Reviews
Helwig Stewart and Scott Clark Honda are GREAT to work...
Helwig Stewart and Scott Clark Honda are GREAT to work with! Professional, relaxed, great follow-through - an altogether enjoyable experience + a great new vehicle, at a great price.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service Dept
Went for oil change, tire rotation and transmission fluid change. It went off without a hitch. Easy to make appointment online for next morning. Finished in an hour or so.
- Customer service 5.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service. Clean facility. I have coming to this...
Great service. Clean facility. I have coming to this Honda Dealership for 16 years. Timely friendly and efficient service again this visit. will recommend to my friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Helwig made the car buying experience easy and fun! If...
Helwig made the car buying experience easy and fun! If anyone is looking to buy a car, I would tell them to go to Helwig!! 10/10 experience!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
FMP-5647
Natasha was the best source, salesperson, kind and helpful. She goes around with patients, explaining all the details about the different types of cars. Willing to drive us around and gave the option to drop the new car wherever we need.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
SERVICE DEPARTMENT IS RUDE AND INADEQUATE
DO NOT WASTE YOUR TIME OR MONEY WITH SCOTT CLARK! Sales experience was not terrible, but the service since has been extremely frustrating and wasted tons of my time. Being that my vehicle was purchased Certified from Scott Clark, you would think the Service Department would be willing to be helpful in resolving the issue, but NO! I was made to feel like a bother and was wasting their time. Ultimately, I was told that I had inconvenienced them and they didn't know what else they could do to help solve the issue with the car. The Sales person has completely GHOSTED me after "Checking to see how the car was" after I told her I was struggling with the Service Department. I ended up taking the Pilot to CROWN HONDA IN GREENSBORO and they identified and fixed the issue at minimum cost within a few hours. NOW I CAN'T EVEN GET A MANAGER ON THE PHONE OR TO CALL ME BACK!
- Customer service 1.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for the feed back and for allowing me the chance you convey our sincerest of apologies. We aim high, don't alway get it right, but when we get it wrong, we own it.
Overall good experience. Negotiations were fairly...
Overall good experience. Negotiations were fairly quick, which was nice. Price ended up being fair. Took a while to get through finance. Car walkthrough was good
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Was a great experience with Helwig he done everything he...
Was a great experience with Helwig he done everything he could . Now Scott over service was very rude and nasty which will effect our decision to use y’all for service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Helwig was the best car dealer I have ever experienced....
Helwig was the best car dealer I have ever experienced. He was patient, caring, and listened to what we wanted so that he could get us what we wanted. Helwig was very consistent, passionate and made sure he closed the deal on our dream car. Thank you honda for having Helwig apart of your team.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My experience was Awesome from the moment I first...
My experience was Awesome from the moment I first contacted Mr. Stewart. He was very professional and reassuring during my entire experience. Although my deal was not normal and took some time to put together He was very positive and informed me of everything that I needed to know. Thank You so much for making this purchase my best one yet! If I ever need another Honda or Friends and Family do I'll send them to Helwig for sure
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
