Reviews
I had a very good experience at Werner Mazda, and it
I had a very good experience at Werner Mazda, and it seems like they truly care about their customers, and try to make their experience a good one.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ryan was super helpful.
Ryan was super helpful. Great time buying my first car! It runs perfectly and is in beautiful condition.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rus went the extra mile.
Rus went the extra mile. enjoyed seeing the technician remove a "mouse condo" on their video.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Was particularly impressed with Dylan's willingness to go
Was particularly impressed with Dylan's willingness to go the extra mile and give the Customer the benefit of the doubt...rather delightfully out of the ordinary, in my experience.
- Customer service —
- Buying process —
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Ryan was great to work with during our search, purchased
Ryan was great to work with during our search, purchased and delivery of this vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
People at this dealership know what their jobs are.
People at this dealership know what their jobs are... To listen to customers, help them resolve & fix their issues and get them on their way... These people actually 'listen' to the customer... Werner Mazda wants to get it done right, whatever the problem, the first time... Was there Saturday *(8th of February)... Shannon listened to what my issues... Shannon said no problem and had Pat (Mechanic) take the vehicle in and take care of the issues... He also looked over the vehicle to see if there were any issues that needed to be addressed... Which were taken care of I might add... This dealership is customer oriented... That's why this is a trust-worthy customer / business relationship... Thanks Again Werner Mazda and it employees... PS I'll be back in for my inspection soon... Just a REMINDER from the rep (Shannon)...
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
You won't find a better service writer than Lorri.
You won't find a better service writer than Lorri. Very knowledgeable. Very Helpful. Very understanding.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very helpful!
Very helpful! Great experience with the dealership. Rob was great to work with and made the process very smooth
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I used AAA car buying service so that when I arrived at
I used AAA car buying service so that when I arrived at Werner Mazda we got down to the business of test driving, knowing that dollar figures for a specific vehicle and also the trade in value for my car was established already. Brian Hennessy, my salesman was pleasant and patient making the whole day a very positive experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service and communication.
Great service and communication. Werner really treats their Mazda owners extremely well. They truly care about their customers’ ownership experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
