Reviews
Great Customer Service
Had an mechanical issue with a used vehicle purchased and Scott took care of us. They stand by their word! Excellent customer service! Will shop there again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five-star review! We were happy to help you and ensure that you were satisfied with your purchase. Scott and our team are always here to help you with your vehicle needs.
THEY DONT KEEP THERE WORD
Before I purchased my Jeep I noticed a noise, was told that they would take care of it. I had them write a “WE OWE” slip so I had documentation. They thought it was the breaks, so they put new breaks on, them they thought it was a backing plate, so they tried to adjust it. THEN they find out the noise is actually coming from a ptu sensor. Now they are claiming they only agreed to diagnose the problem. I looked up the part...$900. No wonder there minds changed on fixing it. Now I have a Jeep, that needs closer to $1500 in Work and I haven’t had it 2 months. They are REFUSING to fix it and now I have to argue so my “new” Jeep doesn’t shake rattle and roll. DO NOT GO HERE.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience
Our salesman was upfront and honest. Very helpful to our family. Got us what we asked for and didn’t steer us away from what we wanted. Thank you!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Laymon, Thank you for giving us a 5-star review! It was our pleasure to have been helpful to you and your family throughout the car-buying process. Thank you for choosing us! Come back to see us again soon!
First Time Buyer
At first I didn’t know what I wanted to buy, we tired a fusion and I somewhat liked it. Stephen then showed me the Chargers and I was blown away by the appearance of the Chargers.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive feedback! It is great to know that your experience with us went well and that Stephen was able to show you different types of vehicles! We hope that you will continue to visit us in the future! Have a good day!
Big dealership but excellent service!
I bought a used truck from this dealership and worked with a salesman named Johnny. He worked hard to get me the deal I wanted and I would highly recommend to anyone looking. Pricing here seems better than most dealerships around.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave us a positive review and rating! We are happy to know that you came to visit us and that Johnny was helpful. It is great that Johnny worked hard to get you a deal on a used truck and we appreciate you recommending us! We hope that you will visit us again soon!
Best experience ever!
I work at the mill so my hours off are limited. They worked with me and gave me exactly what I wanted. No hassle at all. Truly the best experience I ever had purchasing a vehicle! Highly recommend them!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to review us! We'd love to see you again in the future!
Unprofessional
The service center is very unprofessional, does not return phone calls in a timely manner, and the mechanics seem to not know what they are doig
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
trade van
First of all, I want journey but they show me jeep and nothing automatic seat only plain (move the seat ) and i hate bank or manager ask me more downpayment so i can get lower payment.. sigh.. but the manager nice say i can refiance in 2 years and see what happen.. so i still not used with jeep lol.. take my time to get used lol.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hello, Thank you for your feedback about your experience while searching for a Dodge Journey. We will be sharing this with the team so that we can ensure we are always offering the best service possible. I invite you to contact me at your convenience if you would like to discuss further. Best, Scott Clausing General Manager 888-481-5546
Purchase
The experience was great. The jeep is awesome and it was a great pleasure to work with Johnny Kwiatkowski. Looking forward to working with him again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words! We'll be sure to pass them along to Johnny. We hope to see you again in the future!
Exceptional, Friendly Service!!!!
Wow!! Stephen was incredibly helpful and friendly. He went above and beyond to put us in a wonderful vehicle. He truly cares about his customers and their needs. We went into the dealership not knowing what the outcome would be, but because of Stephen we now have a vehicle that exceeded our expectations. Thank you so much Stephen, for you kindness and help!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the phenomenal review! We will be sure to pass on your compliments to Stephen. Please reach out if there is anything else you may need.