[{"id":589103,"firstName":"Angelia","lastName":"Huddleston","titleText":"F&I Manager","emailTxt":"angelia@wilsoncountyauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":7,"combinedEmpReviewCnt":44,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":14990,"dealerEmpStartDtUtc":"1517443200","certifiedEmployee":true,"deptDscrp":"Finance"},{"id":429568,"personPtyId":31711935,"firstName":"Brandon","lastName":"Vaden","titleText":"Sales","shortBioText":"Hi there, my name is Brandon and I am a sales consultant at Wilson County Auto in Lebanon, TN. Being an Internet Salesman has allowed me to meet people from all over the country! I love how my job allows me make so many friends and aquintances that I normally wouldn't have the opportunity to meet otherwise. Wilson County Motors has been family owned and operated since 1927. The family Atmosphere drew me to the dealership. To us, it's not just a business transaction but more about bringing in a new member of our WCM Family. I look forward to the opportunity to earn your business. As always and never forget, Wilson County Motors is where it's at and Brandon is the man that makes it happen!!! #WCMINTERNETSALESTEAM","emailTxt":"brandon@wilsoncountyauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":67,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/14990/employees/591672b2f46f.jpg","drDealerId":14990,"dealerEmpStartDtUtc":"1498867200","industryStartDtUtc":"1498867200","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":586696,"firstName":"Stuart","lastName":"Peeler","titleText":"Sales","shortBioText":"I'm an automotive adviser, and I'd love to help you find the ideal new or used vehicle you're looking for!","emailTxt":"stuart@wilsoncountyauto.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":21,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/14990/employees/397ecce6a5ef.jpg","drDealerId":14990,"dealerEmpStartDtUtc":"1554076800","industryStartDtUtc":"1554076800","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":589111,"firstName":"Sherry","lastName":"Jackson","titleText":"Sales Consultant","shortBioText":"","emailTxt":"sherry@wilsoncountyauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/14990/employees/f8104cefe9bb.jpg","drDealerId":14990,"dealerEmpStartDtUtc":"1538352000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":646027,"firstName":"Nick","lastName":"Hunter","titleText":"Sales Manager","emailTxt":"nick@wilsoncountyauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":14990,"dealerEmpStartDtUtc":"1583020800","certifiedEmployee":false,"deptDscrp":"Management"},{"id":151571,"personPtyId":33957814,"firstName":"Belinda","lastName":"Wilson","titleText":"F&I","shortBioText":"I live in Lafayette, TN, been married to Chad for 20 years, we have 3 children and about to become grandparents to twins. We have a farm with one pig, 1 chicken, 2 cats and a dog. I love spending time with family and friends grilling out at our cabin on the farm. Love enjoying life!","emailTxt":"belinda@wilsoncountyauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":49,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/14990/employees/517dad61e8b5.jpg","drDealerId":14990,"dealerEmpStartDtUtc":"1249084800","industryStartDtUtc":"609984000","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":646072,"firstName":"Mike","lastName":"Youngs","titleText":"F&I Manager","emailTxt":"mike@wilsoncountyauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":14990,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":26412,"personPtyId":31590824,"firstName":"Mitchel","lastName":"Bone","titleText":"General Manager / Partner","shortBioText":"Mitchel Bone was born and grew up in Lebanon, TN. He attended Castle Heights Military Academy until it closed in 1986 and subsequently graduated from Lebanon High School.\r\n\r\nAfter graduation, Mitchel proudly served as a member of the United States Navy for five years. Trained as a journalist at Fort Benjamin Harrison in Indianapolis, he was stationed at the Naval Broadcasting Detachment in Diego Garcia, British Indian Ocean Territory; the Naval Security Group Activity in Adak, Alaska; and the Naval Station in Guantanamo Bay, Cuba.\r\n\r\nAfter being honorably discharged from active duty, Mitchel earned his Bachelor of Arts Degree in History from Cumberland University in Lebanon, TN. He accepted a position as webmaster at the university and was soon promoted to Chief Information Officer. During his nine years working for CU, he was responsible for upgrading all networking systems on the campus, establishing remote campus networks, making the university the first in the state to become f","emailTxt":"mitchel@wilsoncountyauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":26,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/14990/employees/af1531e0-268a-48a9-9fa7-1e79acea7091.jpg","drDealerId":14990,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":557539,"personPtyId":53222370,"firstName":"Marco","lastName":"Dos Santos","titleText":"Sales Consultant","shortBioText":"I am a certified truck specialist (half-ton to one-ton)in various brands.","emailTxt":"marco@wilsoncountyauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/14990/employees/64a0bc170d5b.jpg","drDealerId":14990,"dealerEmpStartDtUtc":"1517443200","industryStartDtUtc":"1451606400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":646071,"firstName":"Steve","lastName":"Ross","titleText":"Sales & Leasing Consultant","emailTxt":"steve@wilsoncountyauto.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":14990,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":429591,"personPtyId":31711957,"firstName":"Melody","lastName":"Pollard","titleText":"Sales and Leasing Consultant","emailTxt":"melody@wilsoncountyauto.