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BIG Chrysler Dodge Jeep Ram

(1,369 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 7:30am–2:30pm
Sunday Closed Closed
2018 state dealer award
View 10 awards
2018 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(1,369 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BIG Chrysler Dodge Jeep Ram from DealerRater.

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Excellent Customer Service

Thank you to Johnny Kwiatkowski for helping me trade in my Jeep Compass for a Jeep Cherokee. He was VERY nice, VERY helpful and knew what he was doing! Couldn't ask for a better cars salesmen! If you go to Chrysler ask for Johnny. You won't be disappointed!! :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great buying experience

Blake is an exellent salesman! Never rushed us into buying a car. The process went smooth from the beginning til the end. Will definitely spread the word of Michigan City Chrysler!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

But a car with ease

We have bought 6 cars here and usually with ease. And Blake has always got us the best deal. Always happy with my jeeps . I would buy here again.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The salesman was absolutely terrific. Exceptional service an

The salesman, Bill Fennell was absolutely terrific. He was absolutely knowledgeable about getting me into the right deal. I give him 5 stars plus and will recommend him and the dealership to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience

Ben was very helpful. Very knowledgeable about the product and great to deal with. I got what I wanted at a price I could afford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Good first buy experience

Tarik made my first buying experience simple and easy. Found me the car I had been wanting within a week. (The didn’t have one in stock). And worked very hard to make me happy and made sure my experience with them was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Purchased a Sedan, Good Service and Fair Deal

I worked with a guy named Bill Fennel. Bill listened to me and made my wife and I feel comfortable that he knew what we were looking for. There was a good selection of cars and we test drove about three before making our final decision, at no time did I feel rushed even though there were other customers there. Bill asked good questions, then navigated me through the pricing process professionally and at my pace. I would recommend this dealership, and especially Bill.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Awesome guy!

Mr. Flohr, was friendly and helpful. He made our purchase easy and fun. He was very informative. I will definitely come back to Mr. Flohr

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Outstanding Service

This dealership/service department has gone above and beyond being helpful. I am from Chicago and have a home in Michigan. My car had a problem and I was able to take it to them and they not only diagnosed the problem but also facilitated getting hard to find parts for my 2009 Liberty! Nothing but praise for Jamie and his service crew!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

What a great dealership!

The dealership was one of the most informative and helpful! Bill Fennell was great to work with and his help was amazing! We are very thankful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.