Reviews
Great experience with the dealership team.
Great experience with the dealership team. Everyone was helpful, knowledgeable and respectful throughout the buying process A huge shoutout to Rob who was so patient and genuinely listened to what I was looking for. He took the time to explain all my options, answered every question, and never made me feel pressured. I’d recommend Rob and the team for anyone looking for a stress-free buying experience. . .
Great experience with the dealership team.
Great experience with the dealership team. Everyone was helpful, knowledgeable and respectful throughout the buying process A huge shoutout to Rob who was so patient and genuinely listened to what I was looking for. He took the time to explain all my options, answered every question, and never made me feel pressured. I’d recommend Rob and the team for anyone looking for a stress-free buying experience. . .
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing about your experience with Werner Mazda. We appreciate your business and hope to see you again soon! Rich Hammond General Sales Manger
Great overall experience from the minute we walked in
Great overall experience from the minute we walked in until delivery!! Jonathan was great! Would highly recommend!
Great overall experience from the minute we walked in
Great overall experience from the minute we walked in until delivery!! Jonathan was great! Would highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Werner Mazda. Rich Hammond General Sales Manger
Werner made the car buying process SO easy!
Werner made the car buying process SO easy! We were referred to Chris Peek and he is awesome! Upon arrival we were greeted by Rich, offered snacks and coffee and made comfortable until Chris was available. Chris quickly got some information and we went out for a test drive! Throughout the whole process Chris went above and beyond to provide us with the best and most honest service. Ryan was super friendly and personable as well! We left happy and grateful for the service we received! We live over an hour and an half away but will make the drive just for the service!
Werner made the car buying process SO easy!
Werner made the car buying process SO easy! We were referred to Chris Peek and he is awesome! Upon arrival we were greeted by Rich, offered snacks and coffee and made comfortable until Chris was available. Chris quickly got some information and we went out for a test drive! Throughout the whole process Chris went above and beyond to provide us with the best and most honest service. Ryan was super friendly and personable as well! We left happy and grateful for the service we received! We live over an hour and an half away but will make the drive just for the service!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Rich Hammond General Sales Manger
My experience with Werner Mazda is limited to the sales
My experience with Werner Mazda is limited to the sales rep that assisted me. Mr. David Lee did an excellent job assisting me with the purchase of a used 2020 Toyota Tundra. He made sure all of the items needing attention prior to the sale were taken care of. It was my pleasure to deal with him. Unfortunately, the individual that processed the paperwork for the sale, sent me off without all of the necessary documentation for me to register my vehicle in Vermont. Thankfully, I called and spoke to a representative that was able to correct the problem by sending the missing documents to me by overnight delivery.
My experience with Werner Mazda is limited to the sales
My experience with Werner Mazda is limited to the sales rep that assisted me. Mr. David Lee did an excellent job assisting me with the purchase of a used 2020 Toyota Tundra. He made sure all of the items needing attention prior to the sale were taken care of. It was my pleasure to deal with him. Unfortunately, the individual that processed the paperwork for the sale, sent me off without all of the necessary documentation for me to register my vehicle in Vermont. Thankfully, I called and spoke to a representative that was able to correct the problem by sending the missing documents to me by overnight delivery.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
I'm not sure who rich Hammond is.
I'm not sure who rich Hammond is... so hard to rate. My experience with staff was good, especially with Chris Peek, the sales rep who sold me the car. I'm happy about Werner Mazda's service reputation and guarantee to repair minor paint chips and scratches. Sadly, the paint job on the vehicle is pretty deplorable... I"ve had my CX-5 for less than a month and the poor quality, thin paint is already scratched on the rear gate bumper from contact with a cardboard box.
I'm not sure who rich Hammond is.
I'm not sure who rich Hammond is... so hard to rate. My experience with staff was good, especially with Chris Peek, the sales rep who sold me the car. I'm happy about Werner Mazda's service reputation and guarantee to repair minor paint chips and scratches. Sadly, the paint job on the vehicle is pretty deplorable... I"ve had my CX-5 for less than a month and the poor quality, thin paint is already scratched on the rear gate bumper from contact with a cardboard box.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Rich Hammond General Sales Manger
The dealership was great from salesman.
The dealership was great from salesman. Serviceman and phone conversations. Very pleasant to work with
The dealership was great from salesman.
The dealership was great from salesman. Serviceman and phone conversations. Very pleasant to work with
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Werner Mazda. Rich Hammond General Sales Manger
Excellent service!
Excellent service! I had a great experience at Werner Mazda. Rob and the team answered all my questions and made it a seamless experience.
Excellent service!
Excellent service! I had a great experience at Werner Mazda. Rob and the team answered all my questions and made it a seamless experience.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Rich Hammond General Sales Manger
Werner Mazda's website made it easy to pick the car I
Werner Mazda's website made it easy to pick the car I wanted before arrival to do a test drive. This was easily arranged without an appointment. After the test drive, the discussion about markup and trade-in (although not what I hoped) went quickly, and they offered better financing than I cold find on my own. And my sales representative Chris Peek was awesome at getting me through the paperwork and the physical transition from car to car. I hope the Service Department will be equally good.
Werner Mazda's website made it easy to pick the car I
Werner Mazda's website made it easy to pick the car I wanted before arrival to do a test drive. This was easily arranged without an appointment. After the test drive, the discussion about markup and trade-in (although not what I hoped) went quickly, and they offered better financing than I cold find on my own. And my sales representative Chris Peek was awesome at getting me through the paperwork and the physical transition from car to car. I hope the Service Department will be equally good.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Werner Mazda! Rich Hammond General Sales Manger
I am very pleased with my experience at Werner Mazda.
I am very pleased with my experience at Werner Mazda. The whole process of buying and financing was very simple and not overly time-consuming at all. I felt like I was treated with respect.
I am very pleased with my experience at Werner Mazda.
I am very pleased with my experience at Werner Mazda. The whole process of buying and financing was very simple and not overly time-consuming at all. I felt like I was treated with respect.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Rich Hammond General Sales Manger
ROB is the best sales person I ever met before.
ROB is the best sales person I ever met before...he has a very nice personality, patience and understanding. I would recommend any person to Werner Mazda for quality cars and service providers.. MATT was also.the best in the financing issues...explained well and gave me space to breath and make decisions on my own...any where I wanted his advice he was there to explain and support...
ROB is the best sales person I ever met before.
ROB is the best sales person I ever met before...he has a very nice personality, patience and understanding. I would recommend any person to Werner Mazda for quality cars and service providers.. MATT was also.the best in the financing issues...explained well and gave me space to breath and make decisions on my own...any where I wanted his advice he was there to explain and support...
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Rich Hammond General Sales Manger
