Reviews
Write a reviewgood service and clean comfortable facilities
the appointment process was simple. friendly staff and the work was completed in a timely manner. i have recommended Hiland Toyota to friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kerry, we cannot thank you enough for your wonderful review of Hiland Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! - The Hiland Toyota Team
Exceptional dealership from start to finish
The timeliness and understanding. The service is taken seriously and they keep you informed. You feel like you matter. That is rare in these times. I would never go anywhere else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Whitney, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! - The Hiland Toyota Team
Great service . No pressure.
We liked just about everything, except the washrooms were not convenient to the sales floor. Because they were too far away and hidden.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Frederick, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. - The Hiland Toyota Team
Service Prompt and Wll Done
Whenever I have needed service it is been promptly scheduled and completed in a timely manner and the last one, the cost was zero!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We cannot thank you enough for this glowing review of our service center, Charles! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! - The Hiland Toyota Team
Good Experience
Friendly professional service. Always honest in what needs done giving you the choice on a repair. Appreciate the service coordinators and mechanics.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for the wonderful compliments, Gary! We couldn't be more pleased to hear ourselves described as professional and friendly. We look forward to working with you again. Take care. - The Hiland Toyota Team
Great service
Extremely helpful, explained what my car needed, gave me a loaner car when it took longer due to a problem with the car, very respectful of my time, very accommodating.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review, Evelyn! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! - The Hiland Toyota Team
Top Notch Services
Service advisor (Joe) was extremely quick to message and update on the progress of repairs and put me at ease.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. - The Hiland Toyota Team
Service
Friendly, efficient, knowledgeable and didn’t try to up sell service related items. More designated waiting area off the sales floor would be nice.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the great feedback, Timothy! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. - The Hiland Toyota Team
Great service
Courteous and knowledgeable of service and products. Always a great experience. Beautiful showroom and service center. Sales professionals were top notch
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. - The Hiland Toyota Team
Helpful advisor. And hello snacks!
The service advisor made it very easy for me and was accommodating. There was wifi and snacks, what more could I want.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for putting your trust in Hiland Toyota! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. - The Hiland Toyota Team