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M2 Auto Group

(211 reviews)

Reviews

(211 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of M2 Auto Group from DealerRater.

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Unbelievable experience

This company WILL NOT stand behind their product of what they sell. They are truly a buyer beware operation.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 2.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Patience Pays Off

I stumbled across a craigslist ad that promoted a very reasonable price for an older model SUV, so I called for additional information. After work, I stopped by and was pleasantly greeted by Chantal. I wasn't quite sold on the vehicle that I came to see. It had a few minor challenges that made me less attracted than before, but Chantal was more than patient in showing me other options. Embarrassingly enough, I think I took the poor girl on 5 test drives, but she never seemed impatient. Ironically, I was successfully able to select the perfect Jeep liberty for my Fiancé. I left the dealership and got the vehicle thoroughly inspected and there were no hidden surprises. There is no doubt that I would recommend this dealer again, and I wish for Chantal to make HUGE Commissions this year. She was awesome..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
3 people out of 3 found this review helpful.

Vehicle Purchase

I took my chance to drive 6 hours to m2 cause they had the car I wanted for the price I was able to afford and I was doubtful at first cause I never been to this dealer before but the experience was great, they were friendly, no pressure at all, the car was in great shape, the transaction was quick and I was able to drive the car back 6 hours with no issues. I definitely be back for another car in the early future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
3 people out of 3 found this review helpful.

Nothing but liars

After my fiance has paid out of pocket over $2,500.00 in repairs, he goes to trade in the vehicle the car fax shows 3 major accidents on the vehicle. The appraisal of the truck was poor and declared a very unsafe vehicle. It was sent to a junk yard only thing good on the truck was the brand new engine block he had to replace after only owning it for 8 months. They are nothing but liars and there mechanic has no idea how to work on cars/trucks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
8 people out of 8 found this review helpful.

Great selection and very helpful

Took a trip out there and found a very large selection of cars to choose from. Sales people friendly and not overly pushy Good place for used cars - would recomend to friends and family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Had an easy transaction Ask for Robert!

I worked with Robert and had an easy transaction. I went there to take a look around and walked ouit a new car owner. If you go, ask for Robert

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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THEY SUCK

THEY SUCK went down from PA with the expectation of purchasing a vehicle ,because their website say's they finance ,this is a joke .a 7000 dollar vehicle was to be paid off in 12 months after we put half down this is a joke,when A tried to finance through a third party they refused ,this is after making me wait three days to find out their financing sucks would not recommend to anyone.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
10 people out of 10 found this review helpful.

waste of time and gas, extremely unprofessional

I called m2 auto group asking about a vehicle they had for sale to know if there was any issues or problems with the car before i drove a hour and half to look at it. They were honest telling me the speedometer doesn't work but said everything else was in perfect condition. So I make the hour and half drive there to see the car and instantly see the windshield has a crack across the entire thing, sunroof is cracked completely, the hood doesn't latch, tires are dry rotted, the spare tire is from a nissan and the car is a toyota and it is 2 inches bigger than the toyotas tires, the e-brake cables are gone, oil leaks all around the turbo, and the brakes are metal to metal. It is extremely unprofessional to not inform a possible buyer of any of these issues, especially when you have informed them of your long drive to come there. I would never waste my time or gas to go there again.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great Price on used BMW

Shopped around a lot for a 323 and I was pretty familiar with the prices for a lower mileage recent model BMW. M2 came in at over $1,500 than even the higher mileage ones I found in the North Jersey area. The purchase took a lot of time to finish but we got it done.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Best Price around for a used BMW

Shopped around a lot for a 323 and I was pretty familiar with the prices for a lower mileage recent model BMW. M2 came in at over $1,500 than even the higher mileage ones I found in the North Jersey area. The purchase took a lot of time to finish but we got it done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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