Reviews
Epic Experience
Every time I go in, I am always greeted with a smile and friendliness. Steve Nietzel is great at what he does. He has wonderful knowledge and makea you feel like part of the family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Nate, You are apart of our family here and we appreciate you sharing your experience with us. Please do not hesitate to call us if you need us. Have a wonderful day!
Best place to shop
Steve Nietzel was recommended to me and I have to say it was the best experience I've ever had. He was pleasant and funny and put me right at ease while shopping. I told him what I wanted and didn't want and he found it! I also got a great deal! 5 gold stars!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the amazing review, Kendra! We will be sure to thank Steve for giving you a calm and memorable experience. Let us know if there is anything else we can help you with. We look forward to your next visit!
Great experience
Stephen N. was awesome. He was really helpful with information on the vehicles I was looking into. 10 out of 10 would highly recommend! Thank you, Stephen!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
No problem! It was a pleasure working with you. We hope to see you again!
Great experience
Salesman really knew his stuff about the vehicle. Finance person not sure of his name was a bit pushy but we got through it. Vehicle was clean but took a little longer than expected to get everything done and able to drive vehicle away
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the great review, Ryan! We always guarantee customer satisfaction for every guest. Let us know if there is anything else we can help you with. We hope you visit again soon!
Amazing Service!
I pulled into the parking lot about 20 minutes prior to closing, with the intention of just looking. I did not have any specific type of vehicle in mind that I had wanted to purchase, just looking to see what was on the market. As soon as I arrived this pear colored enclave caught my eye, it was absolutely gorgeous! Bill graciously meet my fiance and I out by the car, more than willing to stay over past closing to allow us a test drive. Well needless to say I fell in love with it. Bill and the rest of the team were a pleasure to work with. They all stayed over chatting with us while all the paperwork was being taken care of, which did not take too long, not what you would expect, short and sweet!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Amy, We are beyond thrilled to hear of the fantastic experience you had with Bill and our team. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Congratulations on your absolutely gorgeous new car!
Thanks, Dan!
Bought a 2018 Wrangler this past week. Bill was super patient with us when we weren't 100% sure what we wanted, and was great to talk to. He went above and beyond!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on the 2018 Wrangler! We're so glad that Bill was helpful during your experience with us. We hope to serve you again for your future vehicle needs.
Great experience
Everything was fantastic! Have never had a better experience buying or leasing a car. Staff was courteous, friendly, and answered all our questions. Would come back again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to review us! We are delighted to hear you had a pleasant car buying experience with us. We hope to see you again!
Great Experience
Very friendly and helpful staff. Went there to find a jeep and I bought a 2018 renegade. I was only there for 3 hours from the time I got there until I was driving off in my new car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dennis, Thank you for sharing your great experience! We are happy to learn our team has provided you with fast and efficient service! Congratulations on your new 2018 Renegade! We hope you visit us again soon.
Great Service! Great Deals!
First off, the dealership was very clean and welcoming. They have ammentities out the wazoo from free coffee to a childrens rooom for the kiddos. Having been to many dealerships looking for the perfect vehicle, BIG takes the cake. Our salesman was Ben Flohr. He was great. He was helpful and was right on the spot with everything to keep the sale moving. Great beard too. Overall, our experience was fantastic. I will be recommending all of my friends to Ben at BIG dodge.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to provide us with your feedback! We really appreciate your business and are glad your experience with us was outstanding. Please let us know if there is anything else we can do to assist you. We hope to see you again in the future!
Amazing and Simple Car Buying Experience
Everything was fantastic! I came looking for a specific car, and Ben was able to get it to me to test drive extremely quick. He was able to answer all my questions about the car and he show me all the features. He worked very hard to make sure I left happy and with the car I really wanted and loved. Definitely recommend him to anyone looking for a car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! We are so happy to hear that Ben provided you with exceptional customer service and was able to answer all of your questions. We hope you are enjoying your new vehicle! We wish you many happy miles!
