew always takes care of me. Even if something comes up last minute they manage to fit me in. Packey Webb has a great crew.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Our service team is pleased we could accommodate your Ford F-150 on short notice. Hearing that you always feel taken care of is truly rewarding.
I come in to Packey Webb to buy some wiper blades for 3 vehicles. 5bout of 6 blades went on with no trouble. I came back to the dealership and Juan helped me. He is a genius. He told me that they changed the design of the blade and what to do to make it work. I did what he said and the blade was on in 5 seconds. He did an outstanding job for me. He works in the parts department. I would give him a raise he was wonderful to me.
I come in to Packey Webb to buy some wiper blades for 3 vehicles. 5bout of 6 blades went on with no trouble. I came back to the dealership and Juan helped me. He is a genius. He told me that they changed the design of the blade and what to do to make it work. I did what he said and the blade was on in 5 seconds. He did an outstanding job for me. He works in the parts department. I would give him a raise he was wonderful to me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your note about our parts department’s clear explanation of the new blade design highlights how we aim to simplify maintenance. Knowing that advice let you install the wiper blade on your Ford F-150 in seconds means a lot to our team.