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BIG Chrysler Dodge Jeep Ram

(1,370 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 7:30am–2:30pm
Sunday Closed Closed
2018 state dealer award
View 10 awards
2018 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(1,370 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BIG Chrysler Dodge Jeep Ram from DealerRater.

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Happy customer!

I had a great experience. There was no preasure to buy and Blake was very resourceful. Blake thank you for helping make this a fun and providing a comfortable relaxing atmosphere! Your awesome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Was treated so good. Wesley Engle was very personal.

I m so happy with the service and got the jeep I've always wanted. Couldn't have been treated any better. I want my son to go and get his wife who wants one. Wesley was so good and knows his job well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Exceptional experience from beginning to end

I want to take a minute to rate the experience I had at Michigan City Chrysler Dodge Jeep Ram because it was exceptional. The moment I walked in the door I was greeted with friendly smiles. When I think of going to buy a new car I usually think of it as a chore but my salesman Burke made it a pleasurable experience. He instantly set my mind at ease by listening to my needs and took the time to explain product features. I could tell that his knowledge came from years of experience & he wasn't just "reading from a script." I have years of sales experience so have no tolerance for pushy salesmen. Burke was definitely not pushy. He went above and beyond to make me feel comfortable with my purchase. This is something that I definitely didn't feel when I went to "big city" dealerships and why I decided to do business with Burke. Now I'm ALREADY looking forward to my next vehicle purchase and will definitely be going back to see Burke.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Drove away smiling

Ben was very knowledgeable and patient. No game playing. I had lots of questions and he didn't mind answering the phone every time I called to speak with him in the days before and after the pickup of my new vehicle. No hassle with my trade in. Very nice guy to work with. I would send my friends and family to work with him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Ben was awesome!

Ben is very hands on. He can answer any questions you may have. He even goes the extra mile to make sure all the bases are covered for you. I'm even recommending a friend to see him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Warm wonderful staff

The staff was warm sweet and knowledgeable as a great experience and will be coming back often for other services. Can't wait to see you all again .thank you so much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great Experience!!!

Ben is very knowledgeable, helpful, and friendly. He made my car buying experience fun, easy, and stress free!!! He goes above and beyond to help you with all your wants and needs! I HIGHLY recommend using him for any car buying purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Very friendly

They were very knowledgeable. Everyone was professional and the dealership is beautiful. No one of was pushy,just gave me the information I needed to make a decision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

First purchase

This dealership is so amazing the employees working here are so phenomenal and very friendly in helping you decide a car that's very perfect for you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

First Purchase Experience

For my first purchase on a vehicle, this experience was really great. The helpful staff and friendly people made it feel like I wasn't on my own by just trying to shove a car down my throat. Would recommend to anyone looking for a great vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.