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BIG Chrysler Dodge Jeep Ram

(1,370 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 7:30am–2:30pm
Sunday Closed Closed
2018 state dealer award
View 10 awards
2018 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(1,370 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BIG Chrysler Dodge Jeep Ram from DealerRater.

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Jeep cherokee

Had such a wonderful experience at the BIG Chrysler! Everyone is very helpful and friendly! Great atmosphere and place to buy a car! We loved the BIG Experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for your review! We are thrilled to learn that your experience with us was wonderful. We look forward to working with you again!

Awesome dealership

Scott Clausing the GM was so helpful. He made the whole process so painless and easy. I love my new car! Go see them for all of your needs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Shawn, Thank you for taking the time to leave a positive review for us! It's good to know that Scott was helpful during your car buying experience. We value your business and look forward to working with you again!

See the Jeep guy

Scott was very informative on what we had questions on for purchasing my new vehicle. Simple as picking the vehicle out and they got it to fit our budget no problems!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for your positive review! It's good to know that Scott was informative during your car buying process. We value your business and look forward to working with you again!

Honest and friendly

Great experience at the Michigan City Dodge Dealership today. Honest, not pushy, friendly, and very professional. When we need another vehicle we will buy from here again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're glad that you had a great experience with us! It was our pleasure to serve. Please let us know if we can assist you with anything else.

Fantastic Customer Experience

I came in with questions. She had answers. Polite young lady who I’d recommend for anyone looking to find the answer to a lifelong question: which car is right for me? Jamie was wonderfully helpful and informative.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Jamie! It's great to know that she has earned your recommendation. If you need anything else, then please let us know. We're always happy to help.

Great experience

Matt is pleasant and informative. He helped us find the perfect vehicle for our growing family. We will definitely be back the next time we’re looking for a vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us! We're so glad that Matt has earned five-stars from you. We look forward to serving you again in the future.

Great Experience

Jesse was very helpful in helping me upgrade my Challenger to a new Ram truck. This is my third vehicle from this dealership, and I will be back again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for your positive review! It's good to know that Jesse was helpful to you during your car buying experience. We value your business and look forward to working with you again. Enjoy your new RAM!

Nicest people!

I was greeted quickly by a very sweet girl, named Jamie. She was so helpful, not at all pushy. She was patient and helped me find exactly what i was looking for. Boss was great too. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for your positive review! It's good to know that Jamie was helpful during your car buying process. We value your business!

Great

I believe this is the best dealership around we drove an hour To come see Matt who was very professional and got us in a new 2019 Jeep Grand Cherokee.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, It's good to know that Matt provided you with professional service. We value your business and look forward to working with you again. Enjoy your new 2019 Jeep Grand Cherokee.

Amazing

The service department was very helpful, they worked very fast to get my car in. The sales department was also very friendly and welcoming. I am highly impressed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad that you are impressed by our sales and service departments. We look forward to serving you again in the future.