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":50,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/14990/employees/85faa864ab5a.jpg","drDealerId":14990,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":429649,"personPtyId":31913709,"firstName":"Stephen","lastName":"Moon","titleText":"Service Advisor","emailTxt":"stephen@wilsoncountyauto.com","combinedEmpAvgRatingNbr":4.2,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/14990/employees/f39af0e4c065.jpg","drDealerId":14990,"dealerEmpStartDtUtc":"1335830400","industryStartDtUtc":"702086400","certifiedEmployee":false,"deptDscrp":"Service"},{"id":557541,"firstName":"Savannah","lastName":"Carrick","titleText":"Sales","shortBioText":"","emailTxt":"savannah@wilsoncountyauto.com","combinedRecentReviewCnt":3,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/14990/employees/7f6b0b27da6b.jpg","drDealerId":14990,"dealerEmpStartDtUtc":"1525136400","industryStartDtUtc":"1462064400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":629321,"firstName":"Robert","lastName":"Ybarra","titleText":"Sales Manager","emailTxt":"roberty@wilsoncountyauto.com","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":14990,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":430135,"personPtyId":31751624,"firstName":"Linda","lastName":"James","titleText":"Daytime Receptionist","shortBioText":"Linda has been the voice behind Wilson County Motors for fifteen years. She has mastered the art of adding a warm personality to your car buying experience. Promoting positive environment and growth in our community is a must.","emailTxt":"linda@wilsoncountyauto.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":21,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/14990/employees/3c9780c6c57c.jpg","drDealerId":14990,"dealerEmpStartDtUtc":"1009843200","industryStartDtUtc":"536457600","certifiedEmployee":false,"deptDscrp":"Administration"},{"id":631498,"firstName":"Lucas","lastName":"Miller","titleText":"Sales","shortBioText":"","emailTxt":"lucas@wilsoncountyauto.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/14990/employees/5f67ce5a5159.jpg","drDealerId":14990,"dealerEmpStartDtUtc":"1580515200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":646430,"firstName":"Kyle","lastName":"Blalock","titleText":"Service Advisor","emailTxt":"kyle@wilsoncountyauto.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":14990,"dealerEmpStartDtUtc":"1588291200","certifiedEmployee":false,"deptDscrp":"Service"},{"id":96423,"personPtyId":31703950,"firstName":"Randy","lastName":"Legge","titleText":"Sales & Leasing Specialist","shortBioText":"Born and raised in Portland TN I graduated Portland High School in 1983. I moved to Gallatin, TN in '95 and began working at Wilson County Motors in '96. Married to my wonderful wife Vickie and with our kids grown we have 5 gorgeous grandchildren who are definitely spoiled but that is okay. Today we call Lafayette, TN home and it sure feels like it. Fishing and golfing use to be my past time but now its all about my family for me. That's why I work as hard as I do for my customers to make sure I can share with my family a few joys and pleasures in life that just maybe they will remember.","emailTxt":"randy@wilsoncountyauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":27,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/14990/employees/6a8b97303884.jpg","drDealerId":14990,"dealerEmpStartDtUtc":"830908800","industryStartDtUtc":"486432000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":96443,"personPtyId":31593070,"firstName":"Hoover","lastName":"Sutherland","titleText":"Sales Manager / Broker","shortBioText":"","emailTxt":"hoover@wilsoncountyauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":26,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/14990/employees/63992b73-2311-430a-97fa-82ea05e4b0c8.jpg","drDealerId":14990,"industryStartDtUtc":"18316800","certifiedEmployee":false,"deptDscrp":"Management"},{"id":429580,"firstName":"HB","lastName":"Cunningham","titleText":"Sales Consultant","emailTxt":"wilsoncountygm@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/14990/employees/2e2a8d90e76a.jpg","drDealerId":14990,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":429636,"personPtyId":31712563,"firstName":"Darryl","lastName":"Keckler","titleText":"Parts and Service Director","emailTxt":"darryl@wilsoncountyauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/14990/employees/1a1b21c07d56.jpg","drDealerId":14990,"dealerEmpStartDtUtc":"1498867200","industryStartDtUtc":"494380800","certifiedEmployee":false,"deptDscrp":"Service"},{"id":429629,"firstName":"Rick","lastName":"Tomlinson","titleText":"Inventory Specialist","emailTxt":"rick@wilsoncountyauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/14990/employees/bfff67dc87e2.jpg","drDealerId":14990,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":442758,"personPtyId":33052450,"firstName":"Robert","lastName":"White","titleText":"Sales and Leasing Consultant","shortBioText":"I have served my customers in Sales for the past 22 years. Originally from Lebanon, VA and have resided in Lebanon, TN for the past 17 years. I am married with one son and two grandchildren.I serve on the board of directors at my local church and I am active in my community. I enjoy serving my clients, fellow man and community.","emailTxt":"roberta@wilsoncountyauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/14990/employees/99283765880e.jpg","drDealerId":14990,"dealerEmpStartDtUtc":"1488326400","industryStartDtUtc":"1480550400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":646432,"firstName":"Kristen","lastName":"Drew","titleText":"Service Advisor","emailTxt":"kristend@wilsoncountyauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":14990,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":429567,"personPtyId":31712112,"firstName":"Danielle","lastName":"Rodriguez","titleText":"Fleet Sales","shortBioText":"4th Generation Born and Raised in Wilson County. Raising my family is this great county. Worked for the State of TN as well as the Music Industry. Love Being a part of a Wilson County Tradition here at Wilson County Motors!","emailTxt":"danielle@wilsoncountyauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/14990/employees/509096b1a95c.jpg","drDealerId":14990,"dealerEmpStartDtUtc":"1448928000","industryStartDtUtc":"1448928000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":649066,"firstName":"Dillon","lastName":"Holland","titleText":"Sales & Leasing Consultant","emailTxt":"dillon@wilsoncountyauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":14990,"dealerEmpStartDtUtc":"1590969600","industryStartDtUtc":"1590969600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":646436,"personPtyId":31727202,"firstName":"Kristen","lastName":"Garcia","titleText":"Warranty Administrator","emailTxt":"KRISTEN@WILSONCOUNTYAUTO.COM","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":14990,"dealerEmpStartDtUtc":"1359676800","industryStartDtUtc":"1359676800","certifiedEmployee":false,"deptDscrp":"Service"},{"id":653460,"firstName":"Renae","lastName":"Klope","titleText":"Sales & Leasing Consultant","emailTxt":"renae@wilsoncountyauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":14990,"dealerEmpStartDtUtc":"1596240000","industryStartDtUtc":"1377993600","certifiedEmployee":false,"deptDscrp":"Sales"}]

