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BIG Chrysler Dodge Jeep Ram

(1,370 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 7:30am–2:30pm
Sunday Closed Closed
2018 state dealer award
View 10 awards
2018 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(1,370 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BIG Chrysler Dodge Jeep Ram from DealerRater.

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Fast, friendly, fantastic

This is no doubt the best dealership I have ever been to. Everyone is friendly & more than happy to make sure you are taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi there, thanks for the great feedback! We truly appreciate your kind words and can't wait to share them with our team. We hope to see you in the future!

Felt like family

Our salesman took the time to ask about our needs and there was no pressure. The dealership is new and we were offered a tour. Everybody was friendly and paused their job to answer our questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, wow, it sounds like you had a quality experience at our location! We are so happy to hear you had a positive experience with our team. Let us know if there is anything else we can do for you!

Great experience

My recent experience at Big Chrysler was one I wish all dealerships would follow. From the moment I walked into the dealership, I was treated with respect. In particular, Scott Clausing went out of his way to provide a great car-buying experience. I will definitely recommend Big Chrysler to my friends and family - and will be back when it’s time to buy my next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a positive review and rating! We are happy to know that your recent experience with us went well from start to finish. It is great that our staff was welcoming and that Scott went out of his way to provide a great car-buying experience. We apprecaite you recommending us and we look forward to your future visits.

Great experience!

Dennis Roak was a big help. He was very nice and helped with everything we needed. Whenever we said we didn’t like something or we did like something he helped us in anyway possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for your positive review! It's good to know that Dennis provided you with great service. We value your business and look forward to working with you again!

Great experience!

Went in not sure exactly what I was looking for and had a great experience. Dennis Roak was super helpful. He listened to what I was looking for and showed me several cars that fit what I needed. It was nice to not feel pressured! I will definitely come back and will recommend the dealership to others! Glad to have found a dealership, and salesman, I trust!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for taking the time to leave a positive review for us! It's good to know that Dennis provided you with great service. We look forward to working with you again!

good quality sevice

The service department does exceptional work. They are very courteous and they were able to get everything done for my vehicle in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Brian, Thank you for your positive review! We are happy to learn that your experience with us was exceptional. We value your business and look forward to working with you again!

3 cars

This is the only place I will ever buy my cars from. I love my Chrysler 300 AWD. My last one was 13 years old and was serviced there the whole time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for your positive review! We are happy to learn that your experiences with us have been good. We value your continued business and look forward to working with you again!

Best dealer ever

Went in not expecting to buy a car, and drove off in a new Jeep! They were very friendly and helpful. They didn’t try any of the old “car tricks” that other dealers do

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jamie, Congratulations on your new Jeep! We value your business and look forward to working with you again!

Excellent experience

Scott did a wonderful job at helping me get into a better and more reliable vehicle. He was very kind and has great customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the positive review and rating! We are so happy to know that your experience with us went well and that Scott did a wonderful job in finding you the right vehicle. It is great that Scott provided you with great and kind customer service. We hope to see you again soon! Happy Holidays!

Believer

I buy all of my cars from these guys. They treat me very well and listen to my needs. I love my Dodge Ram 1500

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, We are so happy to learn that your experiences with us have been good and encouraged you to return! We value your business and look forward to working with you again.