Reviews
Great service!
Great service! Loved the video explaining what was done to my car. Very nice waiting area.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had an oil leak after an oil change, Russ was very
I had an oil leak after an oil change, Russ was very accommodating with the re-work. He went above and beyond
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- Buying process —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Dealership had the model I wanted in the color I wanted
Dealership had the model I wanted in the color I wanted in stock. Very straightforward and easy to work with.i am very happy with my new car
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Do not go to this dealership, I went due to the high
Do not go to this dealership, I went due to the high regards of it being a friendly dealership I got tossed around to 4 different sales reps during the process, sent emails to Cameron and called, never returned any emails mails, also did not set up a insurance binder out the door, had to stop down 3 separate times due to them filing paperwork wrong, and still charged me almost a $550 admin fee, rediclouse! I have been to multiple different dealerships and never have I once been tossed around this much. How difficult is it to give proper emails and numbers. Lost a future customer will never buy from again.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I went in for service for a light on my dashboard, that
I went in for service for a light on my dashboard, that had actually gone out by the time of service. I kept the appointment because I had a tire rotation anyway. I was there 2 hours and they had done 3 recalls which I was not aware of until an hour and a half in. When I got my car back, there was a new light on so they immediately took the 2024 CX-90 back in and reset that. I then left. I'd say 6/10 on satisfaction. Not bad, not great, but average.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Excellent experience buying a new Mazda from Werner!
Excellent experience buying a new Mazda from Werner! Our sales rep Chris, the management team and business office made purchasing a new vehicle a good experience and they were informative throughout the process.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The service at Werner Mazda is always first rate.
The service at Werner Mazda is always first rate. The communication between the staff and the customer is very good. I have been always kept up on the status of my vehicles.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is our third lease with the Werner dealership.
This is our third lease with the Werner dealership. The staff, including those in the service department, are always pleasant to deal with and very efficient too. Definitely recommend them to anyone.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great people to work with.
Great people to work with. No hidden cost or pressure to buy. Will definitely recommend werner to family and friends
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They were quite responsive to my less-than-stellar
They were quite responsive to my less-than-stellar review, and the service department worked quickly to get me an extra key.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