Wilson County GM

4.8 out of 5 4.8
Rectangle 48
Sales 8:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM

Wilson County GM Hours

Sales

Monday

8:00 AM - 8:00 PM

Tuesday

8:00 AM - 8:00 PM

Wednesday

8:00 AM - 8:00 PM

Thursday

8:00 AM - 8:00 PM

Friday

8:00 AM - 8:00 PM

Saturday

8:00 AM - 8:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2016

We have done extensive work to ensure that it has all the tools and resources you need to find the right vehicle for you

...

. Since 1927, we have been providing our Nashville Chevrolet, Buick and GMC customers with outstanding customer service and consistently delivering more than what is expected. At Wilson County Chevrolet Buick GMC, we recognize the time and care you put in to shopping for a new vehicle and want to help in any way can. Please start by browsing our extensive new and used inventories, our current specials or researching financing options and feel free to contact us with any questions or request you might have.

"Price and Selection for Every Generation Chevrolet Buick GMC Dealer with great selection of Pre-owned and New"

Service

Oil, Filter Change

$45 and up*

Wheel Balance

$59.95

Tire Rotation

$15

New Battery

$169.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
910 lifetime reviews. Includes reviews of Wilson County GM from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    August 11, 2020

    Professional and committed service from sales person. Can't say enough about ease of purchase, outstanding! Customer service was A1 from the entire staff.... The sales person stayed an hour and a half waiting on me because I was late getting off work. Best prices hands down.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Nick Hunter

    Sales Manager

    (5.0) 5 reviews

    Belinda Wilson

    (5.0) 49 reviews

    Savannah Carrick

    Sales

    NOT RATED

  • 5.0 out of 5
    August 10, 2020

    Everyone is so helpful and friendly. Melody took in consideration what I needed and wanted and provided. The testing of the vehicle went smooth. Melody... was very caring of my vehicle needs and provided a lot of information on the features of the vehicle. Even on features I was not too keen on, she explained everything with ease going above and beyond. Mike provided me very helpful packages and a speedy document signing process. Overall this was definitely the best and quickest car buying process I have ever had. Highly recommend!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mike Youngs

    F&I Manager

    (5.0) 6 reviews

    Melody Pollard

    Sales and Leasing Consultant

    (4.8) 50 reviews

    Linda James

    Daytime Receptionist

    NOT RATED

  • February 27, 2018

    Wilson county motors and staff were great .David H. Our salesman was super very knowledgeable and nice. I would recommend Wilson county motors to all... my friends. This is my fourth car I've bought..A+

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Cadaniels, it was a pleasure to read about your fourth car-buying experience at Wilson County Chevrolet Buick GMC. Congratulations on your vehicle! O...ur top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know David provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Regards, W.P. Bone III Partner/Owner & Mitchel Bone Partner/Owner | (615) 444-9642 | mitchel@wilsoncountyauto.com

  • 5.0 out of 5
    August 7, 2020

    Was an awesome experience. Found exactly what I wanted at a fair price. Was in and out quickly, no hassle. Highly recommend Wilson Chevy to trade with

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Bob, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how e...very car buying experience should be. We are sincerely grateful for your business!Sincerely, The Wilson County Chevrolet Buick GMC Team


    Worked with:
    Angelia Huddleston

    F&I Manager

    (5.0) 44 reviews

    Sherry Jackson

    Sales Consultant

    (5.0) 7 reviews

  • 4.0 out of 5
    August 7, 2020

    This is our second time to purchase from Wilson County Motors. Very god service. Steve Ross very nice and served us well. We were in and out as fast as... possible. Thanks Kirk and Colleen.

    Not Applicable
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    Not Applicable
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    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer s...ervice, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.Sincerely, The Wilson County Chevrolet Buick GMC Team


    Worked with:
    Steve Ross

    Sales & Leasing Consultant

    (4.9) 8 reviews

  • 5.0 out of 5
    August 6, 2020

    Best I have ever had to deal with! Friendly and helpful! Customer relation skills 100%. #1 Financial person I've ever worked with!! Great Experience!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate the kind words, Rachel. We look forward to seeing you again in the future!Sincerely, The Wilson County Chevrolet Buick GMC Team


    Worked with:
    Angelia Huddleston

    F&I Manager

    (5.0) 44 reviews

    Melody Pollard

    Sales and Leasing Consultant

    (4.8) 50 reviews

  • 4.0 out of 5
    August 3, 2020

    First of all let me say that I don't have anything negative to say about the service I received at WCM but then I only had an oil change. My irritation... came from the communication between the service people and me the customer. Let me explain. I had never been to WCM but since they were just down the street I thought I would give them a try. I called at 8:45 AM to make a 1:40 PM appointment for an oil change. When I made the appointment I gave them the year/make/model of my vehicle. When I arrived at 1:20 PM and gave them my name it was obvious that the appointment was either not in the system or the service guy couldn't find it. He put my information in and I went outside to wait for the service to be completed. As I waited outside several of the people that arrived after me were called and left with their service complete. After an hour and forty-five minutes I went inside to find out what the hold up was. I was then told that they had to go get the filter for my car because they didn't have one in stock but by some twist of fate my car was ready and they were going to bring it right up. After two and a half hours, and $149 later I left with my vehicle with a oil pan full of fresh synthetic oil. Here's the rub for me. First, I made an appointment. At that time someone should have checked inventory to see if they had the parts to complete the job. Second; Once they found out that they didn't have the parts to complete the job someone should have found me and told me that there would be a delay. Third; I wonder how long I would have sat outside waiting if I hadn't went in and inquired about the status of the job.

    2.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and impr...ove as a business. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon.Sincerely, The Wilson County Chevrolet Buick GMC Team


    Worked with:
    Kyle Blalock

    Service Advisor

    NOT RATED

  • 5.0 out of 5
    August 3, 2020

    I used the Wilson County Chevrolet Buick GMC web site to find my like new Pre-Owned GMC truck and scheduled a test drive for the next day. When I walked... in I was greeted by Savannah Carrick and she had the truck ready to go and I was able to drive it home shortly after completing the deal.

    Not Applicable
    Customer Service
    Not Applicable
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    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Steve, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how... every car buying experience should be. We are sincerely grateful for your business!Sincerely, The Wilson County Chevrolet Buick GMC Team


    Worked with:
    Savannah Carrick

    Sales

    NOT RATED

  • 5.0 out of 5
    August 1, 2020

    Brandon was great to work with. Informative and honest while not being pushy. Great experience in buying from him. Definitely recommend buying from him... in the future.

    Not Applicable
    Customer Service
    Not Applicable
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    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service an...d we're glad that our team made such a great impression on you.Sincerely, The Wilson County Chevrolet Buick GMC Team


    Worked with:
    Angelia Huddleston

    F&I Manager

    (5.0) 44 reviews

    Brandon Vaden

    Sales

    (5.0) 67 reviews

    Nick Hunter

    Sales Manager

    (5.0) 5 reviews

  • 5.0 out of 5
    July 28, 2020

    Truck was ready, cleaned up and salesman was very professional and knowledgeable about vehicles. Salesman was one of the nicest I have ever dealt with.... Will definitely return for future purchases and only deal with him.

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    Friendliness
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    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer servi...ce, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.Sincerely, The Wilson County Chevrolet Buick GMC Team


    Worked with:
    Steve Ross

    Sales & Leasing Consultant

    (4.9) 8 reviews

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