Reviews

Average Ratings

4.8
163 lifetime reviews. Includes reviews of Werner Mazda from DealerRater.com
  • The best around!
    September 15, 2017

    I can't say enough great things about Werner Mazda! We just bought our 3rd car from them last night! I wouldn't go anywhere else to buy a car! Eri...


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    I can't say enough great things about Werner Mazda! We just bought our 3rd car from them last night! I wouldn't go anywhere else to buy a car! Eric and Rich made it so easy and quick. They are both awesome, down to earth and helpful! The service team is also amazing! Pat is the only Technician we trust to work on our cars, always does such a great job! Thank you again guys!

    Does recommend this dealer

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  • Best in New Hampshire
    July 24, 2017

    Werner Mazda, nestled in south Manchester, NH, was the best dealer,bu far, that we experinced when we recently shopped for a highly rated small SU...


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    Werner Mazda, nestled in south Manchester, NH, was the best dealer,bu far, that we experinced when we recently shopped for a highly rated small SUV (with all the bells & whistles and great looks). This dealer in general and Eric Warner (sales) in particular simply out-did all competitors ... plus, we got the best value, and lowest price ... simply put, we couldn't ask for anymore.

    Does recommend this dealer

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  • Don -&- Anne

    The best dealer and support personnel that we experinced in our recent search for a high quality, small SUV. They were informative and very helpf...


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    The best dealer and support personnel that we experinced in our recent search for a high quality, small SUV. They were informative and very helpful, especially Eric Werner (sales); their professionalism and knowledge of the product was the best of the five dealers tht we visited with ... moreover, they had the best price and offered the greatest value on their product (2017 Mazda CX-5). We have no hesitation whatsoever in highly recommending Werner Mazda.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Going above and beyond!
    May 4, 2017

    I bought a CX-5 from Werner Mazda last June, which was a made a nice, professional experience by our sales guy, Mike Heintz and have since returne...


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    I bought a CX-5 from Werner Mazda last June, which was a made a nice, professional experience by our sales guy, Mike Heintz and have since returned twice for routine service. The Service Dept. is A+ all the way! The staff is friendly and competent. I get in and get out without all the "extras" that my other dealership would seem to find when I would take my previous car in for an oil change. They even wash the car before giving it back to you. The waiting area is comfortable and stocked with beverages and snacks for your choosing. I asked them to look at a minor problem, which, not only did they spend some time on it to make sure that it wasn't really a problem but they did not charge me to look at it, unlike my previous dealer who would charge me $80.00 just to look at anything, however minor. I love this dealership! Werner truly has the meaning of customer service down.

    Does recommend this dealer
    Came in for service or repair

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  • Fantastic customer service
    April 12, 2017

    Went in on a Tuesday evening to look at the CX-9 models left before closing with a 2012 CX-9. Our salesmen Mike was fantastic, they took the heada...


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    Went in on a Tuesday evening to look at the CX-9 models left before closing with a 2012 CX-9. Our salesmen Mike was fantastic, they took the headache out of purchasing a vehicle.

    Does recommend this dealer

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  • Lied about unneeded repair
    April 12, 2017

    Werner Mazda is dishonest with their customers in order to increase their profits and I encourage those of you reading this to avoid doing busines...

    Werner Mazda

    Hello this is Rich Hammond. I am the GSM at Werner Mazda. I am sorry you feel this way. I would like to state that we are not dishonest to deal wi...


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    Werner Mazda is dishonest with their customers in order to increase their profits and I encourage those of you reading this to avoid doing business with Werner Mazda. I had this dealership take a look at my vehicle as I believed it was having transmission issues, it turns out that it was not, but one of the things they told me they wanted to replace was a "leaky valve cover gasket" and it would be $182.00. Before having any work done I had my father who has been an automotive technician for over 30 years take a look at it, and it turns out there was nothing wrong with the valve cover gasket. They blatantly lied to me to make money off an unneeded repair, likely assuming they could get away with it as I am a 23 year old female.

    Does not recommend this dealer
    Came in for service or repair
    Werner Mazda

    Hello this is Rich Hammond. I am the GSM at Werner Mazda. I am sorry you feel this way. I would like to state that we are not dishonest to deal with. In your review you state you came in for a transmission issue. If we were dishonest we would have tried to sell you a 3k transmission job not a $184 valve cover gasket. I am sure you father is a very good tech however this valve cover was not leaking from the front so he may have missed it.It is leaking into spark plugs, this is probably why you felt a loss of power or felst you were having a transmission issue.


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  • Excellent leasing experience - Mike's great!
    February 12, 2017

    Glad I found Werner! Mike Heintz was waiting for me at the appointed time, and we reviewed the CX5 GT I'd inquired about online. He was thoroughly...

    Werner Mazda

    Thank you for the kind words!!


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    Glad I found Werner! Mike Heintz was waiting for me at the appointed time, and we reviewed the CX5 GT I'd inquired about online. He was thoroughly well-informed on every aspect of the car, from the engine to the electronic systems to the paint. After a very informative test drive, I was given the chance to consider multiple purchase and leasing options; and received a fair valuation on my trade-in. Mike then gave me a thorough tutorial on the car and the various ownership benefits that come with a new Mazda before I drove off in mine. Werner has a great "family" vibe, terrific waiting facilities, and an excellent reputation in the service department, which I'll be using for all scheduled maintenance - and based on Mazda's reliability ratings, not much else! Thanks Mike and team.

    Does recommend this dealer
    Werner Mazda

    Thank you for the kind words!!


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  • The best experince of leasing a car
    January 21, 2017

    This dealership was so helpful to me leasing my car, no one pressured me into and it was comforting to known they just truly wanted me to be happy...

    Werner Mazda

    Enjoy your new Mazda and thank you


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    This dealership was so helpful to me leasing my car, no one pressured me into and it was comforting to known they just truly wanted me to be happy with my purchase. Everyone was so nice and helpful throughout the whole thing.

    Does recommend this dealer
    Werner Mazda

    Enjoy your new Mazda and thank you


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  • Get your Mazda here!
    January 20, 2017

    I like the staff and the convenience of being able to get the car serviced if we are flying out of Manchester. I liked David Lee, our Sales perso...

    Werner Mazda

    Dave really appreciates your review!! Thanks for the business


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    I like the staff and the convenience of being able to get the car serviced if we are flying out of Manchester. I liked David Lee, our Sales person. We were not pressured or hounded. And the waiting room has great treats. Everyone was very nice and professional at Werner Mazda!!!!

    Does recommend this dealer
    Werner Mazda

    Dave really appreciates your review!! Thanks for the business


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  • Amazing Service!!!!
    January 20, 2017

    I had such a great experience here again. I just purchased my third car from Werner and their excellent customer service never ceases to amaze me!...

    Werner Mazda

    We hope to keep you happy for ever and ever!!


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    I had such a great experience here again. I just purchased my third car from Werner and their excellent customer service never ceases to amaze me! Keep up the great work you will have a customer for life!!!

    Does recommend this dealer
    Werner Mazda

    We hope to keep you happy for ever and ever!!


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