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BIG Chrysler Dodge Jeep Ram

(1,370 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 7:30am–2:30pm
Sunday Closed Closed
2018 state dealer award
View 10 awards
2018 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(1,370 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BIG Chrysler Dodge Jeep Ram from DealerRater.

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Amazing salesmen!

I'm not a fan of buying vehicles. It always seems to be such a hassle but when I came to Michigan city dodge I was treated better than I've ever been treated before by Ben Flohr! He helped me find the Jeep Wrangler I was looking for and made everything so easy! Thank you for not pressuring me and the hassle free overall experience! You rock ben!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great salesman

I thought my car salesman was very knowledgeable and he worked with me. I had a great experience with him, especially since I've had issues other places with salesman being pushy. Gordon was not pushy at all. I told him what cars I was interested in and he gladly showed them to me and not once tried talking me into other options. He also helped me out when I had an issue with my 3 month free trial of Sirius. I would like to note, I purchased the second vehicle I test drove.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

This is the guy you need to see!!

My husband and I came in because my vehicle was not only unreliable it was unsafe for me to be driving with my children. Not only did Ben go above and beyond for us, he found me the vehicle I wanted. Words cannot express the gratitude I have for Ben for not only selling us a reliable vehicle, he worked what we wanted. This is definitely the guy you wasn't to take care of you!!! Thank you so much Ben without your help I wouldn't be driving the vehicle I have now!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great service!

I came to Chrysler Dodge Jeep of Michigan city with the intentions of buying a used pick up truck. Ben flohr greeted me at the door and went above my expectations. He told me he would find a vehicle that fit my requirements and budget and he did just that! I was very pleased with the service he provided! I'm now a proud owner of a 2006 Chevrolet 2500hd!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Best experience EVER!

I was told that there were new owners of this dealership and based on my experience I noticed the difference. I have been buying cars forever and this was by far the best experience and most fun I've ever had buying a car. This place is honest and forthcoming with their answers. I would recommend this place to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New Jeep

Scott and James really made the process of buying a new vehicle very simple and both went above and beyond to make it a great experience. I would highly recommend this dealership to anyone who needs to make a purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

mrs brandy ward

salesman rick was outstanding. Financer was a bit overboard trying to get me to purchase extended warranty, which almost didn't end pretty. would definitely recommend you r dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience

Me and my fiancé went to 2 different dekarships before Michigan city jeep. The salesman were rude and rushed us so we left. Went to Michigan city jeep and talked with Gordon Tharp. He really helped us get into the car we wanted and didn't rush or force us in anything. Gordon is s great salesman and I highly recommend him if your looking for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great experience!

I was a great experience! Everyone was friendly and very helpful. I would recommend this dealership to anyone looking for a new or used car. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Outstanding process!

This dealership and it's sales personnel are wonderful! Lisa in sales and Michelle in finance especially, and the whole staff are awesome! thanks to the team work of Lisa Michelle and staff, I was able to get my dream truck and I am sincerely saying this. I will never buy another vehicle unless it's from Lisa! I was treated amazing, they went above and beyond to find my dream truck, and explained all of the features. If you're looking for a vehicle, go see Lisa at Michigan city CDJR!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.