Reviews
We felt that our needs and interests of buying a car were
We felt that our needs and interests of buying a car were heard throughout our experience
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Excellent customer service and communication.
Excellent customer service and communication. Team members are friendly and reception area is clean and pleasant.
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Chris was attentive and accommodating and great to deal
Chris was attentive and accommodating and great to deal with. Rich assisted Chris and I throughout the process! Mike explained all the financial information in a manner that was very easy to understand. 5 stars for all!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Shannon was above and beyond.
Shannon was above and beyond. I wasn’t exactly kind when I found out the amount and she handled me like a pro. Irate customers are so difficult and she was amazing. So much so I called her manager to say thank you for the professionalism and kindness. This is why I return to Werner for every service and purchase. Even every oil change.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Werner was easy to work with, no nonsense.
Werner was easy to work with, no nonsense.... dropped the lease off and bought a used car pretty painlessly
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
awesome experience, will def do it again, keep it up guys
awesome experience, will def do it again, keep it up guys and good job thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I walked and was immediately greeted by the lovely woman
I walked and was immediately greeted by the lovely woman at the front desk and Brian helped me right away. This was my first time purchasing a vehicle and Brian answered every one of my questions and made sure I left without any questions or concerns. I had a very stress-free and enjoyable experience at Werner Mazda!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great people to work with.
Great people to work with. Accommodated my schedule while test driving, signing papers and installing accessories.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service department is always friendly and communication
Service department is always friendly and communication is excellent. Clearly presented the quote and communicated changes clearly.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Russ is very helpful and kind.
Russ is very helpful and kind. He knows many things about Mazda and has kept me with peace of mind.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
