Reviews
Write a reviewHappy customer
Lonnie Tapscott, Tom Arnett, and Keith Davison made for a most pleasant buying experience again! We will definiftely be back
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. - The Hiland Toyota Team
Great service e
Very quick service, friendly staff. They also schedule convenient Saturday appointments for those of us that work during the week.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. - The Hiland Toyota Team
oil change
got it taken care of in a timely manner, car came back washed. we like Toyota products and will continue buying them
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dennis, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care! - The Hiland Toyota Team
Great dealership
The staff is friendly and honest. I've been here a number of times without any issues. I bring all my service work here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. - The Hiland Toyota Team
Excellent experience
Buying process is easy and simple, in and out with in 40 min with new car No force sale of additional products, Staff are professional,
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. - The Hiland Toyota Team
Quality & Friendliness
We've been long-time customers and keep coming back due to the consistent quality and friendliness. Very seldom have we had any issues, and when we did it was quickly remedied.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. - The Hiland Toyota Team
Great service and very clean
The customer service reps are very nice. Comfortable setting and clean environment. While waiting, the reps keep you up to date if the wait time is longer than expected.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to be of service to you again in the future. - The Hiland Toyota Team
Great service
I have found that highland Toyota is competent and on time. Representatives are friendly and knowledgeable, pleasant, accommodating and willing to go the extra mile.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. - The Hiland Toyota Team
YOUR FACILITY IS EXCELLENT. You treat me well.
You do a good job on my car. My car has been excellent again. New battery is working perfectly and I had no problems with it. Breaks are good too.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. - The Hiland Toyota Team
Service department
Service department great. They are Honest and helpful They always look for deals for you I know I am getting what I need
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! - The Hiland Toyota Team