Reviews
Awesome experience Packey Webb ford has the best dealership for buying vehicles and the best service department
Awesome experience Packey Webb ford has the best dealership for buying vehicles and the best service department
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Work was done in a relatively short time but the pick up and return took longer than expected. Also the break down of the bill was confusing.
Work was done in a relatively short time but the pick up and return took longer than expected. Also the break down of the bill was confusing.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Service did very rarely answers calls and has never returned a message. Voicemail is the worst
Service did very rarely answers calls and has never returned a message. Voicemail is the worst
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
They have lied to me they are not professional to diagnose the problem at first place keep sending you back and forward
They have lied to me they are not professional to diagnose the problem at first place keep sending you back and forward
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
When you drive in for service till the time you get your vehicle back from me, they’re always pleasant and professional and that’s hard to find a lot around here Well done thank you well done
When you drive in for service till the time you get your vehicle back from me, they’re always pleasant and professional and that’s hard to find a lot around here Well done thank you well done
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We’re pleased our team’s courtesy and professionalism, from the moment you drove in until you picked up your vehicle, made your service visit enjoyable. We appreciate you trusting us with your Ford F-250 and look forward to serving you again.
Charles made the buying experience feel like home, easy breezy. Loved every minute of it
Charles made the buying experience feel like home, easy breezy. Loved every minute of it
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your five-star rating. We’re delighted our team made purchasing your used Honda Pilot feel effortless and welcoming, and we look forward to supporting you on every drive.
Solved the problem immediately Now everything works great. The cost was reasonable Very courteous and professional
Solved the problem immediately Now everything works great. The cost was reasonable Very courteous and professional
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great to hear your Ford is back in top shape after the quick repair. We’re pleased the team handled everything professionally, courteously, and at a fair cost. Thank you for sharing your positive experience.
Walk-in, was helped right away. Clear communication on vehicle. Quick service I was a walk-in, but was still helped right away. I got the works done on my vehicle and received clear communication and suggestions for my vehicle. Quick service - thank you!
Walk-in, was helped right away. Clear communication on vehicle. Quick service I was a walk-in, but was still helped right away. I got the works done on my vehicle and received clear communication and suggestions for my vehicle. Quick service - thank you!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your feedback. We’re pleased our team could quickly assist with your Ford Escape and provide clear communication and service suggestions. We appreciate your five-star rating and look forward to welcoming you back for future service.
Everyone was very nice The waiting area was nice and comfortable. They honored my coupon after I reminded them I had it
Everyone was very nice The waiting area was nice and comfortable. They honored my coupon after I reminded them I had it
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for trusting us with your Ford Expedition service. It’s great to know our team was friendly and that our waiting area offered a comfortable space. We’re glad we were able to honor your coupon and appreciate you sharing your experience.
Overall, buying my used car at Packey Webb was a positive experience. My salesman, Eric did an excellent job answering all my questions and taking care of my concerns. Once I picked up the car, I was disappointed that the interior was not that clean. I had to get some cleaning wipes for the gas and brake pedals, which were very dirty.
Overall, buying my used car at Packey Webb was a positive experience. My salesman, Eric did an excellent job answering all my questions and taking care of my concerns. Once I picked up the car, I was disappointed that the interior was not that clean. I had to get some cleaning wipes for the gas and brake pedals, which were very dirty.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback, and we're sorry to hear that we fell short of your expectations. Please don't hesitate to reach out to us directly to discuss your concerns, or if we can be of any assistance. We are always happy to help here at Packey Webb Ford!