Reviews
Great experience. Caitlyn, I think that's her name, was very attentive, courteous, and friendly. She made sure to notify me of everything that was being done to my car.
Great experience. Caitlyn, I think that's her name, was very attentive, courteous, and friendly. She made sure to notify me of everything that was being done to my car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
easy from start to finish The entire purchasing process was easy from start to finish. They had the car ready for me when I arrived and the paperwork for the lease was quick and efficient
easy from start to finish The entire purchasing process was easy from start to finish. They had the car ready for me when I arrived and the paperwork for the lease was quick and efficient
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- Overall experience
- 5.0
- Does recommend this dealer
Needed a repair for service engine light. Service Dept advised when they could get me in and work on my car. Returned my car on time.
Needed a repair for service engine light. Service Dept advised when they could get me in and work on my car. Returned my car on time.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Service repair They were knowledgeable, gave me great help, visit was well timed and thorough
Service repair They were knowledgeable, gave me great help, visit was well timed and thorough
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad the service visit for your Escape was efficient and thorough. Your comments about our team’s expertise and the support provided mean a lot to us.
Dealer of choice for over 30 years. The high quality of service is why I am a customer.
Dealer of choice for over 30 years. The high quality of service is why I am a customer.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
After more than thirty years of trusting our service department, knowing the high quality of our work is why you keep coming back means a great deal to our service team. Thank you for trusting us with your Ford Taurus.
I came to the dealership 3 times for the same problem overheating they kept my car first for 2 days second time for 6 days third time for another 2 days when I said m gona talk to general manager .. i did go to see John Webb but he wasnt in his office .. now I am in second week problem hasn't come again but who knows.... BTW I have a commercial vehicle Ford expedition limousine.. i gooe u guys know timings r soo important to us... i was practically destroyed by it .. didnt make any money for month keep coming n going back .... i gooe its finally done ... i didnt even give u guys bad reviews cuz I have been coming to this dealership for almost 3 years m. Spending too much money... but dont know how technician works there ... i have a very bad experience with packey Ford last time it happend to me b4 also but I let it go it wasnt for this long tho .l.. anyways take care naveed ..
I came to the dealership 3 times for the same problem overheating they kept my car first for 2 days second time for 6 days third time for another 2 days when I said m gona talk to general manager .. i did go to see John Webb but he wasnt in his office .. now I am in second week problem hasn't come again but who knows.... BTW I have a commercial vehicle Ford expedition limousine.. i gooe u guys know timings r soo important to us... i was practically destroyed by it .. didnt make any money for month keep coming n going back .... i gooe its finally done ... i didnt even give u guys bad reviews cuz I have been coming to this dealership for almost 3 years m. Spending too much money... but dont know how technician works there ... i have a very bad experience with packey Ford last time it happend to me b4 also but I let it go it wasnt for this long tho .l.. anyways take care naveed ..
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Always feel well and honestly taken care of. Life is good I love my wife.
Always feel well and honestly taken care of. Life is good I love my wife.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five-star rating and for trusting our service department with your Ford Edge. Knowing you feel genuinely well looked after each visit is truly rewarding.
Very good work to keep our vehicles running at their best. We are always satisfied with the service.
Very good work to keep our vehicles running at their best. We are always satisfied with the service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. Tim and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Packey Webb Ford.
It's a plus!
Excellent experience Bob was the most honest salesman I've ever worked with. And I have purchased many vehicles over the years.
Excellent experience Bob was the most honest salesman I've ever worked with. And I have purchased many vehicles over the years.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Your recognition of our team’s honesty reflects how we aim to treat every customer. Thank you for the five-star rating and for choosing our dealership for your new Ford.
pleasant, helpful, and fixed issue very quickly Nick was very friendly and professional. He told me what issue was and worked efficiently. I would go bank to Packey Webb for service as long as he works on my car.
pleasant, helpful, and fixed issue very quickly Nick was very friendly and professional. He told me what issue was and worked efficiently. I would go bank to Packey Webb for service as long as he works on my car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Our service team is pleased we could identify and fix the issue in your Fusion so efficiently. Hearing that you found our explanations clear and our service friendly means a great deal to us.