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BIG Chrysler Dodge Jeep Ram

(1,370 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 7:30am–2:30pm
Sunday Closed Closed
2018 state dealer award
View 10 awards
2018 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(1,370 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BIG Chrysler Dodge Jeep Ram from DealerRater.

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Very Positive Sales Experience with Kyle- James S.

Kyle Wheeler took his time walked me through the entire process from the test drive to the final purchase! No rush and no pressure! He made SURE I understood everything before I decided in my purchase!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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REPEAT customer satisfaction!

Eric and I just bought our new Toyota Highlander from Burke Foster Saturday 03/11/2017. We had a great experience and wanted to share our feedback, he is everything that being a professional stands for and we wish there were many more like him! Great Job to Burke and that man deserves a raise! If we had a sales team, we would definitely choose him to lead every time! Thank you again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Good experience

Johnny was very helpful getting us into the Jeep Wrangler we wanted. Had to bring it back to have the supplemental brake light installed. Financing was easy, but had to sign a second contract due to an error. All in all a very good experience. Waiting to see their new digs!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ms. K

Johnny K and Scott went above and beyond to make us feel comfortable and worked with us to get us the car we wanted, even with our little girls there being distracting for everyone, thank you guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My salesmen was awesome!

Ben was great and made my car buying experience one to remember! I would recommend Ben to anyone! Best experience at a dealership I've ever had and will definitely be coming back for my next car purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Best vehicle purchase experience

I went in with lots of questions and a bit of fear. Then I meet with Ben and all my questions were answered. Some even without me asking them. Ben was very knowledgeable and extremely friendly. Never did I feel pressured or intimidated. He helped me find a great vehicle at a price that I can afford. Truly an exceptional employee

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Surprisingly Pleasant

I don't have the best credit in the world and I really needed a dependable 4wd to get back and forth to work in Michigan. So I was a little anxious going in, not knowing if I could get what I need. Ben picked out the perfect SUV for me and made me feel at ease throughout the whole process. The finance guy (I'm sorry I don't remember his name) was also great. I drove away feeling great about my deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

THANK YOU! LOVE MY NEW CAR!!

I live an hour and a half from Michigan City, but it was well worth the drive to come get my car here from Ben Flohr! He was super helpful over the phone and found me my 2013 Ford Fusion. He was able to get me everything I wanted for the right payment and my old car was traded in at a good value too. I felt comfortable and happy with my purchase! I will definitely be coming back to Ben the next time I need a new car! Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Amazing

Ben was so amazing!!!! I would recommend him to anyone. He was very professional, kind, and understanding of my needs and wants. He was patient and explained everything to me in detail. I'm glad that he was the first person I ran into because I couldn't imagine buying a car from anyone else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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No words to describe.

Thanks to Ben I am extremely happy with what car I got. I did not know when and what I wanted to buy. This man answered both my questions. Very professional and down to earth. I am proud to have met this man. He helped me get the car I've been looking for without me knowing what it was I wanted. He is a very rare breed. Thanks Ben!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.