Reviews
Best car buying experience Ive ever had.
Best car buying experience Ive ever had. Ernest went above and beyond and the entire staff were so friendly and helpful
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Outstanding!
Outstanding! The customer service is SUPERB! Excellent staff and extremely knowledgeable and helpful! I recommend Ed Hicks imports to everyone I know!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Always professional and courteous.
Always professional and courteous. Spot on with their handling of issues, while consistently communicating what needs to be done. Highly recommended for anyone wanting a truly great experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ted was very knowledgeable and made me feel welcome.
Ted was very knowledgeable and made me feel welcome. Never hassle me over the price and even made the price drop highly recommend thanks again ted
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Needed a repair on a very short notice.
Needed a repair on a very short notice. Avelino, my service advisor, provided me instantly with a same day appointment , including an exceptional , positive attitude ! The minor repair was done right away, and he even test drove the vehicle along with me and let his lunch go cold! I felt bad but he insisted on me not waiting despite me telling him it was fine. Every time contact him he is going above and beyond - and I know him since he started withEH. To me he is the one who makes all the difference along with Bruce when it comes to servicing my car. By the way - the techs have a similar attitude when talking to me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I took my car in for a auxiliary battery this past
I took my car in for a auxiliary battery this past weekend As always the service and customer service was amazing Thank you guys Diana and Donald Mason
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great experience with recent repair to my Mercedes.
Great experience with recent repair to my Mercedes. Avelino and staff were polite, professional, and the repair job was excellent. Definitely recommend Ed Hicks Dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ms. Kate and Steven Lee helped make my car buying so
Ms. Kate and Steven Lee helped make my car buying so comfortable and successful! Truly amazing
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The Service Dept at Ed Hicks Imports/Mercedes is
The Service Dept at Ed Hicks Imports/Mercedes is phenomenal. They always take very good care of us and make great suggestions on the service to our vehicle. Avelino and the rest of the staff in the service department are amazing and always take care of business. We appreciate their hard work and dedication to serving their customers.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Respectful /staff is always respectful and Knowledgeable
Respectful /staff is always respectful and Knowledgeable . Good Amenities. Show room and service very clean.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
