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Ed Hicks Imports

(44 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30am–4:00pm
Sunday Closed Closed
New (866) 847-3750 (866) 847-3750
Used (877) 976-9292 (877) 976-9292
Service (855) 872-7611 (855) 872-7611

Reviews

(44 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ed Hicks Imports from DealerRater.

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I had my first service with them and it was just amazing.

I had my first service with them and it was just amazing. Gabriel with the service department was awesome! Thank you so much man! The experience was absolutely fantastic!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Gabriel was able to get my dash warnings & codes sorted

Gabriel was able to get my dash warnings & codes sorted out & found that my 1 year old battery would not recharge properly & was able to replace the battery with a new battery, which solved all of my warnings & code problems. The battery was still under warranty, so there was no charge to me. All work was complete the same day & I was able to pickup my SL500 early the following morning. Thanks for the prompt attention! Mac

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Roy has been wonderful to work with.

Roy has been wonderful to work with. He has shown me how to perform all the functions, and is patient and understanding about how hard all this is for me. I highly recommend Ed Hicks and Roy Tovar.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Ted Cooper helped me and was an awesome salesman.

Ted Cooper helped me and was an awesome salesman. I am very pleased with the service professionalism and respect I received. Edd hicks and Ted Cooper will be highly recommended by me from now on.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Had a great experience with the Ed Hicks service

Had a great experience with the Ed Hicks service department. Very friendly staff. Quick and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I had the most wonderful experience with Mercedes and

I had the most wonderful experience with Mercedes and Hector. They made it so easy and I feel like I’ll have them as forever friends and visit them. The entire team at Ed Hicks Imports are incredible. Thank you for everything. Zandra DeBoard

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I had the most awesome experience purchasing a Mercedes

I had the most awesome experience purchasing a Mercedes with Marc Bane at Ed Hicks Mercedes. Marc is knowledgeable, kind, respectful and most of all, down to earth. I highly recommend Marc. He made the car buying experience a delight!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Ed Hicks Imports has some of the most professional and

Ed Hicks Imports has some of the most professional and welcoming staff to date, and Mr. Zach Ingram never fails to go above and beyond for all of my service needs! My husband and I don’t hesitate to think twice when it comes to us making a 2 1/2 hour drive to Ed Hicks Imports for any of our needs because we know we’re in the best hands!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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The most accommodating and professional service staff

The most accommodating and professional service staff ever! They are the reason our family has purchased Mercedes Benz for nearly three decades Avelino and Gabriel are outstanding service team members

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent service and highly professional staff!

Excellent service and highly professional staff! I highly recommend everyone to visit! Thank you Ed Hicks Imports!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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