Reviews
Write a reviewGreat service
The service representative of explaining the work that needs to be performed on my vehicle and the timely manner that my vehicle was finished
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Darrell, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. - The Hiland Toyota Team
Great Service
I was pleased that they offered me a loaner when they found out my service was going to take longer.
- Customer service 5.0
- Buying process 3.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. - The Hiland Toyota Team
Friendly and professional
Quick and easy. Was very satisfied driving away in my new truck. They took time explaining how to operate everything.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
David, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Hiland Toyota. Please feel free to contact us if you have any questions on your new purchase. - The Hiland Toyota Team
I like the service
Friendly service, clean facility,any questions answered promptly. I recommend this place to all my friends and family. I miss the free rolls.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. - The Hiland Toyota Team
Great deal
Lonnie is the best! He helped me find exactly what I needed at a great price. Really happy with my 4Runner.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
James, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Lonnie's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. - The Hiland Toyota Team
Replacement parts
Quick. Excellent work. Honest opinions. During previous visit on a different vehicle had service recommended too early. ( The vehicle was not used much so time had passed and spark plugs recommended - had been changed 8000 miles previous) This was due to changes their record keeping process. They did not have record of when service had been done. I found in my paper file in cabinet. This is a mild issue. We have been going here for 20 years for good reason.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you for letting others know about your experience, Sonia and thank you for your continued patronage. If you ever need anything in the future, please don't hesitate to let us know. Take care! - The Hiland Toyota Team
Amazing staff and facility.
From the time I pulled into the heated garage until the time I left the garage in my recently washed car, I felt appreciated.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kimberly, thank you for taking the time to submit this amazing feedback! - The Hiland Toyota Team
Great service
The staffs are very helpful and friendly. And the service they provided are perfect. They offer some complimentary and their waiting area is comfortable
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. - The Hiland Toyota Team
Great Service
The professional service that I recieve from your employees is the main reason for my using your service. You have a great crew!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! - The Hiland Toyota Team
Don’t like surveys
Everyone was very helpful and very supportive. I don’t like to do surveys. If you do the job right you should have to be told what you are doing wrong.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. - The Hiland Toyota Team