Reviews
I recently bought a GLC 300 from Hicks Imports.
I recently bought a GLC 300 from Hicks Imports. I was very happy with the whole process. The staff were friendly and professional. My sales consultant was Ted Cooper, and he provided excellent, no pressure service.
I recently bought a GLC 300 from Hicks Imports.
I recently bought a GLC 300 from Hicks Imports. I was very happy with the whole process. The staff were friendly and professional. My sales consultant was Ted Cooper, and he provided excellent, no pressure service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ed Hicks has amazing customer service!
Ed Hicks has amazing customer service! Very professional and courteous staff. I highly recommend Ed Hicks Service Team.
Ed Hicks has amazing customer service!
Ed Hicks has amazing customer service! Very professional and courteous staff. I highly recommend Ed Hicks Service Team.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I have purchased seven cars over tge last eight years and
I have purchased seven cars over tge last eight years and all transactions have been seemless. Stay away from all other lical European dealers. The service at Hicks makes all the difference!
I have purchased seven cars over tge last eight years and
I have purchased seven cars over tge last eight years and all transactions have been seemless. Stay away from all other lical European dealers. The service at Hicks makes all the difference!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best car buying experience Ive ever had.
Best car buying experience Ive ever had. Ernest went above and beyond and the entire staff were so friendly and helpful
Best car buying experience Ive ever had.
Best car buying experience Ive ever had. Ernest went above and beyond and the entire staff were so friendly and helpful
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Outstanding!
Outstanding! The customer service is SUPERB! Excellent staff and extremely knowledgeable and helpful! I recommend Ed Hicks imports to everyone I know!
Outstanding!
Outstanding! The customer service is SUPERB! Excellent staff and extremely knowledgeable and helpful! I recommend Ed Hicks imports to everyone I know!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Always professional and courteous.
Always professional and courteous. Spot on with their handling of issues, while consistently communicating what needs to be done. Highly recommended for anyone wanting a truly great experience.
Always professional and courteous.
Always professional and courteous. Spot on with their handling of issues, while consistently communicating what needs to be done. Highly recommended for anyone wanting a truly great experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Needed a repair on a very short notice.
Needed a repair on a very short notice. Avelino, my service advisor, provided me instantly with a same day appointment , including an exceptional , positive attitude ! The minor repair was done right away, and he even test drove the vehicle along with me and let his lunch go cold! I felt bad but he insisted on me not waiting despite me telling him it was fine. Every time contact him he is going above and beyond - and I know him since he started withEH. To me he is the one who makes all the difference along with Bruce when it comes to servicing my car. By the way - the techs have a similar attitude when talking to me.
Needed a repair on a very short notice.
Needed a repair on a very short notice. Avelino, my service advisor, provided me instantly with a same day appointment , including an exceptional , positive attitude ! The minor repair was done right away, and he even test drove the vehicle along with me and let his lunch go cold! I felt bad but he insisted on me not waiting despite me telling him it was fine. Every time contact him he is going above and beyond - and I know him since he started withEH. To me he is the one who makes all the difference along with Bruce when it comes to servicing my car. By the way - the techs have a similar attitude when talking to me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ted was very knowledgeable and made me feel welcome.
Ted was very knowledgeable and made me feel welcome. Never hassle me over the price and even made the price drop highly recommend thanks again ted
Ted was very knowledgeable and made me feel welcome.
Ted was very knowledgeable and made me feel welcome. Never hassle me over the price and even made the price drop highly recommend thanks again ted
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I took my car in for a auxiliary battery this past
I took my car in for a auxiliary battery this past weekend As always the service and customer service was amazing Thank you guys Diana and Donald Mason
I took my car in for a auxiliary battery this past
I took my car in for a auxiliary battery this past weekend As always the service and customer service was amazing Thank you guys Diana and Donald Mason
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great experience with recent repair to my Mercedes.
Great experience with recent repair to my Mercedes. Avelino and staff were polite, professional, and the repair job was excellent. Definitely recommend Ed Hicks Dealership!
Great experience with recent repair to my Mercedes.
Great experience with recent repair to my Mercedes. Avelino and staff were polite, professional, and the repair job was excellent. Definitely recommend Ed Hicks Dealership!
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase