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Hilton Head BMW

(1,313 reviews)
Visit Hilton Head BMW
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (866) 534-1047 (866) 534-1047
Used (843) 949-4220 (843) 949-4220
Service (866) 536-1720 (866) 536-1720

Reviews

(1,313 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hilton Head BMW from DealerRater.

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They were awesome; very happy with all of the employees!

They were awesome; very happy with all of the employees! Our Salesman Chris did a great job working with us and was very patient, kind and he made the whole experience so much easier! Buying a new car is stressful but the sales department made everything go smoothly. I will recommend this dealership to my friends and family!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, we're happy to hear you had such a positive experience with Chris and team! We hope you have a great day!

Kobey was an outstanding BMW sales rep—friendly,

Kobey was an outstanding BMW sales rep—friendly, knowledgeable, and genuinely helpful throughout the entire process. She made everything smooth and stress-free, and we truly appreciated her professionalism and honesty. Highly recommend working with her!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

Just bought a 2024 certified preowned 530i.

Just bought a 2024 certified preowned 530i. Car is beautiful and great fun to drive. Adam Ackerman, my client advisor, was a pleasure to work with and made the whole process very easy. This is my second car that I've bought from them, highly recommend Hilton Head BMW.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi George, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Customer service was very helpful.

Customer service was very helpful. Casey carefully explained the service needed, and why it was in addition to previous service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience!

This was a tearful, emotional, family connection buy with

This was a tearful, emotional, family connection buy with HH BMW. Everyone from Adam Ackerman, Blake Hutter, Bob(finance man) and a lady. Adam and I became friends f4om the get go. There was no hesitation in earning his trust that I was well taken care of and deserved to be the new owner of a BLUEtifulll Beemer 430i convertible. The car drives like a luxury car should, has an amazing scent, beautiful ceramic shine. The driver arrived on a sunday and we had lots of laughs, smiles and hugs in the end. The experience was positive from start to finish. A gem, heart and soul of beautiful cat buying. Forever friends with Hilton Head BMW!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Our first day walking into the showroom, we were not met

Our first day walking into the showroom, we were not met by anyone at first, unit a tall young man approached us and offered to help us. His name was Romi Kurti. He was very polite and told us that he would talk with us while we waited for another client advisor to take over. We were happy about that and we sat and talked to Romi for about an hour. We found out he was new at his job and were amazed at all that he knew. We told Romi as time went on that we needed to get busy and make our sale so we could get on with our day. He jumped and said “let me check on that for you”. A few minutes later he came back to tell us he was going to help us with the sale of our new BMW. We were delighted! During the process he met with a Manager who gave him some guidance. Romi did a fine job printing out paperwork which we signed. Our new car was to be delivered at the Performance Center on completion of its build, and we would go to Greer, SC to pick it up when called. When we needed anything, Romi stepped up to the plate to help us, including any questions we had after we left. Though he was new at his job, he handled everything expertly and professionally.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found Romi to be so supportive during your experience here at Hilton Head BMW. If you have any further questions, please give us a call. We're always happy to help!

Great and knowledgeable sales staff , ease of buying, my

Great and knowledgeable sales staff , ease of buying, my car while used is beautiful and I am confident that it was checked thoroughly before being bought

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

I was pleased with the service provided except that, when

I was pleased with the service provided except that, when I picked my car up, the cruise control no longer worked…it was working when I dropped it off.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fast friendly service.

Fast friendly service. Had me in and out right away. I had a flat during the night. My car was as towed here. They called me first thing in the morning. After the repair they sent an uber to pick me up. Very impressed!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Fantastic sales experience (once again) with Ms.

Fantastic sales experience (once again) with Ms. Stephanie Sullivan and Hilton Head BMW. Totally thrilled with our X3 30.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Mike, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!