Reviews
With text messaging the 2 service advisors kept me up to date on everything related to my car repair which was helpful
With text messaging the 2 service advisors kept me up to date on everything related to my car repair which was helpful
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Quick and effective service. I was met with a smile and left with a smile when the service was done. Appointment times were very convenient for my schedule.
Quick and effective service. I was met with a smile and left with a smile when the service was done. Appointment times were very convenient for my schedule.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to hear our team provided quick and effective service for your Ford Edge and that the appointment times fit your schedule. We’re happy you felt welcomed throughout your visit. Thank you for sharing your feedback, and we look forward to helping you again.
A great experience from start to finish! I submitted my pre approval online, went in to pick out what color I wanted and options. My sales person, Elliott was fantastic! Very knowledgeable and patient. I highly recommend Packey Webb Ford!!!
A great experience from start to finish! I submitted my pre approval online, went in to pick out what color I wanted and options. My sales person, Elliott was fantastic! Very knowledgeable and patient. I highly recommend Packey Webb Ford!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re delighted our online preapproval and in-person process helped you find your new Ford with your chosen color and options. It’s rewarding to know our team provided patient and knowledgeable support. Enjoy your new vehicle and thank you for recommending us.
He was very helpful always keeping me informed regarding my car. Very helpful and was kind
He was very helpful always keeping me informed regarding my car. Very helpful and was kind
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad our team kept you informed and made your service visit on your Ford EcoSport a positive experience. Your comments about our staff’s helpfulness and kindness mean a lot. We look forward to assisting you again.
Friendly and knowledgeable staff, good experience Timothy Mattern explained in detail what needed to be done with my car and it was done in excellent time I would recommend Packey Webb 100%
Friendly and knowledgeable staff, good experience Timothy Mattern explained in detail what needed to be done with my car and it was done in excellent time I would recommend Packey Webb 100%
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re delighted that our staff provided a clear explanation and prompt service on your Ford Focus. Thank you for recommending us and we look forward to assisting you again.
This dealership has excellent service. Their staff is also excellent. I would recommend the staff.
This dealership has excellent service. Their staff is also excellent. I would recommend the staff.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recommending our team for your Mercury Grand Marquis service. We’re pleased to hear our staff and service met your expectations. We look forward to the next opportunity to assist you.
Easy to drop off my car, fast service, good price, good communication from the service team
Easy to drop off my car, fast service, good price, good communication from the service team
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to hear dropping off your Ford Explorer was hassle-free and the service was quick. We’re happy the price worked for you and our team kept you well-informed. Thanks for choosing us and we look forward to your next visit.
It was okay- wish communication regarding car pick up was better because i was told a date and it ended up being much later
It was okay- wish communication regarding car pick up was better because i was told a date and it ended up being much later
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Demitra, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't live up to expectations. Thank you for bringing it to our attention, and if you'd be willing, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned, and we would love the opportunity to get in touch with you and address your concerns.
Was a pleasure buying a car, a 2023 Expedition with 14000 miles at Packey Webb, no games, no xx. Thanks Bob and all those it Packey Webb.
Was a pleasure buying a car, a 2023 Expedition with 14000 miles at Packey Webb, no games, no xx. Thanks Bob and all those it Packey Webb.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
It’s great to know that buying your 2023 Ford Expedition with 14,000 miles was smooth and straightforward. We hope you enjoy every mile in your Expedition, and we’re here if you need anything else.
I’ve been going to Packey Webb for years. Their service team is always helpful and professional and friendly. The work gets fixed, right, and any issues are handled with the urgency they deserve. Packey Webb Ford is a really great dealership to shop at and use for service.
I’ve been going to Packey Webb for years. Their service team is always helpful and professional and friendly. The work gets fixed, right, and any issues are handled with the urgency they deserve. Packey Webb Ford is a really great dealership to shop at and use for service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for trusting us with your Ford F-150 over the years. We’re glad our service team’s friendly, professional approach and prompt attention continue to meet your expectations. We appreciate your loyalty and look forward to helping you again soon.