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BIG Chrysler Dodge Jeep Ram

(1,370 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 7:30am–2:30pm
Sunday Closed Closed
2018 state dealer award
View 10 awards
2018 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(1,370 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BIG Chrysler Dodge Jeep Ram from DealerRater.

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Awesome!

Ben was awesome! They didn't have the car we wanted in stock so he was able to find it for me and get exactly what I wanted! Kudos to the whole team at Michigan city Chrysler! Thanks guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fabulous

Ben is an awesome car sales man and provided excellent service when we were looking to trade our car in. I would highly recommend him when u are looking for a used or new car!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Enjoy being able to watch while waiting for my vehicle

Treated with utmost respect from all employees especially Tarik he is the man that really knows how to treat customers Michigan City Thomas Dodge Jeep and Chrysler store is a great Place 4 the whole family to visit and Shop

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent and unforgettable experience

We recently purchased a 2017 vehicle from here. Our experience was absolutely perfect. The sales representative that helped us through the whole process was James Parrett. He made this a very enjoyable and non stressful time. He had a great sense of humor, which made the hours we spent there unforgettable and his knowledge of cars was spot on. We felt like this was an easy yes. This is an experience we will never forget and we highly recommend purchasing your next vehicle from here and asking for James as your representative. You will not regret it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great

This was my second vehicle I purchased from this location and Blake was my sales person and both times he was great!!! I will be back soon for another car. I'll will also recommend Blake and this location to friends and family..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent and enjoyable experience!

We recently purchased a 2017 vehicle from here. Our experience was absolutely perfect. The sales representative that helped us through the whole process was James Parrett. He made this a very enjoyable and non stressful time. He had a great sense of humor, which made the hours we spent there unforgettable and his knowledge of cars was spot on. We felt like this was an easy yes. This is an experience we will never forget and we highly recommend purchasing your next vehicle from here and asking for James as your representative. You will not regret it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Above and beyond

I was really impressed and thankful for all the work that Ben F. and the rest of the staff did in making my deal happen. Awesome service. Any questions or concerns i had were taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

1st new car and service issue

Courteous employees and Tarik met me at the service bay on my first service call. Very attentive! Dan the service manager was very professional at my first visit. I will take my car thete for any service issues from oil changes to whatever!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent customer service

This is the second time I have purchased a vehicle through this dealership and both experiences were excellent. The salesmen was patient and very accommodating. No pressure, no BS, will definitely be back for my next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

AWESOME EXPERIENCE

The dealership worked with me to give me the best possible deal, in fact they notified me that they were interested in buying my current truck. If not for that, I probably would not have come in. The salesman was a great guy, very attentive, knowledgeable and was the reason I purchased my vehicle. In fact Blake was my salesman for my previous vehicle. It was a great experience and I will be a return customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.